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“Clean Outstanding Service” 5 of 5 stars
Review of Hampton Inn Jacksonville

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Hampton Inn Jacksonville
2.5 of 5 Hotel   |   1041 JD&L Drive, Jacksonville, AL 36265   |  
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Ranked #1 of 2 Hotels in Jacksonville
Maryland, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Clean Outstanding Service”
5 of 5 stars Reviewed May 1, 2013

Nice size, clean rooms and comfortable beds. Free wi-fi, breakfast, and parking. This was Jacksonville State University Graduation weekend and the hotel was full. The staffers on duty (April 26-27) went out their way to make sure the guests were happy. The staffer on duty April 26 allowed two large families to eat dinner in the breakfast facility and the staffer cleaned up afterward. I thought this was outstanding since the town is small and lines at restaurants were probably a few hours long. They were also very busy on April 27. Outstanding job! Gas station and few fast foods within walking distance and WalMart and other stores within few miles. Mall within 15 miles. Yes, I will stay here next time in the area.

  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Casey M, General Manager at Hampton Inn Jacksonville, responded to this review, May 14, 2013
Thank you very much for making the Hampton Inn Jacksonville your choice of hotels during your travels. We are so proud to be a supporter of the JSU Gamecocks and proud of your friend/family member who recently graduated! As a member of the Hilton family, we hold high standards to meet your needs while you are away from home. Our Lighthouse Award winning property is blessed to have a team that truly enjoys the hospitality industry and strives to exceed your expectations. It was our pleasure to have you stay with us on your recent visit. Thank you again for your valuable feedback. We wish you safe travels and hope to see you again in the near future!
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114 reviews from our community

Traveler rating
    93
    18
    3
    0
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See reviews for
39
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • Any
English first
Fairhoope, AL, United States
1 review
5 of 5 stars Reviewed April 25, 2013

I recommend this Hotel for families traveling in the Jacksonville, AL area. The staff were very friendly and accomodating. The complimentary breakfast is excellent. The facilities are well maintained. I would definitely stay again.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Casey M, General Manager at Hampton Inn Jacksonville, responded to this review, May 14, 2013
Thank you very much for making the Hampton Inn Jacksonville your choice of hotels during your travels. As a member of the Hilton family, we hold high standards to meet your needs while you are away from home. Our Lighthouse Award winning property is blessed to have a team that truly enjoys the hospitality industry and strives to exceed your expectations. It was our pleasure to have you stay with us on your recent visit. Thank you again for your valuable feedback. We wish you safe travels and hope to see you again in the near future!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Birmingham, United States
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed April 24, 2013

I stayed at the Jacksonville Hampton for the Cheaha Challenge Cycling event. Lots of cyclists were there and they had no issues with us keeping our bikes in the room to keep them safe. The moment I walked into the room, I loved it! I was impressed with the updated furnishings, stylish and functional bathroom, and how clean and fresh everything was. Then when I went to plug my phone in by the bed I discovered an amazingly smart little charging station sitting on the nightstand - love it!! I got up early to get ready for the ride and had the complimentary breakfast (open at 6AM). There were eggs, sausage, oatmeal, cereal, bagels, pastries, yogurts, coffee, juices, etc. Lots of good pre-ride food! Overall, I seriously wish I had been staying for more than just one night. For next year's event, I'll be staying there again for sure.

  • Stayed April 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Casey M, General Manager at Hampton Inn Jacksonville, responded to this review, May 14, 2013
Thank you very much for making the Hampton Inn Jacksonville your choice of hotels during your travels. We love our cyclists who visit for the Cheaha Challenge and Chief Ladiga Trail! It is our goal to be the most bike friendly hotel ever! As a member of the Hilton family, we hold high standards to meet your needs while you are away from home. Our Lighthouse Award winning property is blessed to have a team that truly enjoys the hospitality industry and strives to exceed your expectations. It was our pleasure to have you stay with us on your recent visit. Thank you again for your valuable feedback. We wish you safe travels and hope to see you again in the near future!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Columbia, Tennessee, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 9, 2013

Stayed here for the SRRS on April 6, 2013. Stayed 2 nights. Hotel was new looking and VERY clean and organized. Room was super clean, shower and bath were both clean, had great view of Choccolocco Mountain out front. Nice area and good lighted parking area. Staff were exceptional with great service. Breakfast freshly prepared with eggs, bacon, biscuits, fruit, waffles, juice, etc, etc. Room was full and there was still plenty to go around. I would defintely recommend this hotel. Rooms were $100 bucks a night but was well worth it.

