This is average for HIE with the staff ok, not even acknowledging priority club members upon check in. The room was good, but the sheets had sand or grit in them and uncomfortable, and the AC could not cool the room well enough, even set at 66. The food was not as good as other HIE with the lady very nice(Veronica).
What really floored us is that my wife heard a male of color posturing and stating in the vernacular" I know you let a few in for free last night and if they get in for free, then why shouldn't I? He kept on until the lady at the desk took his charge off. We know this due to his walking over to another worker and showing her the revised bill and both gave each other the OK? My wife saw the bill as
she was talking to this worker. The male appeared to be well off and fashionably dressed. My question is for how many and for how many nights?
The price we pay as priority club members has to be increased due to the rooms, utilities, linen, food and room care to cover the bottom line and make a profit. I resent this practice which seems to occur with regularity and will not subsidize these practices by ever staying there again.
My wife and I stay at least 25 times a year at HIE or Hampton Inns due to love of travel and have never seen anything this blatant.
- Official Description (provided by the hotel):
- Stay Smart at the Holiday Inn Express Hotel & Suites Birmingham East-Irondale, where you'll find comfort and luxury meeting side by side. The Holiday Inn Express is located I-20 at exit 133 by I-459 exit 27. Our hotel is here to provide you with a refreshing atmosphere! We offer a free Express Start breakfast featuring at least two hot items daily! Don't forget to try our delicious cinnamon rolls! Our well-appointed guest rooms feature our new Stay Smart bedding with triple sheeting. Each of our suites has a pullout sleeper sofa, microwave and mini-fridge. Each room has a curved shower rod and Kohler Stay Smart shower head. We offer services such as: free airport shuttle service from 5 AM to 11PM, free high-speed Internet access, on-site fitness and business centers, outdoor swimming pool and spacious meeting rooms. Irondale is the ideal destination for the corporate traveler with Birmingham Airport, Honda of Alabama, UAB, Imaging Business Machine and Trinity Hospital all right in our backyard! Need a fun and convenient get-away with out being in the middle of the hustle and bustle of downtown? Be sure to visit the Irondale CafÃ©, Barbers Motor Sports, Talladega Super Speedway, BJCC, Birmingham Civil Rights Institute, Bass Pro Shop and Vulcan Park while in Birmingham! The Holiday Inn Express Hotel & Suites is a favorite for business travelers and families who are visiting the Birmingham area. Let us prove to be your favorite too! ... more less
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- Also Known As:
- Holiday Inn Express Hotel Irondale
- Holiday Inn Irondale
- Irondale Holiday Inn