First, let's get to the good. It's convenient, safe, and clean. It has the basics covered. My bed was very comfortable, the TV was new and big, and the location was quiet. Plus, there's a Jim and Nick's BBQ next door, which is delicious.
Now, the bad. The hotel layout is odd. It's not easy to get from the rooms to the front desk. Parking seemed to be tight as well.
Attention to detail is missing here. When I got to my room, as I was putting away my shave kit, I noticed the hotel shampoo is Paul Mitchell. Nice touch. However, by leaving me two conditioners and no shampoo, they suggested I need some extra hair therapy. A visit to the front desk fetched me some shampoo.
As I was preparing for my day, I found the ironing board was missing. There was an iron, just no board. A call to the front desk had one delivered. Unfortunately, the iron was a piece of crap and leaked all over my clothes. Fail.
The phone by the bed did not work. Luckily, there was one on the desk that was in working order (so I could call for that ironing board.)
When I returned to the hotel the next night, my room keys would not work. Another visit to the front desk to get them fixed. However, to note I have a BIG concern here: I just told the clerk I was in room 2xx and she just made me new cards without question. She didn't ask my name or for ID. Big red flag here.
Overall, it's not a bad place. I just expect more as a business traveler and this place marketed as a Courtyard just misses the mark.
- Also Known As:
- Courtyard Birmingham Hoover Hotel Hoover
- Courtyard Birmingham Hoover Hotel
- Courtyard Hoover
- Hoover Marriott
- Hoover Courtyard
- Official Description (provided by the hotel):
- Courtyard Birmingham Hoover is proud to share our newly renovated state-of-the-art lobby and stylish new guest rooms. This Hoover hotel is just 11 miles from Birmingham's city center and located near the areas’ best shopping, dining and golf courses. The exciting new features at this Hoover, AL hotel include inviting, flexible spaces to work or relax, free Internet access throughout, access to the latest news via our GoBoard and The Bistro - Eat. Drink. Connect.® offering enhanced breakfast, dinner and beverage options. Relax by our outdoor pool. Whether in town for business or fun, we offer exactly what you need for a relaxing and productive stay. ... more less
- Reservation Options:
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