This is pretty much what you expect from Best Western. Clean, friendly, efficient.
There is a complimentary breakfast but I'd suggest you don't count on it too much if you plan on a late lunch. :)
Room was very comfortable and free wi-fi internet access was very welcome.
All in all a pleasant experience and, if I was in the area again, I'd stay there.

I stayed at this hotel while on a business trip. The hotel was ok. There was a large rust spot on the floor of the bathtub, but other than that it was clean and reasonable. Close to many restaurants and Redstone Arsenal.

Stayed here during son's visit to Space and Rocket Center and it was fabulous. Staff was friendly and everyone we ran into said hello and asked how everything was for us. A little concern like this goes a long ways on our stays. Breakfast was pretty good, although we didn't get to eat it everyday we were there. Close to the Rocket Center and lots of restaurants which was a plus since we are not familiar with the area. Front Desk staff was also very helpful in some recommendations. Overall our stay was comfortable and we will stay here next time we are in town.

Filthiest hotel room I have ever seen. Housekeeping was only doing minimal cleaning, The clock radio, the door, and several other surfaces had stains from food slopped on them. I would have changed rooms, but this was already my second room and it was late.

I was awakened twice during the night when someone attempted to enter my room (I thought it was just drunk hotel guests confused and had the wrong room number). It turned out that the negligent hotel staff had failed to note my room change, and they were attempting to give other people my room (fortunately I had the deadbolt engaged). This became clear the following day when a person unlocked my door and walked in with luggage in hand (didn't have the deadbolt engaged that time). He went away apologetic. The hotel management response was to visit my room moments later and accuse me of overstaying my reservation (which I certainly had not). Once the situation was understood, I received an "I'm sorry" and "I'm so embarrassed". No attempt otherwise was made by the hotel management to rectify or improve the situation - not even clean the filth from the room! Just an excuse that the housekeeper was causing them problems.

After leaving, I left feedback at the Best Western site. I finally got an email from the general manager. It was a form letter, the manager didn't even feel that it was worth a few seconds of his time to address anything specific. His apology was simply his standard line:
"I would like to apologize for not exceeding your expectations. At Best Western we strive every day to provide superior customer service. I am sorry we were not able to do that for you."

Not exceeding my expectations??? The man is utterly clueless. He offered a small Best Western gift card, not even equal to a single night stay. I refused - based upon this stay, I am concerned about the quality of management at any Best Western.

My horrible stay at this hotel was only surpassed by the general manager's incompetent response and lack of concern.

In case you are wondering why I didn't leave and stay elsewhere initially... if the room hadn't been prepaid, I would have left without ever staying in this hotel.