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“Nice place to stay!” 4 of 5 stars
Review of Hampton Inn & Suites Birmingham-Hoover-Galleria

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Hampton Inn & Suites Birmingham-Hoover-Galleria
2.5 of 5 Hotel   |   4520 Galleria Boulevard, Hoover, AL 35244   |  
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Ranked #2 of 8 hotels in Hoover
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Nice place to stay!”
4 of 5 stars Reviewed March 3, 2012 via mobile

The room was clean and had lots of space, bed was comfy but the only thing that could have been better was the breakfast. The fresh fruit cut up was grapefruit and pineapple each day. Hot breakfast was either bacon and eggs or bacon and the summer sausage type- never traditional sausage patties or links. Just kinda different from the Hampton Inns I usually visit.

  • Stayed February 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hamptonhoover, Director of Sales at Hampton Inn & Suites Birmingham-Hoover-Galleria, responded to this review, March 5, 2012
Thank you very much for your review of our facility. We are pleased to learn that you had a pleasant stay and enjoyed the comfortable room. We appreciate your feedback about the breakfast as it helps us identify that we need to expand our menu and offer guest better food choices. I have already discussed your comments with our team and we will be changing our breakfast items and offering an expanded food choice. We hope that when you return, you will be pleased with the changes. Thank you again!
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125 people have reviewed this hotel

Traveler rating
    84
    30
    8
    2
    1
See reviews for
41
24
7
39
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • Any
English first
Laurel, Mississippi
Senior Contributor
48 reviews 48 reviews
11 hotel reviews
Reviews in 26 cities Reviews in 26 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed February 21, 2012

Went with friends to shop at the very nearby Riverchase Galleria Mall. Just needed a comfortable convient place to sleep. It was a pleasant place to be.

Room Tip: The regular 2 queen beds were all full up so they gave us a handicapped room on the first floor...si...
See more room tips
  • Stayed February 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charlotte, NC
Top Contributor
86 reviews 86 reviews
57 hotel reviews
Reviews in 65 cities Reviews in 65 cities
73 helpful votes 73 helpful votes
5 of 5 stars Reviewed January 3, 2012

We chose this Hampton based purely on their sign along side the road. It was late, we had been traveling a long time and stopped without any prior knowledge. We usually travel with TA as our constant companion and base our choice on our fellow TA contributers. This time we rolled the dice, but were extremely fortunate.

This appears to be a fairly new hotel, but was one of the nicest Hamptons we have ever stayed at, and that is a long list. Their lobby area reminded me more of a Marriot than a Hampton, and the rooms were spacious and very well furnished. The room was spotlessly clean and quiet. We could not have had a better stay, and the rates were very low for the location and accomodations.

If traveling to the Birmingham area, I would definiely stay here again and not look further.

Room Tip: ask for room 125. First floor convenience, near the door, and all by yourself.
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  • Stayed December 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fernandina Beach, Florida
Senior Contributor
25 reviews 25 reviews
20 hotel reviews
Reviews in 16 cities Reviews in 16 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed January 2, 2012

After a poor stay at the nearby Courtyard (see my other reviews), I switched to this Hampton Inn on my next trip to the area. Great location (right off of 495), very nice and renovated.
I used the fitness center, which was nice although I wish the attached TV had worked on either of the two treadmills (it was working on the elliptical I switched to).
Hotel was very quiet in between the holiday weekends, so I got upgraded to a nice, large corner room. Bed was very comfortable and I slept well. Room had a wet bar with mini-fridge and microwave.
Breakfast was nice in the morning - renovated breakfast area and lobby.
It's easy to walk down to the shopping strip just below the hotel, which has a Starbucks, Jason's Deli, and yogurt place - worked great to grab a quick dinner without having to drive anywhere. It's also right by the Galleria mall though, which has a Bonefish and other mall chains.
Also found the staff very nice and helpful. I'll be back in Feb!

