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“Great rooms and wonderful breakfast” 5 of 5 stars
Review of Homewood Suites by Hilton Birmingham-SW-Riverchase-Galleria

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Homewood Suites by Hilton Birmingham-SW-Riverchase-Galleria
3.0 of 5 Hotel   |   121 Riverchase Parkway East, Hoover, AL 35244   |  
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Hotel amenities
Special Offer
x2 Hilton HHonors Points
Ranked #1 of 9 Hotels in Hoover
Certificate of Excellence 2014
GreenLeadersSilver level
Lubbock
Top Contributor
107 reviews 107 reviews
27 hotel reviews
Reviews in 37 cities Reviews in 37 cities
43 helpful votes 43 helpful votes
“Great rooms and wonderful breakfast”
5 of 5 stars Reviewed March 16, 2013

I booked 2 rooms with free Hilton Honors Reward points for a family stay. The hotel is wonderful! Clean, modern, huge rooms. Comfortable beds and flat screen TVs in bedroom and in living room suite. We didn't cook but there were enough items and a large refrigerator plus dishwasher that would make eating in possible. The breakfast was the best - fresh fruits, waffles with fresh strawberries and whipped cream, huge assortment of cereals, delicious eggs with cheese, best grits ever, sausages, and croissants. Actual plates, mugs and not all the styrofoam dishes. The staff was extremely friendly and courteous. There is a FREE evening meal offered Monday-Thursday with draft beer and wine. We went out for dinner but if it was anything like breakfast, it was fresh and fabulous. At breakfast I saw the staff chopping lettuces (beautiful and green and fresh) for the salad for the evening dinner - no bagged salad for dinner! The surrounding area was beautiful and park-like and convenient to the interstate into downtown and shopping malls and attractions. Why stay anywhere else?

Room Tip: The rooms with 2 queen beds are huge. There is no noise so being near the elevator is not an issue.
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  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melony T, Front Office Manager at Homewood Suites by Hilton Birmingham-SW-Riverchase-Galleria, responded to this review, April 11, 2013
Thank you for reviewing us on TripAdvisor and sharing with everyone how much you enjoyed your stay. Our food and beverage staff takes lots of pride in preparing and serving our meals. They were very pleased with your review! We look forward to seeing you in the future!
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324 reviews from our community

Traveler rating
    233
    64
    17
    4
    6
See reviews for
115
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108
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (48)
Date | Rating
  • English first
  • Any
English first
Axis, Alabama
Top Contributor
66 reviews 66 reviews
16 hotel reviews
Reviews in 27 cities Reviews in 27 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed March 13, 2013

This hotel is very clean, has a great location, super AWESOME staff, great ammenities & so much more. Very family friendly. Great for business travelers. Free Breakfast, internet, parking and dinner/drinks are free Monday - Thursday. Very helpful staff. Several times I have stayed there and the local police dept were having breakfast there. They always know where to get good food. Can't say enough great things about the staff. Amber at the front desk & Michael in the breakfast area have been fantastic. Very clean rooms. Bedding is nice & comfortable. I don't want to say too many good things as I'm letting out my secret place to stay and will have a hard time getting my next reservation:)

Room Tip: Like a room in the back side so it's close to parking.
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  • Stayed March 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melony T, Front Office Manager at Homewood Suites by Hilton Birmingham-SW-Riverchase-Galleria, responded to this review, April 11, 2013
This review really made our day! Thank you so much sharing all of our amenities with everyone here on TripAdvisor and thank you for letting them know just how much you enjoyed our hotel! Michael and Amber were delighted to see their names mentioned in your review! They work hard to make sure every guest has a wonderful stay and they were happy to know that in this case they succeeded! Again, THANK YOU! We hope to see you again soon!
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Nashville, Tennessee
1 review
5 of 5 stars Reviewed February 27, 2013

This hotel is an excellent place to stay---it was very clean, staff was nice, and it was in a beautiful location--plan to stay again in a few weeks. The full-size refrigerator, microwave, and kitchen table is wonderful--makes it feel like an apartment instead of a hotel room.

  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melony T, Front Office Manager at Homewood Suites by Hilton Birmingham-SW-Riverchase-Galleria, responded to this review, April 11, 2013
Thank you for taking the time to review our hotel and for telling everyone about our great rooms and amenities. We are glad that you were pleased with our staff! Guests like you make our jobs so enjoyable! Thanks again!
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Staten Island
1 review
5 of 5 stars Reviewed February 25, 2013

We came to Birmingham for a college sporting event with other families and as a group we were pleasantly surprised. The hotel staff were extremely accomodating, especially Sierra Duboise, who greeted us upon our arrival and supplied us with needed info about the town and our needs, and Amber Steele , who also provided pertinent info. The free breakfast, hot and cold selection, was attractive, tasty and probably the best I've tasted 'In the South" thus far. Breakfast staff were also pleasant, courteous, and prompt in supplying needs. The rooms were immaculate, spacious and the king size bed was comfy. Overall, a great location and would def recommend and came back. Did not try the free dinner as not available when dinner offerred.

