My husband and I chose Mentone for our special getaway place back several years ago. We stayed at the Mentone Inn several times, for when we first started visiting Mentone the Hotel was not open and we wanted to stay right at the crossroads. The Inn was great until the new owners took over. The last time we stayed there the rooms were unclean, we had to make our own beds, there was no hot water and no room keys. We had some items stolen and the breakfast was not good at all. In the middle of our stay the Innkeeper, Gloria, decided to leave and she did not show up again during our stay. In fact we were told one morning that we would have to go across the street for breakfast and since they didn't open til ten o'clock we were starved and nearly ready for lunch. The young man who helps run the place played rock and roll music very loudly right on the front porch and when we turned the volume down he came and turned it back up! Also, it is too costly to stay there when there are better, cleaner rooms across the street where the food is top of the line, the music is soft and lovely, and you don't have to make your own bed!! I would suggest going across the street to the Mentone Springs Hotel for a stay with Andy and Marc.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Would I recommend this hotel to my best friend?
no way!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Pet owners, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Outdoor / Adventure
Management Response
thementoneinn, Innkeeper
(Management representative)
Apr 4, 2007
Sometimes, I have learned in the year since I first leased the Mentone Inn that some guests come looking for something to complain about and would remain unsatisfied no matter what you do. At first this disturbed me to great length but soon, I learned that these people need to plan on staying elsewhere because they cannot be expected to accept the open, honest way we operate the Inn nor the fact that it is our policy to treat all of our guests like family and only on two occasions did I ever leave or send my guests with a voucher for breakfast and that was the morning my 94 year old mother took a final turn for the worst!
We wish to thank all of our return customers for their support, thanks to Google for our high ranking and the staff and health dept. for our rating of "100" on the kitchen and rooms...
hope to see you soon...Miss g
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
