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Holiday Inn Express Hotel & Suites Hunstville-University Drive: Traveler Reviews

2.5 of 5
3808 University Drive, Huntsville, AL 35816
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Holiday Inn Express Hotel & Suites Hunstville-University Drive
Ranked #24 of 53 hotels in Huntsville
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43 reviews from our community

    Trip type
Traveler rating
    10
    20
    5
    6
    2
Date Rating
Indiana
Contributor
19 reviews 19 reviews
10 hotel reviews
Reviews in 14 cities Reviews in 14 cities
22 helpful votes 22 helpful votes
“Pleasantly Surprised”
4 of 5 stars Reviewed June 4, 2012

We checked into this hotel very late at night as a layover stop on the way home from Florida. As we got off the exit, we drove right past it, so be prepared. Checkin went smoothly and our room was clean, beds were fantastic, and the decor was nice. My ownly complaint was the walls must be VERY thin. At 7 a.m. we were awoken to our neighbor's gospel music and chatter. On our way to breakfast , I noticed the cleaning people were socializing A LOT with each other, but who cares, my room was clean, so I guess they get the job done. Breakfast was wonderful, many hot items...love the cinnamon rolls! The area was spacious and my kids enjoyed watching cartoons on the TV. The grounds were beautiful with a lot of flowers. Wish we could have stayed longer.Free Wifi worked well.

  • Stayed April 2012, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
Ask 0520CS about Holiday Inn Express Hotel & Suites Hunstville-University Drive
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hsvex, General Manager at Holiday Inn Express Hotel & Suites Hunstville-University Drive, responded to this review
June 18, 2012
Dear Guest,
I am glad your stay with us was a pleasant one. Our cinnamon rolls are a signature item for us and I am happy you enjoyed the breakfast as well the other aspects of your stay. I am sorry you were bothered by the noise from another guest and we appreciate your feedback. We hope you will visit us again soon and perhaps you can stay longer next time.
Sincerely,
Charles Guice
General Manager
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El Paso, Texas
Top Contributor
90 reviews 90 reviews
22 hotel reviews
Reviews in 39 cities Reviews in 39 cities
40 helpful votes 40 helpful votes
“A good stay!”
4 of 5 stars Reviewed April 28, 2012

The property common areas and rooms have been updated but the hallways show some age; that being said I was very impressed with the cleaniness of this hotel. The front desk was very friendly and the breakfast hostess was amazingly efficient - no wait for any items during a full house. On property fitness center was small but the hotel does offer free access to a local health club (I did not get a chance to try). A clean room, a comfortable bed and very solid internet service make this a reliably good HIE.

  • Stayed April 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask JRC_9 about Holiday Inn Express Hotel & Suites Hunstville-University Drive
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hsvex, General Manager at Holiday Inn Express Hotel & Suites Hunstville-University Drive, responded to this review
May 8, 2012
Dear JRC_9,
Thank you for your kind comments regarding our hotel. We appreciate your praise of our staff and facility. I will share your review with all the staff and make sure to recognize our breakfast hostess in particular. We will be certain to also address your observation concerning the hallways as we are always looking for ways we can improve.
Thank you for staying with us and we look forward to serving you again.
Sincerely,
Charles Guice
General Manager
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Alabama
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Red Hat Events”
5 of 5 stars Reviewed April 4, 2012

HaVe stayed a few nights with my Red Hat Society friends. Everything went so nice. The room was comfortable and so very clean and up todate.

Room Tip: Rooms on south side are quieter. Corner suites are large and sunny.
See more room tips
  • Stayed March 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 2 more reviews by lucylocket9 for Huntsville
Ask lucylocket9 about Holiday Inn Express Hotel & Suites Hunstville-University Drive
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hsvex, General Manager at Holiday Inn Express Hotel & Suites Hunstville-University Drive, responded to this review
April 19, 2012
Dear lucylocket9,
We are so pleased to hear about your stay at our hotel with your Red Hat Society friends. We appreciate you sharing your comments and are glad you enjoyed your stay. We hope to have the pleasure of serving you again should you return to Huntsville..
Sincerely,
Charles Guice
General Manager
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Heflin AL
Top Contributor
78 reviews 78 reviews
31 hotel reviews
Reviews in 31 cities Reviews in 31 cities
26 helpful votes 26 helpful votes
“Nice Stay!”
5 of 5 stars Reviewed March 4, 2012

