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“Helpful Staff” 4 of 5 stars
Review of Hampton Inn & Suites Huntsville Hampton Cove

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Hampton Inn & Suites Huntsville Hampton Cove
2.5 of 5 Hotel   |   6205 Highway 431 S, Huntsville, AL 35763   |  
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Ranked #9 of 53 Hotels in Huntsville
Certificate of Excellence
Trussville, Alabama
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Helpful Staff”
4 of 5 stars Reviewed May 1, 2013

Great Staff and very helpful giving directions where to and from. It needs to enlarge the pool, it don't attract the occupants. But very convenient to travel going to Von Braun Center, it's a straight shot. Walmart and other stores and restaurant are not very far either. The surroundings are very clean and looks a safe area to stay.

Room Tip: Queen with two beds, front door views.
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  • Stayed April 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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196 reviews from our community

Traveler rating
    115
    50
    15
    11
    5
See reviews for
84
35
14
44
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • Any
English first
Jackson, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed April 28, 2013

Staff is very accommodating and helpful. Coffee is always on in the lobby, which has comfortable furniture and fireplace to visit with people. My room was very clean and comfortable. Breakfast was good with fresh fruit, bagels, waffles, juices, assorted cereals. This hotel is convenient for my needs; it is not close to other hotels.

  • Stayed April 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kansas
Top Contributor
86 reviews 86 reviews
28 hotel reviews
Reviews in 35 cities Reviews in 35 cities
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed April 22, 2013

Located east of the main part of the city, it avoids the noisy city center freeway and congestion of the city core. Being relatively new it was in very good condition. Check in was quick and easy, the room was well cared for and clean. Breakfast was typical buffet, not elaborate but adequate. We arrived early and our choice of room was not available so the staff immediately without any problem at all offered an upgrade to a better grade room, for a small additional cost of $10. The larger room was excellent. We had none of the problems listed earlier by a disgruntled customer. Our room worked perfectly, plenty of hot water, clean large bathroom. Would definitely stay here again. The only thing we would have liked was better directions on location. Since this is a new location, it didn't show up readily in online maps.

Room Tip: Ask for room on the back side to avoid highway noise, but it wasn't really a problem for us.
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  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Tupelo, Mississippi
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed April 16, 2013

Have stayed here two other times in past year. Last time I noticed little problems, but booked another stay. Bad mistake. Noisy, all lights in room were unplugged, no hot water for morning shower. Breakfast was a joke. The attendant made no effort to keep food out. The juices were like dirty water. Oatmeal was like a brick, there was no fruit, yogart, or other food. Just waffle mix and ceral. Other guests were complaining with no results. They claimed that the crowd was too large. I thought it was a small group for the typical breakfast crowd. Will not stay here again.

Room Tip: Don't stay here is my advise
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  • Stayed April 2013, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cindy K, Guest Relations Manager at Hampton Inn & Suites Huntsville Hampton Cove, responded to this review, April 18, 2013
CW,

I am terribly sorry that your experience at our hotel was disappointing. Your feedback is truly appreciated for it is one of the most important tools that allow us to improve the quality of our products and services. All of your comments will be internally discussed with our management team for immediate action.

I would very much like the opportunity to personally apologize for the inconveniences that you went through during your stay. On behalf of the entire team, we thank you for your feedback and are truly sorry we did not succeed creating a memorable experience for you. Should you desire to further discuss your visit, please feel free to contact me. I would love the opportunity to earn your business and have you stay with us again.

Sincerely,
Cindy K.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Lenox, IL
1 review
5 of 5 stars Reviewed April 11, 2013

Clean and comfortable. Great breakfast in the morning, nice fitness center. Perfect location for my trip. Staff at the front desk were very friendly. Definitely will be staying here on return visits for our project right down the street.

  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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1 review
5 of 5 stars Reviewed April 4, 2013

We were very pleased with our stay in Huntsville, we booked several rooms since we were in town for a wedding. We had suites and regular rooms, everyone was happy with both. The rooms were a very good value, clean, and very comfortable. The added breakfast was a bonus. We would stay in this location again.

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Birmingham, Alabama
Top Contributor
64 reviews 64 reviews
50 hotel reviews
Reviews in 35 cities Reviews in 35 cities
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed March 29, 2013

Pros: clean and comfortable rooms; friendly staff; good location; good breakfast

Cons: None

The friendliness of the staff is much improved since my visit in 2012. The desk clerk was more attentive and friendly.

  • Stayed March 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites Huntsville Hampton Cove

Address: 6205 Highway 431 S, Huntsville, AL 35763
Phone Number:
Location: United States > Alabama > Huntsville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotel in Huntsville
#7 Romantic Hotel in Huntsville
#13 Business Hotel in Huntsville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn & Suites Huntsville Hampton Cove 2.5*
Number of rooms: 95
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Also Known As:
Hampton Inn & Suites Huntsville Hampton Cove Hotel Huntsville
Hampton Inn And Suites Huntsville Hampton Cove

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