  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melony T, Front Office Manager at Homewood Suites by Hilton Birmingham-SW-Riverchase-Galleria, responded to this review, March 27, 2013
We are so glad the you “loved this hotel!” Thank you for complementing the staff! They work very hard to make sure that every guest has an enjoyable stay! Thank you for choosing our hotel!
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meridian, ms
Top Contributor
180 reviews 180 reviews
37 hotel reviews
Reviews in 69 cities Reviews in 69 cities
70 helpful votes 70 helpful votes
5 of 5 stars Reviewed February 22, 2013

I have never stayed at a Homewood Suites hotel but I will definitely again. This hotel was very clean and spacious. It had a full kitchen with full size refrigerator and stove. They had a microwave and also left you some popcorn on the counter. Apparently there is a free dinner on Monday-Thursday nights. They have a menu of the dinner choices each day. We spent the night here on a Saturday so we did not partake in that. The breakfast had a pretty good selection of hot and cold foods. Make your own waffle as well. The staff were extremely friendly. The area is not on the street with all the restaurants but they are still close by. The mall and many fast food or nice restaurants are nearby. The movie theater is not far either. Our room was on the 4th floor close to the basketball court. The noise did not bother us but if you like to sleep in I might suggest a room not facing the court. You can hear people playing early in the morning. Everything was nice about this hotel. The bed was super comfy.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melony T, Front Office Manager at Homewood Suites by Hilton Birmingham-SW-Riverchase-Galleria, responded to this review, March 27, 2013
Thank you for reviewing us on TripAdvisor and for sharing with everyone how much you enjoyed your stay. It is always our hope that our guests have an enjoyable experience! You'll have to come back and visit us during the week so you can experience our Manager's Reception Monday-Thursday. We look forward to seeing you again!
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Fayette, Alabama
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 22, 2013

Overall my family and I enjoyed our stay; covenient location; very comfortable beds, however they where advertised as queens but more like full size beds. Breakfast was not good at all; eggs were watery and tasted artificial, sausage did not taste like sausage, biscuits were hard, and orange juice was watered down. The only thing my kids enjoyed were the waffles, which we had to make ourselves. Compared to other lesser quality hotels, I would have expected better. My kids decided they would have cereal the next day but I ended up taking them to the local Waffle House. Rooms were very nice and clean, and even though I was not able to get the two bedroom king suite, I was impressed. Despite our disappointment with the breakfast, if I came back to Birmingham, I would definitely be staying at this hotel.

Room Tip: Plan to eat breakfast at a local restaurant!!
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  • Stayed February 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melony T, Front Office Manager at Homewood Suites by Hilton Birmingham-SW-Riverchase-Galleria, responded to this review, March 27, 2013
Thank you for providing feedback on your experience at our hotel. We want to thank you for letting everyone know not only about the things you found good and acceptable during your stay, such as the comfort of the suites, but also thank you for pointing out that you were less than impressed with the quality of our breakfast. Our food and beverage manager has shared your comments with her team and they are working to ensure that every guest has an enjoyable breakfast experience. Your comments are greatly appreciated and we hope to see you on your next visit to Birmingham!
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Birmingham, Alabama
1 review
5 of 5 stars Reviewed February 20, 2013

I am an executive that travels throughout the country and abroad each year.
I would like to say what a wonderful experience I had at the Homewood Suites Riverchase from the point of check-in to the cleanliness and freshness upon entering the room. The staff is most pleasant and well trained this includes maintenance,housekeeping and food and beverage. The complimentary evening meal with drinks can't be touched by any one in this hotel class.

Special thanks to the General Manager Teresa for her efforts and the great people on her team..
---Matthew

  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melony T, Front Office Manager at Homewood Suites by Hilton Birmingham-SW-Riverchase-Galleria, responded to this review, March 27, 2013
Thank you so much for your review! Your comments have been shared with our staff and are very much appreciated! We are so glad that you found our staff to be "most pleasant and well trained." It is our goal to deliver excellent service to each guest, so thank you for letting us know that in your case, we succeeded! We look forward to your next visit!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Homewood Suites by Hilton Birmingham-SW-Riverchase-Galleria

Address: 121 Riverchase Parkway East, Hoover, AL 35244
Phone Number:
Location: United States > Alabama > Hoover
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Hoover
#1 Green Hotel in Hoover
#2 Business Hotel in Hoover
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Homewood Suites by Hilton Birmingham-SW-Riverchase-Galleria 3*
Number of rooms: 113
Reservation Options:
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Also Known As:
Homewood Suites Birmingham - Hoover - Riverchase - Galleria Hotel Hoover

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