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“Great staff, slightly noisey location” 4 of 5 stars
Review of BEST WESTERN PLUS Bass Hotel & Suites

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BEST WESTERN PLUS Bass Hotel & Suites
2.5 of 5 Hotel   |   1949 Village Drive, Leeds, AL 35094   |  
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Special Offer
Stay 2X get $50 gift card
Ranked #2 of 5 Hotels in Leeds
Certificate of Excellence 2014
Dothan, Alabama, United States
Senior Contributor
37 reviews 37 reviews
18 hotel reviews
Reviews in 18 cities Reviews in 18 cities
8 helpful votes 8 helpful votes
“Great staff, slightly noisey location”
4 of 5 stars Reviewed August 23, 2012

I stayed here while attending an event at Barber Motorsports. It was about a 10 minute drive to the park. The hotel is VERY close to the interstate and I noticed some noise from the interstate while in the room. The location takes a few strange turns from the main road to get to the hotel so your GPS may go crazy - fear not, you can see the hotel from the main road.

The good
The staff was very helpful and friendly
The treadmill in the gym was pretty good, for a hotel treadmill

The not so good
Noise
Wifi was incredibly slow - the wired connection was a bit better

Room Tip: Stay on the front side as that faces away from the roadway. Also, as there is no "view,"...
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  • Stayed June 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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106 reviews from our community

Traveler rating
    52
    28
    14
    7
    5
See reviews for
42
27
4
19
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • German first
  • Any
English first
Austin, TX
Senior Contributor
24 reviews 24 reviews
15 hotel reviews
Reviews in 17 cities Reviews in 17 cities
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed July 23, 2012

We stayed in a two queen room in July 2012. Our group consisted of my wife and I and our two kids. The exterior was clean and new in appearance. The lobby was also very clean and the check-in was quick and efficient. The front desk employee was very friendly.

Our room was very spacious and clean. The bathroom was clean and large. The beds were very comfortable, as were the pillows. The room had a flat screen TV, refrigerator and microwave. Absolutely no complaints about the room at all.

The continental breakfast was very large and the selection was great. They offered waffles, sausage, eggs, four kinds of cereal, bagels, mini cinnamon rolls, danish pastries, biscuits and gravy, coffee, yogurt and juice. All the food was fresh and tasted good.

The only complaint(if you can call it that) was that the room the indoor pool was in was HOT! There was air blowing out of the vents, but it was not air conditioned. It was merely recycling the same hot air. It must have been at least 90 degrees in that room. Luckily, there was a door that you could prop open to an outside patio and I was able to go out there to get fresh evening air while my kids were swimming. This was the only "problem" we encountered and it was a trivial one at that.

I would highly recommend this hotel to anyone staying in the Birmingham area as an overnighter or a longer stay. I would definitely stay here again if I am in the area again.

  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed July 16, 2012

We stayed in the local Days Inn last time and thought maybe this hotel would offer a little nicer accommodation. For the difference in cost, we found several smaller things added up to disappointment.

1) Breakfast - was just ok. Eggs looked like pre-frozen patties (yes, patties) someone put in a microwave or steamer. Waffle machine was decent. Pastries were average. Coffee was pretty good. Holiday Inn has been my long time favorite for breakfast buffet's and this didn't even come close.

2) King room was more $$ so we went for a queen room with two beds (odd right?). The first two nights we stayed in one bed that was so saggy we felt like we were going to roll out of the bed. On the third, we switched to the other queen and felt it was in better shape.

3) Shower went back and forth between hot and super cold. Next day my husband mentioned it happened again, then I got in the shower and got it yet again. I called and asked them if they knew of the issue, which they did not. Offered to look at it the next day.

4) Wifi went out. Called the front desk again. They had no idea it was out. Was able to dig out a cable and plug into the wall, which was working.

5) AC unit has dials for low / high cool / heat etc with a dial for intensity of 1-9. We are on our last day and have tried all sort of combos and either feel we are frying or freezing. Plus it is odd and will sometimes turn on for maybe 10 seconds at a time. Maybe move to the modern age and get a thermostat?

6) Staff were friendly when we did talk to them. When I did ask them about misc things etc they were prompt and attentive.

7) Pool and hot tub were very nice. Pool area was extremely hot due to the hot tub, but opening the door helped.

The hotel itself feels more upscale with the paint job, art and nicer decor, but they are falling behind on the fundamentals that made the hotel nicer to start with. I can now see why people spring for the Hampton or just go to the Days Inn. I don't plan on coming back here.

  • Stayed July 2012, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Lee's Summit, Missouri
Top Contributor
67 reviews 67 reviews
8 hotel reviews
Reviews in 40 cities Reviews in 40 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed June 24, 2012

Saw a special on tv with best western ceo and the chains commitment to cleanliness. We thought we would try it out. The hotel was only 6 years old so it had a newness feel. The rooms were clean ans we got a good deal directly from the bw site. This was a 5 star until breakfast. It was a full breakfast ((waffles eggs, sausage). However the food was cold and not good. Hopefully it was a bad day.

  • Stayed June 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Jackson, Mississippi
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 27, 2012 via mobile

We stay here at least twice a year with our 10-lb. dog. We ask for the same room each time - it is roomy, clean and best of all - not a bit of smoke odor. The beds are so comfortable, we usually sleep late (curtains keep room dark as night). I do wish they'd keep breakfast out past 9 a.m.! I recommend this hotel!

Stayed May 2012, traveled with family
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Myrtle Beach, Sc
Top Contributor
78 reviews 78 reviews
21 hotel reviews
Reviews in 44 cities Reviews in 44 cities
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed May 3, 2012

Hotel has warm friendly and helpful staff. The hot tub and pool was nice, but the room seemed too hot. The hotel was not easy to find as there was no sign at the highway entrence to tell you that the hotel was set back behind some restaurants. Other than these it was an enjoyable stay

  • Stayed April 2012, traveled with family
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gardendale, Alabama, United States
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 25, 2012

Stayed one night had the whirlpool suite , everything was lovely and comfortable, fresh coffee all the time. The bed was very comfortable and the breakfast was good too. I would highly recommend this hotel and am looking forward to going there again . I give this hotel an A+++++++++++++!!!!! thank you to the staff at BEST WESTERN PLUS Bass Hotel & Suites

  • Stayed January 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PLUS Bass Hotel & Suites

Address: 1949 Village Drive, Leeds, AL 35094
Phone Number:
Location: United States > Alabama > Leeds
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 5 Hotels in Leeds
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN PLUS Bass Hotel & Suites 2.5*
Number of rooms: 62
Reservation Options:
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Also Known As:
Best Western Leeds
Leeds Best Western

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