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DoubleTree Suites by Hilton Huntsville-South: Traveler Reviews

6000 Memorial Parkway Southwest, Huntsville, AL 35802
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DoubleTree Suites by Hilton Huntsville-South
Ranked #4 of 53 hotels in Huntsville
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51 reviews from our community

    Trip type
Traveler rating
    32
    15
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Date Rating
Mount Dora
2 reviews
“Fantastic Hotel”
5 of 5 stars Reviewed January 7, 2013

I recently had the opportunity to stay at the Doubletree Huntsville-South. I was first amazed by the lobby decor and that was only the beginning! Being a former wedding planner I was blown away by the outdoor court yard - I started envisioning all the different ways one could have either a wedding ceremony or cocktail reception in this area. The water & fire features, well what can i say just an amazing touch! The guest rooms we perfectly appointed and the colors were modern and chic. The staff was beyond friendly and welcoming. I would highly recommend this hotel to anyone who is visiting the Huntsville area. Who would have known this gem existed in Huntsville, Alabama!

  • Stayed December 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Kim M about DoubleTree Suites by Hilton Huntsville-South
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Huntsville, Alabama
1 review
2 helpful votes 2 helpful votes
“Lousy Management”
2 of 5 stars Reviewed January 4, 2013

My family (8 rooms) are staying at this place for my father's funeral. Today we were gone from 9:00 AM until 3:30 PM and when we returned our room had not been serviced. It took two calls to the front desk to get someone to come clean the room (40 minutes later). Two of the rooms we had checked out before the funeral and their rooms were serviced before we returned. The so called manager, Jesse Martinez, stated that it was not their fault, no apology, no nothing! Add this, on top of burying my dad, was the last straw. For any other family function we'll be staying at the Westin, all 16 of us!

  • Stayed January 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask LaLa1234567890 about DoubleTree Suites by Hilton Huntsville-South
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Baton Rouge, Louisiana
Contributor
15 reviews 15 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
“Wonderful place to stay!!!”
5 of 5 stars Reviewed December 31, 2012

My mother and I stayed at this hotel for 3 nights due to a death in the family. When I arrived, my room was not as I expected and I was immediately moved the room I reserved. Because of the inconvience, I was provided with 2 breakfast certificates. The rooms were beautiful, spacious and the beds were....perfect. The staff was wonderful and very attentive during this stressful time. Terrin, Donna and another gentleman (I can't remember his name but I remember he said he was from Arab, AL) were wonderful on the overnight shift to see that all my needs were met whether it be a wake up call or just a little conversation. Lindsey made an recommended and excellent place for me to get my hair styled within walking distance! The rooms were perfect! Like a home away from home. The bed was amazing! Everytime I laid down, even to just watch tv, I fell asleep. I will definitely be returning to this hotel when I return to Huntsvillle!!!

Room Tip: I had a room with a king bed and tub but it is only available in an handicapped accessable room. I a...
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  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Leann W about DoubleTree Suites by Hilton Huntsville-South
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jesse M, General Manager at DoubleTree Suites by Hilton Huntsville-South, responded to this review
January 6, 2013
Thank you for your kind review! I have read the review to the entire staff and they were elated! We are so happy that we could make your stay comfortable and memorable under such a difficult situation. We look forward to having you back real soon.
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Orlando
1 review
“Great Hotel! Great Food! Great Staff!”
5 of 5 stars Reviewed December 27, 2012

I had the opportunity to be a guest of the hotel for a long period of time back in October. During my stay I interacted with the staff, ate in the restaurant and enjoyed the amenties of the hotel. I can say without a doubt that all were excellent! This hotel has been recently renovated bringing a pure sense and feel of upscale in Huntsville. Bravo to the staff and management!

  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask J S about DoubleTree Suites by Hilton Huntsville-South
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jesse M, General Manager at DoubleTree Suites by Hilton Huntsville-South, responded to this review
December 28, 2012
Thank you for wonderful review! Our goal is to satisfy each guest at every opportunity and it sounds like we hit a home run! The staff will be excited to read your comments!
Again, thank you and we look forward to serving you again real soon.
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Altoona, Pennsylvania
2 reviews
“Cheap cover up attempt to hide the old Radisson hotel”
1 of 5 stars Reviewed December 27, 2012

I stayed last week at the ‘new’ Double Tree suites. When I arrived I was very worried by the outside look of the hotel. I had stayed at this hotel one time back when it was the Radisson Inn and it was awful but I thought that since they had ‘remodeled’ I’d give it another try. I was very impressed at first glance at the inside however until I got to my room. At check in I was told that the back doors of the building ‘have problems’ and don’t always work and I was advised not to use them. So I used the front door to access my room only to find it was on the other side of the hotel where the doors have problems and they only have one elevator. After entering my room and really looking around it was very easy to see that this is was a cheap cover up attempt to hide the old Radisson hotel. The tub had a chip in it, the bathroom tub was dirty behind the shower curtain (behind the door) it looked as though it had never even been cleaned after the construction. The sofa in the room is so hard it was unreal I couldn’t even sit on it. The alarm clock didn’t work and when I asked them for a new one I was told to turn on the light switch and it would work?? While the hotel lobby and court yard look nice the rooms look just patched over. I did inquire if the same owner stilled owned the place and I was told he still does.

Take a word of advice when staying in the area, stay at the Hilton Garden Inn located right behind them it’s nice and the people are great.

Room Tip: Pick one near the front of the hotel as the back doors of the hotel don't work. Also pick one ne...
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  • Stayed December 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask Jessie N about DoubleTree Suites by Hilton Huntsville-South
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jesse M, General Manager at DoubleTree Suites by Hilton Huntsville-South, responded to this review
December 28, 2012
Thank you for writing a review about your recent stay at our hotel. I'm sorry to hear that you were disappointed with the look and feel of our guestrooms. We have made many great changes to the hotel and with your observations can focus on the minor areas of improvement. We appreciate your feedback, and we hope you’ll visit with us again soon and tell us what you think about our improvements.

Kindest Regards,

Jesse Martinez, General Manager
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Additional Information about DoubleTree Suites by Hilton Huntsville-South

Address: 6000 Memorial Parkway Southwest, Huntsville, AL 35802
Phone Number:
Region: United States > Alabama > Huntsville
Amenities:
Bar/Lounge Fitness Center Free High-Speed Internet Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 53 hotels in Huntsville
Price Range: $
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