We only stayed here one night but it was a pleasant stay. It is an older hotel but it was clean and the bed was comfortable. Sholanda, (I hope I spelled her name correctly) was really professional and ready to assist us. We had a mix-up on our reservation...totally on our part, I should say and she said it was no problem, there were plenty of vacancies. We decided to ride down the road and try to get a little closer to our friends' home but we went back to see Sholanda and she took care of us. It is so nice to be greeted by someone who seems genuinely eager to please. The breakfast area was spotless and the bar was stocked well. We would definitely go back to this hotel.

  • Stayed March 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask yarmap about Holiday Inn Express Hotel & Suites Hunstville-University Drive
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hsvex, General Manager at Holiday Inn Express Hotel & Suites Hunstville-University Drive, responded to this review
March 29, 2012
Thank you for your review of our hotel. We appreciate your praise of Shalonda and I am glad she was able to make your stay a pleasant experience. We will be sure to recognize her for efforts and the breakfast staff as well.
We thank you for choosing Holiday Inn Express for your accommodations and we look forward to serving you again.

Sincerely,
Charles Guice
General Manager
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TN
Contributor
14 reviews 14 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
4 helpful votes 4 helpful votes
“Nice stay”
4 of 5 stars Reviewed February 20, 2012

I thiink the best part about this property is the breakfast bar. It's open four hours in the morning until 10am for late sleepers, and they have a wonderful variety of foods to choose from. It's a wonderful complimentary breakfast bar. I have never had such a good experience with food at a hotel. The room was also nice and clean and pretty spacious. Overall, a nice stay. It's not as nice as some of the other Holiday Express' I have been to, but the upkeep and staff make it an enjoyable stay.

  • Stayed February 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
See 2 more reviews by ifnot4grace31 for Huntsville
Ask ifnot4grace31 about Holiday Inn Express Hotel & Suites Hunstville-University Drive
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hsvex, General Manager at Holiday Inn Express Hotel & Suites Hunstville-University Drive, responded to this review
February 23, 2012
Thank you for taking time to fill out the review concerning your stay at our hotel. We appreciate your kind comments regarding our hotel and staff. We especially appreciate your glowing remarks concerning our breakfast bar. I will be sure to share your comments with all the staff and will congratulate the breakfast bar staff on a job well done.

We thank you for choosing Holiday Inn Express. We hope to have the honor of serving you again.

Sincerely,
Charles Guice
General Manager
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Additional Information about Holiday Inn Express Hotel & Suites Hunstville-University Drive

Also Known As:
Holiday Inn Express Hotel And Suites Hunstville-University Drive
Holiday Inn Huntsville
Huntsville Holiday Inn
Address: 3808 University Drive, Huntsville, AL 35816
Phone Number:
Region: United States > Alabama > Huntsville
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #24 of 53 hotels in Huntsville
Price Range: $
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
The Holiday Inn Express Hotel & Suites is conveniently accessible to I-565, approximately 12 miles from the Hsv Intl Airport, two miles from downtown Huntsville. Hotel amenities include Express Start breakfast, free high-speed Internet access, comp airport transportation, free local calls, laundry/dry cleaning services, fitness room, free access to full service gym facility, free parking, business center, 61 cable channels with Showtime and pay-per-view. You are welcome to join us for our Manager's reception M-T 5-7 p.m. Guest rooms feature cable TVs, coffeemakers, hairdryers, complimentary wireless high-speed Internet access, irons and ironing boards, in-room movies, individual climate controls, two dual-line phones, voicemail and work desks with lamps. There are also 28 two-room suites available. Local attractions include the U. S. Space and Rocket Center, Hsv. Botanical Gardens, Constitution Hall Park, Kiwanis Metroplex, Early Works Museum, Hsv. Dragway. Partner in Excellence Award 2005. ... more   less 
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Holiday Inn Express Hotel & Suites Hunstville-University Drive
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