I'm a HH member and have stayed at dozens if not hundreds of Hampton Inn's (I used to be a Diamond member to give you some idea as to how frequently I stayed at Hilton brand hotels).
To start with, the hotel is very new and clean. The overall presentation of the hotel is excellent.
Check-in could have been a more pleasant experience. The girl that checked me in and was emotionless. She wasn't rude but wasn't friendly either.
The rooms are nice and clean but I wish the beds had other pillow options. All of the pillows were very soft and getting comfortable was difficult.
I requested firmer pillows but they didn't have any.
I stayed here for 3 days and ended up having to switch rooms the second day due to no hot water.
Once in the second room the hot water was fine.
I slept really poorly all 3 nights due to the pillows, which is certainly affecting my overall feeling about the hotel.
They had cheese omelets and bacon on the first day. They weren't great but they were okay. The second day they had scrambled eggs and sausage patties. The scrambled eggs were some of the worst I've ever had. They were completely dry.
If you don't mind soft pillows or a poor to average free breakfast then this hotel is fine.

Hampton Inns are by far my favorite hotel, and this one is up to the standards. Nice, clean room with that heavenly Hampton bed. We called to let them know we'd be arriving very late (2:30 a.m.), and the clerk just handed us the keys when we arrived. Very nice not to have to go through a lot of paperwork when the family is tired. Asked for late checkout and she gladly told us we could check out anytime. We missed the breakfast (of course), but we checked out at 1 without a problem. Decent shower, which is hard to find.

This Hampton is a little out of the way but it is worth it to find it. About half a mile off of I 20. Just up the street from Barber Motorsports and Bass Pro Shop. All I can say about the hotel is "5 stars all the way". Stay here, you will not be disappointed.

I used the HHonors online reservation system to pre-purchase a King suite. The morning I was scheduled to arrive, I received a call telling me that the room I had purchased was "out of order", and asked If I would accept a smaller room. When I arrived at the property, I was told that the room I had paid for was not available due to overbooking. The net result was that I got a smaller room, no credit for the difference, an indifferent desk clerk, and not even a bottle of water in the room (which should be standard for an HHonors member). No apology, no credit for the room reduction after I had pre-paid to lock down the reservation - are you kidding me? If I fully paid for the room a month in advance, how could anyone think it's OK to give that room to someone else due to overbooking? The fluorescent "eggs" at the breakfast buffet just added a bit of really bad comedy to an already really bad experience....