  • Stayed December 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Blountsville, Alabama
Senior Contributor
30 reviews 30 reviews
14 hotel reviews
Reviews in 18 cities Reviews in 18 cities
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed November 22, 2011

We travel frequently and almost always stay at a Hampton Inn. We stayed at the Galleria Hampton Inn on Friday 11/18/11 for a bridal reception and wedding the next day. Our check in was fine and the room was very clean. However there was not any soap in the room. No shampoo, condition or lotion either. I can live without the extras but was very surprised that there was no soap at all. I got in the shower and the water would be hot for about 2 minutes and then go extremely cold for a couple of minutes. This continued the whole shower. I got out and told my husband and he thought it was something I was doing wrong (As he is a plumber and knows it all). He got in the shower and I heard him hollar. The same thing happened to him. Upon check out I told the lady about our problems. She did not seem to care and did not appear to make a note of it. I was disappointed in this Hampton Inn.

  • Stayed November 2011, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cleveland, Ohio
Top Contributor
51 reviews 51 reviews
47 hotel reviews
Reviews in 42 cities Reviews in 42 cities
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed November 15, 2011

As Hampton Inn goes, this one comes very close to setting the standard. The rooms are terrific and the bed itself approaches comfortable. The staff was incredibly friendly, the decor is fantastic and the location, near the Galleria and with quick access to 459, is difficult to top. The rates are reasonable and competitive for the area. The showers are appropriate for persons of both size and height. The exercise room is 24 hours. The breakfast is standard.

Some minor points, and these are really minor. The USA Today, which should come to your door, does not. The parking is only adequate and in the rear of the facility. The whirlpool is nice, however the arrangement of the handle and the steps make it very easy to slip and fall. Pool hours are not conducive to business travel. The Suite shop offerings could include healthier items.

It's difficult to find a property in the area better than this one. Other Hampton Inn General Managers should take a lesson and stay at this facility to understand how to improve their own. This property is my preferred stay in Hoover and is difficult to beat.

  • Stayed October 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hamptonhoover, Manager at Hampton Inn & Suites Birmingham-Hoover-Galleria, responded to this review, November 17, 2011
Thank you for staying with us at the Hampton Inn & Suites Hoover. We appreciate your feedback and are glad that you consider us a preferred choice in the area and for the brand as a whole. While we always enjoy the positive comments, we appreciate the comments that allow us to learn of areas where we can improve. I have taken note of your comments about the USA Today and whirlpool and will be addressing those. As for your suggestions about pool hours and healthier items in the suite shop, we will be extending our pool hours and adding healthier items in the suite shop. Thank you for the suggestions. It is guest like you that assist us in making improvements and better meeting our customer needs so we thank you for your suggestions. When you are in the area again, we look forward to seeing you at the Hampton Inn & Suites Hoover.
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Illinois
Top Contributor
524 reviews 524 reviews
95 hotel reviews
Reviews in 153 cities Reviews in 153 cities
356 helpful votes 356 helpful votes
4 of 5 stars Reviewed November 8, 2011

Typical Hampton Inn. We had stayed here a couple years ago when it was a new hotel. Not much has changed, which is a good thing.

  • Stayed October 2011, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hamptonhoover, Director of Sales at Hampton Inn & Suites Birmingham-Hoover-Galleria, responded to this review, November 17, 2011
Thank you very much for your feedback about a recent stay at our hotel. Customers have many choices out there today and we believe a key factor in creating loyalty is providing consistent service and product. We are so glad to learn that your recent stay our hotel was indeed consistent with a previous stay. Thank you so much for choosing to stay with us again and we hope to see you in the near future, once again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Hampton Inn & Suites Birmingham-Hoover-Galleria

Address: 4520 Galleria Boulevard, Hoover, AL 35244
Phone Number:
Location: United States > Alabama > Hoover
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Hoover
#2 Romantic Hotel in Hoover
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Birmingham-Hoover-Galleria 2.5*
Official Description (provided by the hotel):
Opening August 2007. ... more   less 
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Also Known As:
Hampton Inn & Suites Birmingham-Hoover-Galleria Hotel Hoover
Hampton Inn And Suites Birmingham-Hoover-Galleria
Hampton Inn Hoover
Hoover Hampton Inn

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