This Hampton Inn is not far from downtown and just a couple miles from the arsenal. I did stay there an entire week however I should have just relocated to a different hotel the first night. Note that I did not complain until the last day.
With this review, I will start small and work my way up to the major event that would have made me move had I stayed in Huntsville for another day. They had a standard Hampton Inn breakfast which was adequate however, there were a variety coffee creamers except for a plain type on the first two days and maybe that was just bad timing on my part however there weren’t any coffee lids on any of the days I stayed there.
The water fountain was out of order, one of the days the elevator was being worked on and out of use, the treadmill did not work all 5 days and there weren’t any towels in the gym (nor did it look very clean).
Room 310 had several problems with mold in the bathroom. There were marks on the walls and a stain on the sofa. The toilet was slow to flush and on the last day overflowed. I used all of the towels while trying to stop the water...
The Staff was friendly however they did not respond as I would have hoped once a problem was reported. They could not find a plunger nor replacement towels. I was brought 4 Hampton Inn FLOOR towels because the clerk could not find any bath towels. At that point the clerk asked if I wanted change rooms which I agreed to.
The clerk said she would leave a note to ask the manager to credit 1 night stay.
At checkout the manager was not available and I have not received any follow-up contact. The hotel is old and needs to be refurbished; I do not plan to stay there again until it is.
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- Also Known As:
- Hampton Inn Huntsville - Arsensal/South Parkway Hotel Huntsville
- Huntsville Hampton Inn