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“Great rates, good service and amenities” 5 of 5 stars
Review of Homewood Suites by Hilton Birmingham-SW-Riverchase-Galleria

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Homewood Suites by Hilton Birmingham-SW-Riverchase-Galleria
3.0 of 5 Hotel   |   121 Riverchase Parkway East, Hoover, AL 35244   |  
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Ranked #1 of 8 Hotels in Hoover
GreenLeadersSilver level
Franklin, Tennessee
Top Contributor
1,275 reviews 1,275 reviews
124 hotel reviews
Reviews in 248 cities Reviews in 248 cities
443 helpful votes 443 helpful votes
“Great rates, good service and amenities”
5 of 5 stars Reviewed July 30, 2012

I stay here because my office in AL is around the block... The hotel rates are great, the rooms are clean and the staff is very friendly. Nice little pool, basketball court that is secluded just for guest. The location is also close to restaurants and shopping.

  • Stayed July 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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294 reviews from our community

Traveler rating
    212
    62
    12
    2
    6
See reviews for
105
43
11
100
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
  • English first
  • Any
English first
Madison, Georgia
Senior Contributor
48 reviews 48 reviews
8 hotel reviews
Reviews in 26 cities Reviews in 26 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed July 27, 2012 via mobile

This hotel is a special one -- specifically because of the staff. We regularly stay at Homewood Suites because of the large and comfortable rooms and complimentary breakfast. This one is no exception in that regard. But the people working at this hotel were some of the most pleasant and helpful we have experienced. There was no hazelnut creamer out for morning coffee so I asked the kitchen staff. It didn't take but a second for her to find some in a drawer and she was almost as happy as I was. When we checked out, the front desk offered us bottled water for the road.

Just an overall great place to stay.

  • Stayed July 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Guam, Mariana Islands
Top Contributor
161 reviews 161 reviews
43 hotel reviews
Reviews in 69 cities Reviews in 69 cities
130 helpful votes 130 helpful votes
4 of 5 stars Reviewed July 24, 2012

My husband and I stayed here for the weekend and felt right at home. The room includes a kitchen that is equipped with two stove top burners, dishwasher, toaster, dishes, cups, disposable coffee cups and sleeves, sink, disposal, full-size refrigerator, a small table for two, and plenty of storage space. The living room included an expansive couch, a leather ottoman, side table with built-in electrical outlets, and a lap table.
The flat-screen TV can be rotated to be seen from the couch or the bed and was set upon a 3-drawer dresser.

Next to the sitting room was a large work desk with a phone, lamp, and plenty of electrical outlets.

The sleeping area had two nightstands with more electrical outlets, an alarm clock, and a comfy bed. There was also a ceiling fan that was controlled by a remote, which was a nice extra touch. The bathroom included Bath and Body Works Rain Kissed Leaves shampoo, conditioner, lotion, and Neutrogena hand soap.

The shower was a full-size stand-up shower, which was nice, but it could use some more shelves so I don't have to leave bottles on the bottom of the shower (although there was a shelf that you could put your leg up on to shave which was nice).

Breakfast is super busy, but it included make-it-yourself waffles with fresh blueberries as toppings, bagels, toast, English muffins, breads (chocolate marble and lemon poppy seed), pop-tarts, yogurt, oatmeal, scrambled eggs, omelets, grits, sausage patties, and potatoes.

I really liked the decor and warm colors and feeling of the hotel. It had a pool, workout room, basketball court, and business center.

  • Stayed July 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Chicago, Illinois
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed July 24, 2012

I've stayed here for business several times this year, and three out of the last four times we've been without water due to boiler problems at the property. The time before last it set off the fire alarms at 5AM and we all had to leave the property, then no hot water until later that evening. Management has never offered anything to compensate for this, and always acts as if it's the first time it's ever happened. Will be moving to another Hilton property for the next time. It would be a nice play to stay if they could just keep the boiler running!

Stayed July 2012, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wisconsin
Top Contributor
62 reviews 62 reviews
21 hotel reviews
Reviews in 27 cities Reviews in 27 cities
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed July 21, 2012

This is our first time staying at a Homewood Suites, it will not be out last. We were greeted by a wonderful man behind the counter. He was very friendly and knowledgable! He printed directions for us to a local restaurant and could not do enought! He is quite an asset to this hotel.
The room was spotless and very comfortable! It included free internet and a wonderful breakfast. We just stayed one night, but it was great! 5 stars to such a great place!

  • Stayed July 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Salisbury, North Carolina
Senior Contributor
35 reviews 35 reviews
10 hotel reviews
Reviews in 20 cities Reviews in 20 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed July 19, 2012

We have stayed at Homewood Suites before during our travels but the staff at this hotel were outstanding. They made our stay so wonderful that we stayed another day and commuted to other locations around Birmingham. We were greeted by all staff, and taken care of by the dining room staff like we were royalty. Our room was very clean and quiet and well maintained. The outside pool and activity area were a plus for families traveling. We will be back again.

  • Stayed July 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lucedale, Mississippi, United States
1 review
5 of 5 stars Reviewed July 19, 2012

Our family always enjoy staying and feeling like we are right at home . The hotel has great ammenities and wonderful staff as well.

  • Stayed June 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Homewood Suites by Hilton Birmingham-SW-Riverchase-Galleria

Address: 121 Riverchase Parkway East, Hoover, AL 35244
Phone Number:
Location: United States > Alabama > Hoover
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Hoover
#1 Green Hotel in Hoover
#2 Business Hotel in Hoover
Price Range (Based on Average Rates): $
Hotel Class:3 star — Homewood Suites by Hilton Birmingham-SW-Riverchase-Galleria 3*
Number of rooms: 113
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Also Known As:
Homewood Suites Birmingham - Hoover - Riverchase - Galleria Hotel Hoover

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