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Holiday Inn Express Hotel & Suites Hunstville-University Drive: Traveler Reviews

2.5 of 5
3808 University Drive, Huntsville, AL 35816
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Holiday Inn Express Hotel & Suites Hunstville-University Drive
Ranked #24 of 53 hotels in Huntsville
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43 reviews from our community

    Trip type
Traveler rating
    10
    20
    5
    6
    2
Date Rating
Atlanta, Georgia, United States
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
Reviews in 13 cities Reviews in 13 cities
9 helpful votes 9 helpful votes
“Nice Hotel”
4 of 5 stars Reviewed August 10, 2012

This is actually a nice hotel and I enjoy staying here. There are a few things you should know though. There are no elevators. The rooms numbered 100 and 300 are on the ground floor. Those numbered 200 and 400 are on the second floor. There is a hot and cold breakfast in the mornings and Mon-Thurs a managers happy hour with snacks, sodas, well drinks, beer ,and wine. I wish they would extend it to seven days like most other chains do, but for some reason they haven't. They have a nice pool area and a large open tree-filled area with picnic tables next to it. The only thing lacking would be some bar-b-que pits. The rooms are decent and the staff is friendly. The grounds are fairly well maintained. There is only one snack machine area and that is located by the main office area. There are soda machines at the end of the halls, but I have only found one ice machine per building. All in all though, nice place to spend the night-or week!

Room Tip: Even numbered rooms in the 300 and 400 range face the pool. Smoking rooms are available upon reques...
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  • Stayed August 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
See 3 more reviews by Lee M for Huntsville
Ask Lee M about Holiday Inn Express Hotel & Suites Hunstville-University Drive
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hsvex, General Manager at Holiday Inn Express Hotel & Suites Hunstville-University Drive, responded to this review
August 27, 2012
Dear Lee M,
We appreciate you taking time to review our hotel and thank you for your comments. I am glad to know that you were able to enjoy the amenities of our hotel and appreciate you sharing your observations for others. We thank you for your recommendation and I hope we have the pleasure of serving you again.
Sincerely,
Charles Guice
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oklahoma
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
“Southern hospitality”
4 of 5 stars Reviewed August 2, 2012

Every staff I encountered....front desk, van driver, wait staff, maintenance...were extremely friendly and helpful, and genuine, not just putting on a good front. The room was comfortable, and the courtesy van was very convenient!

  • Stayed July 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask mmhutch about Holiday Inn Express Hotel & Suites Hunstville-University Drive
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hsvex, General Manager at Holiday Inn Express Hotel & Suites Hunstville-University Drive, responded to this review
August 9, 2012
Dear MMHutch,
Thank you for your extremely kind remarks regarding our hotel staff. I will be sure to share your comments with our staff as I know...
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
“Overall great place to stay!”
4 of 5 stars Reviewed July 10, 2012 via mobile

Love the breakfast, bathroom smelled but staff moved us to a different room quickly! Pool clean. Easy check in and fast checkout . Restaurants close by!

  • Stayed June 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Tj1914 about Holiday Inn Express Hotel & Suites Hunstville-University Drive
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hsvex, General Manager at Holiday Inn Express Hotel & Suites Hunstville-University Drive, responded to this review
August 9, 2012
Dear Guest,
Thank you for taking time to review our hotel. I am sorry for the inconvenience you were caused due to the problem you encountered but am I am pleased to know our staff responded quickly. I am also glad you enjoyed our Express Start breakfast and our pool. We thank you for staying with us and hope you will visit us again.
Sincerely,
Charles Guice
General Manager
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Saint Louis, Missouri
Senior Contributor
34 reviews 34 reviews
7 hotel reviews
Reviews in 12 cities Reviews in 12 cities
20 helpful votes 20 helpful votes
“Great customer service!”
4 of 5 stars Reviewed July 8, 2012

We would have preferred the Embassy Suites but opted for a cheaper spot. The staff was warm and inviting, the rooms clean and cool. PERFECT!

  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
Ask audrasena about Holiday Inn Express Hotel & Suites Hunstville-University Drive
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Holiday Inn Express Hotel & Suites Hunstville-University Drive, responded to this review
July 12, 2012
Dear Audrasena,
Thank you so much for your review. We are glad you chose to stay with us and appreciate your kind remarks. I am glad we were able to make your stay "perfect". Please come back to see us again soon.
Sincerely,
Charles Guice
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Elysian Fields, TX
Senior Contributor
24 reviews 24 reviews
23 hotel reviews
Reviews in 18 cities Reviews in 18 cities
12 helpful votes 12 helpful votes
“Kind of interesting”
4 of 5 stars Reviewed June 16, 2012

If you are, like me, a heavy duty Holiday Inn user, you will find this place different. It must have started life as a different brand motel because there is nothing about it that is typical. I would think this would be a pretty good place to stay if you had kids simply because of the court yard...they could run around and burn off some energy
The staff was super nice and helpfull...no issues there!
Rooms are on the smaller side as compared to modern H.I. and the lay out of the motel is unique to say the least but, well, it is interesting and kind of maze-like.
I liked the dining room...warm and large. Not like the modern ones.
If you are trying to impress family by putting them up here...maybe skip it but if a biz traveler try it. You might like the weirdness of it, lol

  • Stayed November 2011, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Tim H about Holiday Inn Express Hotel & Suites Hunstville-University Drive
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Holiday Inn Express Hotel & Suites Hunstville-University Drive, responded to this review
July 12, 2012
Dear Tim H,
Thank you for your comments and your praise of our hotel staff. We do have families and business travelers as well that like our courtyard area and our large swimming pool. I am glad you also enjoyed our breakfast area. It's a great place to unwind in the evening during our Manager's Reception and also large enough for families and groups for breakfast.
We thank you for staying at our unique hotel. Hopefully we will see you again soon.
Sincerely,
Charles Guice
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Hotel & Suites Hunstville-University Drive

Also Known As:
Holiday Inn Express Hotel And Suites Hunstville-University Drive
Holiday Inn Huntsville
Huntsville Holiday Inn
Address: 3808 University Drive, Huntsville, AL 35816
Phone Number:
Region: United States > Alabama > Huntsville
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #24 of 53 hotels in Huntsville
Price Range: $
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
The Holiday Inn Express Hotel & Suites is conveniently accessible to I-565, approximately 12 miles from the Hsv Intl Airport, two miles from downtown Huntsville. Hotel amenities include Express Start breakfast, free high-speed Internet access, comp airport transportation, free local calls, laundry/dry cleaning services, fitness room, free access to full service gym facility, free parking, business center, 61 cable channels with Showtime and pay-per-view. You are welcome to join us for our Manager's reception M-T 5-7 p.m. Guest rooms feature cable TVs, coffeemakers, hairdryers, complimentary wireless high-speed Internet access, irons and ironing boards, in-room movies, individual climate controls, two dual-line phones, voicemail and work desks with lamps. There are also 28 two-room suites available. Local attractions include the U. S. Space and Rocket Center, Hsv. Botanical Gardens, Constitution Hall Park, Kiwanis Metroplex, Early Works Museum, Hsv. Dragway. Partner in Excellence Award 2005. ... more   less 
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