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“Too %$&@ pricey” 4 of 5 stars
Review of The Westin Huntsville

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The Westin Huntsville
4.0 of 5 Hotel   |   6800 Governors West NW, Huntsville, AL 35806   |  
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Breakfast for 2 Included
Ranked #19 of 53 Hotels in Huntsville
Senior Contributor
28 reviews 28 reviews
28 hotel reviews
Reviews in 23 cities Reviews in 23 cities
9 helpful votes 9 helpful votes
“Too %$&@ pricey”
4 of 5 stars Reviewed May 9, 2013 via mobile

Overall I can't say a lot of bad things about this place. The room is large enough, clean, etc. it takes a current room key to operate the elevator which is a problem if ones arms are full of items you don't want to set down in order to retrieve your room key.
The wifi is not free. I realize if one can pony up the $150.+ without blinking for a room, another $10./day for Internet probably isn't going to be a problem. It's the principle of the thing. The bottom line is, it's a freaking room, a place to sleep, etc that can be had for half the price elsewhere and at other hotels, the wifi is free.

  • Stayed May 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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263 reviews from our community

Traveler rating
    124
    84
    30
    13
    12
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52
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100
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (52)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Senior Contributor
34 reviews 34 reviews
18 hotel reviews
Reviews in 13 cities Reviews in 13 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed May 7, 2013 via mobile

Unlike the Westin in Atlanta, this hotel is great. Clean, friendly, and the location. My wife and I stayed here our wedding night before we flew off to our honeymoon. I arrived with a bottle champagne and by the time we were shown to our room staff had arrived with an ice stand w/out asking. Great restaurant just a stones throw, great beds and clean rooms. Just booked my wife and her mother a weekend stay and spa treatment at this Hotel.

  • Stayed September 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
huntsville7, General Manager at The Westin Huntsville, responded to this review, May 9, 2013
Thank you for taking the opportunity to comment on your recent stay here at the Westin in Huntsville. Congratulations on your recent wedding, and we are so glad to hear that you had a great wedding night experience here. It is nice to know that that you found our team friendly, and the guest rooms in superb condition. In addition, we look forward to hosting your family here during their next weekend stay with us. Again, thanks for taking the time to share your comments with us.
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Jasper, Alabama
Senior Contributor
35 reviews 35 reviews
15 hotel reviews
Reviews in 8 cities Reviews in 8 cities
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed May 5, 2013

This is one of the nicest hotels I have stayed at! The check in was easy! The hotel is very clean and beautiful! They are right next to Bridgestreet and the shopping is fabulous. It's better than shopping downt town Atlanta.

Room Tip: Grab a bite at the tavern right outside the lobby. Best sleep I've had in years no kidding.
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  • Stayed April 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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huntsville7, General Manager at The Westin Huntsville, responded to this review, May 9, 2013
Thank you so much for taking the time to comment on your stay here at the Westin in Huntsville. We are thrilled that you found us to be one of the nicest hotels during your travels, and that you felt the hotel was beautiful. We do have great shopping right outside our door and are very proud to be a part of the Bridge Street Town Centre.

We all look forward to your next visit back to the Huntsville area and staying here at the Westin.
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Senior Contributor
25 reviews 25 reviews
6 hotel reviews
Reviews in 12 cities Reviews in 12 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed April 28, 2013

Love staying here at this beautiful hotel!! This hotel impeccable! Clean & comfortable, very helpful, kind staff! Location, Location, Location!!!! It's awesome to walk out the door and be in the middle of a fabulous shopping center, great restaurants and and great movie theatre! I will not stay anywhere else in Huntsville

  • Stayed February 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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huntsville7, Guest Relations Manager at The Westin Huntsville, responded to this review, May 3, 2013
Thank you so much for taking the time to comment on your recent stay here at the Westin in Huntsville. I am very glad to hear that you thought our facility was very clean, comfortable, and the staff very accommodating. The entire team appreciates your comments and we all look forward to when your travels bring you back to Huntsville and the Westin Hotel.
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Fort Wayne, Indiana
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed April 22, 2013

