first of all, we got to the hotel around 3am, just needed a place to lay down between home and Tennessee (Niece's graduation). There are no employees that have any authority to do anything after dark. But the man that was there was trying to be as helpful as he could, he rented us a room for the rate I found it online $55, of course we only were staying til around 9 am (6 hours top). Got to the room, the bed had been sat on, covered were kinda wrinkled up,floors weren't swept, bread tie still on the counter, bathroom garbage was full, no toilet paper, I let that go, got ready to lay down, air conditioner didn't work, the same "laundry man", as he called himself, came to our room to try to fix it, he left our room at 4am, it worked for about 20 minutes (reason being- the controls are locked up after dark) ok, we burnt up (again overlooked it) and finally got relaxed around 5am, at 6:53am room phone rings, I didn't answer, we were exhausted, 6:55am my cell phone rings, it was the lady at the desk having a fit for me to come pick up my personal check (because again, they aren't allowed to access the safe after dark, so he didn't have change) and bring her cash within 5 minutes, and that she thought we were going to be out of the room already!? REALLY!?!? we had been there ONLY 3 hours, so we got ready and got out of her room, she was rude and obnoxious, we paid her cash, she still tried to keep my check, my husband quickly told her to hand it over, WE WILL NEVER BE BACK THERE AGAIN!! the Marriott that is less than a mile down the road, close to the Space and Rocket Center is ALOT nicer and you don't get put out of your room before check-out time!!
go somewhere besides here!
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.