I like to stay at Hampton when I travel so when I saw I was going to Huntsville I booked it. When I saw it was an "outie" design I was disappointed (note: there are some interior corridor rooms at the back of the hotel). When I got to my room I was pleased - while not new it was very clean with a nice flat screen TV. The cookies from the front desk improved my mood even more. Then I switched on my iPad only to discover there was no WIFI service (it was available in the lobby, not much help when I was near the back of the hotel). To add to my misery, my sleep was interrupted by sirens and alarms on both nights I was there.
I will say the staff was very friendly. This was a trip where I did not have the opportunity to sample the breakfast, but they seem to be pretty standard across the chain now. I do not see, nor did I look for an exercise room.
Overall the comfort of the room was fine. If you do not need WIFI (there is wired intranet service in the room) and do not mind having an exterior corridor room, well, this hotel is fine. It just does not work for me.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
January 18, 2013
First of all, thank you for your review of your past stay at our hotel. We always appreciate hearing from our guests - including when comments help identify ways we can improve. I wanted to take this opportunity to apologize in regards to the noise you encountered during your stay. I totally regret that noise was disruptive to you and apologize that you're comfort was interrupted. In addition, I am very sorry that you were inconvenienced by the lack of Wi-Fi in your room. We are always listening to our guests and I can assure you that your feedback will be taken into consideration to find alternative solutions to satisfy our guests.
Report response as inappropriate
Again, I do apologize for any inconveniences you may have had and I hope the next time you return to the area you consider staying with us again.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.