The room we stayed in was beautiful. Everything looked updated, very recently, and the beds were pretty comfortable. However, a few things we noticed during our trip made the experience kind of irritating. The hotel's wifi is $9.99 per day. The windows do not open, and there is no exhaust fan in the bathroom. After somebody takes a shower, the room gets pretty stuffy. The prices all over the menu are horrendously high. $18 for an egg breakfast? $2.50 for a glass of milk? Seriously? The room contained a minibar - essentially a dorm fridge with a key. We made the mistake of thinking it was a refrigerator and filled it full of staples for the kids. Needless to say, everything was room temperature in there within a day. I asked the front desk about it, and they made me feel pretty stupid. I guess the key in the "minibar" door should have given it away. :/ The shower would be pretty awesome - if you are on your honeymoon or traveling alone. It has two shower heads and the stall is completely enclosed by plate glass (ie - completely transparent). There's nothing like taking a nice hot shower in the morning, and looking over to discover one of your kids sitting on the toilet taking a crap while watching you shower.

  • Stayed April 2013, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed April 21, 2013 via mobile

Checked into the room and found waste baskets full. There was waste paper under the tv cabinet and the shampoo bottles etc were used. Bathroom mirrors had tooth paste spots and the tub was dirty. They moved us to another room with a $10.00 discount. The other room was better but still had issues. They also have very few electrical outlets for electronics. No free wi fi.

  • Stayed April 2013
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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huntsville7, General Manager at The Westin Huntsville, responded to this review, April 24, 2013
Thank you very much for taking the time to comment on your recent stay here at the Westin in Huntsville. It is regrettable that your stay with us did not meet your expectation with regards to cleanliness. We greatly appreciate your feedback which provides our hotel valuable information so we can improve our standards and prevent a recurrence in the future. Please feel free to contact me at 256-428-2000 so I can investigate further, as I would appreciate the chance to prevent similar issues from occurring.

I look forward to hearing from you,

Sincerely,

Danny Hiatt
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Houston, Texas
Top Contributor
211 reviews 211 reviews
135 hotel reviews
Reviews in 82 cities Reviews in 82 cities
142 helpful votes 142 helpful votes
4 of 5 stars Reviewed April 8, 2013

The Westin Huntsville is a relatively new hotel located adjacent to a large, upscale shopping complex. The public spaces and rooms are fairly standard Westin decor. The rooms have the standard (very comfortable) Westin beds, adequate workspace with plenty of electrical outlets, and a large screen TV with a great selection of channels. The bathroom is large, with separate shower and tub areas. The shower has the "double shower head" found in Westins. The weekend of my stay, high school proms were being held in the hotel ballrooms. I take that to mean that this is one of the (if not the) nicest hotels in town. In addition to appearing to be one of the newer (and nicest) hotels in the area, the location really sets it apart. It is located right down the street from the US Space and Rocket Center, a wonderful spaced themed museum with many rockets (and a Space Shuttle) on display. The hotel is surrounded by the office buildings containing many of the defense contractors servicing the local US Army Redstone Arsenal. The hotel is part of a shopping complex called the Bridge Street Town Center. It has a huge movie theater right next to the hotel, many nice restaurants and bars, and a wide variety of stores (such as an Apple Store). It is an outdoor shopping area, and when we were there they had a live band playing on an outdoor stage. You definitely need a car if you stay here, but that likely is true of pretty much anyplace in Huntsville. Free parking is available in a surface parking lot shared with the shopping area. I would definitely recommend this hotel for visits to the Huntsville area.

Room Tip: Some of the rooms are a very long distance from the elevator.
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  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
huntsville7, General Manager at The Westin Huntsville, responded to this review, April 11, 2013
Thank you very much for taking the time to comment on your recent stay here at the Westin Huntsville. We greatly appreciate that you feel this is the "best place to stay" in Huntsville, and that you were very pleased with the location and amenities.We greatly appreciate your patronage and the entire team looks forward to when your travels bring you back to the Westin and Huntsville.
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Additional Information about The Westin Huntsville

Address: 6800 Governors West NW, Huntsville, AL 35806
Phone Number:
Location: United States > Alabama > Huntsville
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#12 Romantic Hotel in Huntsville
#14 Business Hotel in Huntsville
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Westin Huntsville 4*
Number of rooms: 210
Official Description (provided by the hotel):
The Westin Huntsville blends sophistication, elegance, and classic southern hospitality with the unique surroundings of Bridge Street Town Centre. ... more   less 
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Also Known As:
The Westin Huntsville Hotel Huntsville
Huntsville Westin

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