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Hilton Garden Inn Huntsville/Space Center: Traveler Reviews

3.0 of 5
4801 Governors House Drive, Huntsville, AL 35805
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Hilton Garden Inn Huntsville/Space Center
Ranked #9 of 53 hotels in Huntsville
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84 reviews from our community

    Trip type
Traveler rating
    48
    22
    7
    3
    4
Date Rating
Colorado
Contributor
19 reviews 19 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
15 helpful votes 15 helpful votes
“Nice stay”
5 of 5 stars Reviewed August 18, 2012

We stay in Hilton brand hotels frequently and this one was not disappointing. The front desk staff were particularly friendly. The hotel was very clean. The housekeeping staff wrote a nice thank you note for the tip we left. Generally a pleasant experience. :)

Room Tip: I guess I'd ask for a view of the space center next time instead of a view of the neighboring ex...
See more room tips
  • Stayed August 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Debra L, Manager at Hilton Garden Inn Huntsville/Space Center, responded to this review
November 16, 2012
Thank you for taking time out of your busy schedule to let us know about your stay. Our staff reads all comments and loves knowing they gave good customer service to our guests.

Sincerely
Debra L Luke, GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Texas
Top Contributor
56 reviews 56 reviews
22 hotel reviews
Reviews in 22 cities Reviews in 22 cities
55 helpful votes 55 helpful votes
“Reliable Hotel”
4 of 5 stars Reviewed August 18, 2012

This is my 3rd or 4th stay at the HGI on Governors Drive. The hotel remains in great shape, clean and without noticeable wear. The breakfast area is excellent - the fruit is especially fresh & the selection is great on all items. All of the staff was exceptionally friendly and cordial. I have stayed in 3 hotels in the Huntsville area & this is my favorite.

Tip: If you like a darker room ask for an odd numbered room to avoid the side that faces the other hotel parking lot & it's bright lights.

Room Tip: Rooms on the odd side are darker at night.
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  • Stayed August 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Murfreesboro
Contributor
11 reviews 11 reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
“Will Not Stay Again”
1 of 5 stars Reviewed July 15, 2012

Our stay here was the first day of our vacation. We were planning on visiting the Space Center the next day before going on to Fl for a week. At about 3:00am, the fire alarm went off, very very loudly in our room. My kids woke up screaming at the top of their lungs. We went outside where someone had told us that this event had happened the night before also. When the fire trucks came and we were all allowed back in, the alarm was still going off. The night desk worker said it would be going off at least for another 15 minutes until the maintenance man got there to change the sensors. The fire trucks came at least two more times that we know of. My kids were begging me to sleep in the car because of all the commotion. We ended up having to check out at about 4:30 and going to another hotel. My kids nerves were shot though and could not go to sleep. It took at least 3-4 days of our vacation for their nerves to settle down and for them to be able to sleep without being afraid the alarm would wake them up. This was our second time staying at this hotel overall, but, we will not stay here again. We were given a refund on the room but that doesn't cover how the rest of our trip was affected. If this had happened the night before, they should have made sure it would not happen again.

Stayed July 2012, traveled with family
Was this review helpful? Yes 1
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Cheyenne, Wyoming
Top Contributor
88 reviews 88 reviews
74 hotel reviews
Reviews in 74 cities Reviews in 74 cities
18 helpful votes 18 helpful votes
“They try very hard”
4 of 5 stars Reviewed June 21, 2012

All of the staff tried very hard to make our stay as relaxing as possible. Our trip had issues and they tried to do whatever they could to help keep us going.

Unusual and much appreciated.

  • Stayed June 2012
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eastaboga
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
Reviews in 19 cities Reviews in 19 cities
16 helpful votes 16 helpful votes
“Very decent place to stay”
4 of 5 stars Reviewed May 29, 2012

The room was clean and well appointed. The hotel staff was friendly. They upgraded our room to a suite because our original room had not been cleaned by hotel staff yet (odd, since we checked in after 7:00 pm)----we were given a key and entered the room to discover a crumpled bed, full trash cans, etc. They were very apologetic and took immediate action to make sure we were satisfied. It was an oversight on their part, but in no way reflects negatively on my opionion of the stay. Things like this happen from time to time---they handled the situation very well and promptly, so no worries! It is literally within a stone's throw of the Huntsville Space Center. Overall, I was pleased with the stay.

  • Stayed May 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about Hilton Garden Inn Huntsville/Space Center

Also Known As:
Hilton Garden Inn Huntsville/Space Hotel Huntsville
Hilton Garden Inn Huntsville/Space Hotel
Hilton Huntsville
Huntsville Hilton
Address: 4801 Governors House Drive, Huntsville, AL 35805
Phone Number:
Region: United States > Alabama > Huntsville
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Business Hotels in Huntsville
#13 Family Hotels in Huntsville
Price Range: $
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Conveniently located off I-565 on Governors House Drive and near Cummings Research Park and only 9 miles from the Huntsville International Airport, the Hilton Garden Inn Huntsville/Space Center hotel has deluxe accommodations, friendly service and a relaxed atmosphere that awaits our guests. ... more   less 
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