first of all, we got to the hotel around 3am, just needed a place to lay down between home and Tennessee (Niece's graduation). There are no employees that have any authority to do anything after dark. But the man that was there was trying to be as helpful as he could, he rented us a room for the rate I found it online $55, of course we only were staying til around 9 am (6 hours top). Got to the room, the bed had been sat on, covered were kinda wrinkled up,floors weren't swept, bread tie still on the counter, bathroom garbage was full, no toilet paper, I let that go, got ready to lay down, air conditioner didn't work, the same "laundry man", as he called himself, came to our room to try to fix it, he left our room at 4am, it worked for about 20 minutes (reason being- the controls are locked up after dark) ok, we burnt up (again overlooked it) and finally got relaxed around 5am, at 6:53am room phone rings, I didn't answer, we were exhausted, 6:55am my cell phone rings, it was the lady at the desk having a fit for me to come pick up my personal check (because again, they aren't allowed to access the safe after dark, so he didn't have change) and bring her cash within 5 minutes, and that she thought we were going to be out of the room already!? REALLY!?!? we had been there ONLY 3 hours, so we got ready and got out of her room, she was rude and obnoxious, we paid her cash, she still tried to keep my check, my husband quickly told her to hand it over, WE WILL NEVER BE BACK THERE AGAIN!! the Marriott that is less than a mile down the road, close to the Space and Rocket Center is ALOT nicer and you don't get put out of your room before check-out time!!

My son is a United States Marine staying at Redstone Arsenal for training and we decided to go down for a vist over the weekend, was driving down the freeway and spotted an Extended Stay up on the hill, we passed it up and then decided to turn around and at least check for vacancies, I'm so glad we did the lady at the front desk was so helpful, we ask if we could look at the room before booking and much to our surprise the room was spotless, very cozy and just what we needed for the weekend. The most affordable stay for the size and convience will be staying again every weekend for the next six weeks

We stayed here for 3 weeks during a family emergency, and it suited our needs for a lower cost and partial kitchen. Since we weren't in the room much and had no children, it was fine. Would suggest the third floor as we experienced a lot of early wake ups from the people walking in the room above us. Nice clean laundry although expensive and very pretty grounds.

I stayed at this hotel from January to March 2010.

1.) Location - it's right off of I-565, within 10 minutes of two malls and the two main strips. There is one restaurant within walking distance (Landry's Seafood), but otherwise, there is nothing worth doing within walking distance. I was also told by a few locals, that just 1/2 mile down the road is a not-so-nice neighborhood. I did not have any trouble while staying here though.

2.) Service - the staff was very friendly. They promptly attended to my needs when I asked. However, the cleaning service left a bit to be desired. I had to ask for toilet paper almost every week because they would not leave any, even if my roll was almost gone. They did not clean the kitchen at all one week, including removing the trash. They also did not change the bed sheets regularly. They often left excess water (or whatever) on the bathroom counter and in the bathtub.

3.) Room - It was tiny, so if you're looking for something glamorous - look elsewhere. That being said, I didn't need much so I didn't mind the size. The bed and pillows were OK. I can sleep on cardboard, so it didn't affect me. However, my family did visit for a weekend or two while I was staying here and they reported much discomfort for the bed and pillows.

4.) Cost - well at less than $50 per night, it's much cheaper than normal rates. I rate it well at cost, but as you can see that is not the only factor that I am rating on.

5.) Exterior grounds - The place looks really nice on the outside. However, it is a pet-friendly establishment and although they request that pet owners clean up after their pets, many owners do not; therefore, there is quite a bit a pet excrement in the common grassy areas around the hotel. The maintenance staff does not clean this up either.

6.) ETC - all rooms are facing outward and there is no gathering place for guests. You can sit in the main lobby, but there are maybe four chairs, so it's not really a relaxing environment. Internet access was very nice. There was no gym facility, nor a contract with a local gym, which was very displeasing.

Bottom Line - if cost were the only thing that mattered (which it did in this case), I would stay here again. However, there are so many other places to choose from that I would be inclined to try something else out next time.