For me, the minimum a hotel must offer is a clean, quiet room with a good mattress. Everything else is a bonus, and if you can get that bonus at the right price, you have a winner! And the Hilton Garden Inn Huntsville was a winner. For starters, the hotel is set back in a business park, well away from busy roads and traffic noise. Don't you just love it when your hotel overlooks an interstate and you spend the night listening to 18-wheelers? No problem here! Beyond that, the rooms were unusually quiet. Usually you here toilets flush and T.V. noise through the walls, but that was not the case here, so either I had considerate, constipated neighbors or the hotel is well built and well insulated. Other nice touches: a REAL coffee maker that produced 4 cups of coffee that can be consumed from REAL coffee mugs. Those new one cup disposable everything coffee makers are rapidly becoming a pet peeve. The room also had a nice collection of toiletries and bar soap (no wall mounted universal soap/shampoo dispensers, another one of my pet peeves). WiFi was easily accessible in the room for free, and for those without computers, a business center was also available. An excellent hot buffet breakfast was included in my price but I understand there may be different packages to access this feature. In either case the breakfast was abundant and excellent.
OK, there had to be some shortcomings and I make it a point to find them in my reviews. In this case, the most significant thing I could come up with was the bathroom door. I thought my room was unique and wasn't going to mention it, but I noticed another reviewer commented on it so I guess the problem is universal. The door will not stay open! Consequently, the bathroom temp is about 5 degrees hotter than the room, and when you take the a shower, the mirror fogs up something fierce. So you end up propping the door open with whatever is available (a beer cooler worked for me!) just to get some air into the bathroom. The lack of ventilation is also a problem when, ahem, certain conditions exist that demand good ventilation.
So there it is; my negative comment. This was a small item in an otherwise most enjoyable stay. The little things set this hotel apart, and I got this upscale package at a competitive rate. And good value is what it's all about when picking a hotel, right? You get it here.
Avoid the room next to the laundry on the first floor.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The management of Hilton Garden Inn Huntsville South would like to thank you for taking the time to post such a nice review. We have been working meticulously to ensure guest rooms are clean and comfortable, offering a relaxing place for our guests to enjoy their time. We look forward to hosting you again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.