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“Good resort for a budget” 4 of 5 stars
Review of Royal Palms

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Royal Palms
3.0 of 5 Resort   |   Vasvado, Benaulim 403716, India   |  
Hotel amenities
Ranked #6 of 14 Hotels in Benaulim
Bengaluru (Bangalore), India
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
“Good resort for a budget”
4 of 5 stars Reviewed March 19, 2014

This is one of the 4 resort of RGBC in Goa. This is not as good as Haathimahal or Beach Club. The location of this resort is great. Its close to Kolva beach and other shopping area and also closer to Margao. Please ask for the pool facing rooms. The rooms are recently refurbished. Not all rooms in this resort are good. So ask for a better room while check in. The swimming pool is big and clean. Rental cars and bike are available just outside the main gate.

Room Tip: Ask for pool facing rooms on the ground floor
See more room tips
  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Royal_Resorts_India, General Manager at Royal Palms, responded to this review, March 22, 2014
Dear Guest,
Thank you for choosing to stay at Royal Palms!

The resort indeed does have a great location with a Taxi stand right outside, and multiple shops & little shacks spread all across. It is conveniently located if you want to go to main tourist beaches/sites like colva , benaulim etc

Just to update you we are now in the final phase of refurbishment and by the end of this year the remaining units will be upgraded , so next year when you are here you can enjoy staying in any of the refurbished units.

Hope to see you next year!

Best Wishes!
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398 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (132)
Date | Rating
  • English first
  • German first
  • Russian first
  • Any
English first
Vasco da Gama, India
1 review
4 of 5 stars Reviewed March 18, 2014

We booked this place for just one night (as we are from Goa itself), but could not get enough of the place... the next time we book it will be for a minimum of 2 nights. Had an amazing time with family and the facilities are so good, the pool is just irresistible. The only hitch is the resort does not include food in the package and you end up paying twice the stay only to have your meals. Room service is very expensive. But on the whole the place is lovely. My suggestion, have some more activities for the kids.

  • Stayed March 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Royal_Resorts_India, General Manager at Royal Palms, responded to this review, March 22, 2014
Dear Guest,
Thank you for choosing to stay at Royal Palms!

I am so glad to hear that your short family holiday awesome and you had an amazing time enjoying our pool side.

We do F&B packages for groups (of minimum 20 people) if we have prior intimation. I do hope you enjoyed the meals anyway.

We will most certainly look at adding more activities for kids, we are happy to take any suggestions you may have.

Hope to see you back for a longer stay!
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Cardiff, United Kingdom
Senior Contributor
23 reviews 23 reviews
14 hotel reviews
Reviews in 17 cities Reviews in 17 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed March 13, 2014

We had a good few days at the hotel. The best thing was the pool; it's large with plenty of loungers on which to relax. (I'd love them to turn the music down as I'd find that more enjoyable). The breakfast food was good but the service was slow and this needs improving. All in all we had a good stay and I'd recommend it as a nice place to stay.

  • Stayed March 2014
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Royal_Resorts_India, General Manager at Royal Palms, responded to this review, March 14, 2014
Dear Guest,

Greetings from Royal Palms!

Glad to know that you had a good stay with us and you especially enjoyed lounging around the pool side. We will look at ensuring the music is not loud so as to disturb the guests.

We are happy you enjoyed the food, with regard to service, yes we will certainly look at
improving our restaurant service and ensure it is prompt.

We look forward to having you back with us for your next vacation.