  • Stayed April 2013, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Casey M, General Manager at Hampton Inn Jacksonville, responded to this review, May 14, 2013
Thank you very much for making the Hampton Inn Jacksonville your choice of hotels during your travels. We love our off road enthusiast guests and try to be as "Buggy Friendly" as possible with parking available in the fields, etc! The ORV park is a personal favorite attraction for myself and many other employees and we are so glad to know you enjoyed the SRRS event. As a member of the Hilton family, we hold high standards to meet your needs while you are away from home. Our Lighthouse Award winning property is blessed to have a team that truly enjoys the hospitality industry and strives to exceed your expectations. It was our pleasure to have you stay with us on your recent visit. Thank you again for your valuable feedback. We wish you safe travels and hope to see you again in the near future!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
AL
Senior Contributor
43 reviews 43 reviews
18 hotel reviews
Reviews in 28 cities Reviews in 28 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed March 28, 2013

I stayed here the night before the Cheaha Challenge century bike ride. I got in late and really didn't stay long. While I was checking in, there were some college kids that were drinking and pretty rowdy. The clerk had to get on them and she did a good job and keeping them quiet. I was fearful that it was going to be a long night but I slept well and made the race and rode well.

  • Stayed April 2012, traveled solo
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Casey M, General Manager at Hampton Inn Jacksonville, responded to this review, May 14, 2013
Thank you very much for making the Hampton Inn Jacksonville your choice of hotels during your travels. We love our cyclists in town for the Cheaha Challenge and Chief Ladiga Trail. Our goal is to be the most bike friendly hotel ever! As a member of the Hilton family, we hold high standards to meet your needs while you are away from home. Our Lighthouse Award winning property is blessed to have a team that truly enjoys the hospitality industry and strives to exceed your expectations. It was our pleasure to have you stay with us on your recent visit. Thank you again for your valuable feedback. We wish you safe travels and hope to see you again in the near future!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Alabama
Contributor
15 reviews 15 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed March 14, 2013

We took a large group of basektball players for the Regional Tournament. We were pretty loud and excited - with no complaints! Staff were very friendly. Breakfast was good. Rooms were clean. Very nice place to stay!

  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Casey M, General Manager at Hampton Inn Jacksonville, responded to this review, May 14, 2013
Thank you very much for making the Hampton Inn Jacksonville your choice of hotels during your travels. We love our athletic guests and enjoy having the teams stay with us! As a member of the Hilton family, we hold high standards to meet your needs while you are away from home. Our Lighthouse Award winning property is blessed to have a team that truly enjoys the hospitality industry and strives to exceed your expectations. It was our pleasure to have you stay with us on your recent visit. Thank you again for your valuable feedback. We wish you safe travels and hope to see you again in the near future!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Opelika
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 31, 2013

This Hampton hotel is not only a great value, but the grounds and building/rooms are very clean and have modern furnishings. The employees were super friendly and overly accomodating. We stayed on football recruit weekend and were told at check in if there was any crowding or noise, to please let the front desk know immediately so they could assist us in solving the issue. We never heard a sound! Surprisingly, this location offers free bicycle rentals (a great bike path is in the area) and has a really nice pool and event space. Nothing else like this exists in Jacksonville. If you're ever in the area, you should stay here. Great value, Super accomodating staff, and nice hidden benefits. Great stay!

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Casey M, General Manager at Hampton Inn Jacksonville, responded to this review, May 14, 2013
Thank you very much for making the Hampton Inn Jacksonville your choice of hotels during your travels. As a member of the Hilton family, we hold high standards to meet your needs while you are away from home. Our Lighthouse Award winning property is blessed to have a team that truly enjoys the hospitality industry and strives to exceed your expectations. It was our pleasure to have you stay with us on your recent visit. Thank you again for your valuable feedback. We wish you safe travels and hope to see you again in the near future!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Jacksonville

Address: 1041 JD&L Drive, Jacksonville, AL 36265
Phone Number:
Location: United States > Alabama > Jacksonville
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 2 Hotels in Jacksonville
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Jacksonville 2.5*
Number of rooms: 80
Reservation Options:
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Also Known As:
Hampton Inn Jacksonville Hotel Jacksonville

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