I stayed here for one night on business, and was originally not happy that my travel agent booked me at another Hampton Inn after my disaster in Albuquerque. But I was pleasantly surprised after arriving at this hotel.
The location is good; Memorial Parkway is a wide, long highway with lots of shops and restaurants, and the hotel is closer to the less-busy part of the road. The access is really good, although it can take awhile to leave due to long traffic lights. There are some restaurants within reasonable walking distance (Rosie's Mexican and a pizza place), but your options are better out toward the busier section of Memorial Parkway (back towards I-565).
The hotel was very clean on the outside and inside, and the staff was extremely friendly! I got a "Good Morning" from every hotel staff member I met or passed by. The room was pretty clean; no problems with stains, stickiness, or dirt anywhere. Towels were clean, as well; something I had to check after my Hampton Inn stay in Albuquerque. The room curtains were starting to fall a bit; the bathtub and shower curtain were a bit outdated, and the hot water takes forever to come on (my advice: turn on the hot water and go do something for 5-8 minutes or so), but once it works, the shower was nice.
The bed was clean and EXTREMELY comfortable! I liked it better than my bed at home and my personal bed is pretty darn good. TV was not overly complicated and had a good assortment of cable channels. There is a lack of accessible power outlets in the room, though. In the morning, I found myself ironing on the coffee table because it was closest to the only free and accessible wall outlet. There was an outlet just out of reach behind my bed, but I couldn't lift/move the bed very far to access it.
The elevators are comically slow, but they and the hallways were very clean. Breakfast was decent, but I would have liked to see a little more on the hot side, like eggs and/or sausage. They did have warmed cheese bagel-toppers, which I thought was different and kind of cool.
No real major complaints, as I was very happy overall. The staff was very helpful and friendly, and a stay at this Hampton Inn redeemed my perspective of the chain after a previously bad experience at another Hampton Inn. If I needed to, I would definitely stay again!
King room with pull-out sleeper sofa gives you a lot more room
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.