Warm Regards
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Chandigarh, Chandigarh, India
Top Contributor
54 reviews 54 reviews
14 hotel reviews
Reviews in 26 cities Reviews in 26 cities
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed March 11, 2014

this is my second review of the property. last year i stayed for 5 nights in 1st week of march, this year i stayed for 8 nights in first week of march. This time also i booked it thru simxa travels and mr robinson allotted a better room next to the swimming pool. the room was better then last time but, a lot is still desired.all the rooms leased out to simxa travels by the resort fall short in the facilities as of the ones retained by them. bathrooms though are large in size need immediate improvements(as against the ones retained by the resort which have sunk in wet area). since, the drawing room also doubles up as bedroom for the extra guests should have an air condition as provided in other rooms retained by the resort. same goes for the cutlery and basic utensils.

the housekeeping has improved by leaps and bounds. unlike last time everyday rooms were cleaned without any reminders and 4 towels were provided from the check in time itself. the overall behaviors or the security, pool attendants and housekeeping is very good.

another positive this time was of resort arranging lots of guest activities around the pool.....involving most of the guests of all age groups..

negatives.......well the restaurant trattoria still needs to improve. i think the management should divide it into two catering indian food in one and continental in second. they seem to be in two minds as far as their menu goes and the food is insipid.

please bear in the mind if u book thru simxa and the power goes off u dont get the generator back up because some stupid manager decided that the generator facility should be for the resort booked guests only. he didnt realise that ultimately anyone staying in the resort weather booked by simxa or the resort itself is a resort guest only...........and any problems faced by the guest will earn a negative review for the resort only....not the simxa travels.

the mobile connectivity in the resort is still a big issue.........if u expect to be connected throughout then this is not a place for u.

Room Tip: rooms around pool area are very good
See more room tips
  • Stayed March 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Royal_Resorts_India, General Manager at Royal Palms, responded to this review, March 15, 2014
Dear Guest,

I would like to clarify that Royal Palms has over 200 apartments of which 178 are owned by Royal Goan Beach Club and 28 units which are run privately by Simxa holidays.
The resort is owned and managed by RGBC except the private units.

Full back is given to all RGBC owned units, and we are not liable to give free back up for the privately units on the resort. It is the complete responsibility of Simxa holidays to ensure their guests are comfortable and ensure they provide back up for units owned by them.

Vis-à-vis our restaurant -La Trattoria we do have an Italian and a fully fledged Indian menu and we do get many compliments on the quality of our food, am sorry your experience was different.

Lastly we are glad you enjoyed the activities organized by the resort, our team does go the extra mile to ensure guests are entertained and happy.
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Mumbai (Bombay), India
Top Contributor
86 reviews 86 reviews
34 hotel reviews
Reviews in 46 cities Reviews in 46 cities
66 helpful votes 66 helpful votes
3 of 5 stars Reviewed March 6, 2014

I stayed in this resort in February for 3 nights with my wife and 9 year old son.Also a friend's family with two kids were with us.We had rooms facing the pool.Rooms are of moderate size with AC,fan,kitchen facilities etc but old fashioned even after refurbishment.Bathroom and toilets are in need of immediate modifications as dry and wet area are not separate.So one has to clean the floor with towels every time after bath.
Swimming pool is small but nice and they have a kid zone where lots of games,videos games,table tennis are there.Though pool table is free but it is meant for 16+ age groups.At the backside of the resort, ground with facilities for badminton and volley ball are also provided.
Biggest advantage of the resort is grocery store inside the campus open from 7-30 am to 10-30 pm.All necessary items at no extra price can be procured including wines and beers.However,numerous shops,supermarket and restaurants are also there in 1-2 minutes walking distance.Location is the biggest attraction and beach is at 10 minutes walking distance.
Negative point is the restaurant Trattoria as staff members are arrogant and restaurant staff members are horrible.Had most bitter experience of my life and never entered after first night.
However,all other staff are extremely helpful,smiling and polite.They are very helpful.Mr Nigel of front desk staff was extremely nice to arrange for private cabs on the day of departure and that day was all Goan taxi strike.We were lucky to reach airport because of their kind help.

  • Stayed February 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Royal_Resorts_India, General Manager at Royal Palms, responded to this review, March 8, 2014
Dear Guest,

Thank you for taking the time to review our resort!

