I would avoid at all costs! We pre-paid our reservation through Agoda.com and when we arrived late in the evening, they told us there was no reservation made. They were extremely rude and unhelpful when we were trying to solve the issue. They simply told us that they were full and it wasn't their problem; to call Agoda directly. We were backpacking from London and asked if they could assist us somehow, however they just didn't care. After calling Agoda, they assured us the booking was made - however were happy to refund. We're not sure who was really at fault, however either way they were simply unphased and felt no responsibility/service. We asked for their wifi access, however they told us to walk to the main road and look for an internet cafe and sort it out ourselves (it was nearly midnight)! Luckily, Santiago Resort (just next door) assisted us in finding new accommodation and were extremely helpful! I would avoid this place at all costs!
- Also Known As:
- Sun Park Resort Goa/Calangute
- Reservation Options:
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