Firstly I would like to update you that the pool side apartments are not refurbished yet. We are in the final phase refurbishment and all remaining units will be upgraded by the end of this year.

Glad to know you enjoyed the activities on the resort, also we have recently introduced Karaoke nights, so perhaps next time you are here you might want to give it a go!

I am sorry you didn't have a good experience in our restaurant with the service staff, I will investigate on this and accordingly take corrective measures, however the quality of the food at the restaurant is excellent , perhaps next time you come it would be great if could give it a second chance.

Lastly thank you for appreciating the efforts of our staff who do put in their best to ensure all guests have an enjoyable and comfortable stay.

Look forward to seeing you back at Royal Palms for another great family vacation!

Best Wishes!
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Mumbai (Bombay), India
Senior Contributor
46 reviews 46 reviews
14 hotel reviews
Reviews in 20 cities Reviews in 20 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed February 19, 2014

We visited goa in Feb 2014 . got good deal for this hotel. Although it looks little worn out, the place is very well located and peaceful. Benaulim beach is 10mins walking and its beautiful beach! Trattoria restaurant is excellent and we had most of our meals there. Rooms are average, with basic amenities. It has Kitchenette with basic utensils, which is useful in case you are travelling with kids. Overall a good place to relax and unwind.

  • Stayed February 2014, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Royal_Resorts_India, General Manager at Royal Palms, responded to this review, February 20, 2014
Dear Guest,

Thank you for choosing to stay at Royal Palms!

So happy to hear you enjoyed your meals at our restaurant – La trattoria and that you had a good relaxing vacation.
I would like to apprise you that we are currently refurbishing all the apartments from basis to deluxe. Over 50 units have already been upgraded and the remaining should be finished by the end of the year.

So hope to see you next year and you can enjoy staying in our new upgraded units.

Wishing you many more happy holidays!
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New Delhi, India
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 18, 2014

We stayed at RGBC during our visit to Goa in first week of January 2014. We found the stay with family relaxing and cool. Beach and departmental store is near by. There is Kitchenette and all basic amenities one needs at home to relax and enjoy. The beach too is neat and near by. Over all our kids enjoyed the stay with nice swimming pool and resorts activities.

  • Stayed January 2014, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Royal_Resorts_India, General Manager at Royal Palms, responded to this review, February 19, 2014
Dear Guest,

Greetings from Royal Palms!

Thank you for choosing to stay at Royal Palms. We are so glad to hear your vacation was relaxing and you had a good family holiday.

We do hope to see you back again and enjoy another great family vacation at Royal Palms!

Best Wishes
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Royal Palms

Address: Vasvado, Benaulim 403716, India
Location: India > Goa > Benaulim
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Restaurant Room Service Spa Swimming Pool
Hotel Style:
#3 Top resorts Hotel in Benaulim
#5 Romantic Hotel in Benaulim
Price Range (Based on Average Rates): $
Hotel Class:3 star — Royal Palms 3*
Number of rooms: 174
Official Description (provided by the hotel):
The Royal Resorts Royal Goan Beach Club at Royal Palms is a beautiful time share resort with a selection of studios, one and two bedroom apartments. Landscaped with lovely gardens that also feature the palm trees that give the resort its name, this resort is just a ten minute walk to Benaulim beach. The RGBC at Royal Palms offers you the whole range of holiday amenities to help you have that complete vacation that you deserve. The 24 hour reception, gymnasium, beauty parlour and children’s activity programme all contribute to making your holiday as comfortable as possible while giving you the opportunity to discover the joys of Goan culture. Margao city the commercial hub of South Goa is just a 10 minute drive away if you like bustling markets and a spot of bargaining. You can also liven up your holiday with water sports, excursions and trips all organized by the travel desk. ... more   less 
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Also Known As:
Royal Goan Beach Club At Royal Palms Hotel Benaulim
Royal Goan Beach Hotel
Royal Goan Beach Resort
Royal Goan Beach Benaulim
Royal Palms Goa/Benaulim

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