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“glad we were there” 4 of 5 stars
Review of Holiday Inn Hotel Birmingham/Homewood

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Holiday Inn Hotel Birmingham/Homewood
3.0 of 5 Hotel   |   492 Wildwood Circle North, Homewood, AL 35209   |  
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Ranked #5 of 7 hotels in Homewood
Indianapolis, Indiana
Senior Contributor
45 reviews 45 reviews
30 hotel reviews
Reviews in 32 cities Reviews in 32 cities
19 helpful votes 19 helpful votes
“glad we were there”
4 of 5 stars Reviewed July 21, 2013

We were part of the overflow from another hotel at a business meeting, and offered to stay here because we have almost always found HI to offer great accessibility features. In general, that was the case. The people who worked there were always helpful and kind to us. After a long trip, I was having some mobility problems and the staff went out of their way to make sure I was doing well. The only problem we had was with the odd roll-in shower, which is elevated above the bathroom floor, that's a design problem. Other than that, our only misadventure was a key that malfunctioned after we put it too close to a cell phone, but the staff promptly took care of that, too!

  • Stayed July 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KanaHotelGroup, Manager at Holiday Inn Hotel Birmingham/Homewood, responded to this review, July 23, 2013
It is good to read our staff went out of their way to make sure you were doing well here at the Holiday Inn Hotel Birmingham/Homewood. Thank you for your business and such a nice review.
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59 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • Any
English first
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 29, 2013

We had to go to Birmingham for a semi-emergency medical appointment. We saw a 3 star hotel on a hotel discount site for 57 a night and booked it. That hotel turned out to be the Holiday in Homewood on Lakeshore drive. We arrived late yet the check-in was quick and courteous. The hotel is in great shape and is about four years old. They could have said it was 1 year old and I would have believed them. The rooms are a very nice size and I found the beds and pillows to be quite comfortable. I am not positive but I don't believe they had a free breakfast. That wasn't a big deal to us because of the nature of our visit. The drive from the hotel to downtown was about 10 minutes. It is convenient to the big evil store if you care about that kind of stuff. I really can't think of a single negative aspect of our visit.

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KanaHotelGroup, Manager at Holiday Inn Hotel Birmingham/Homewood, responded to this review, July 2, 2013
We hope your medical appointment turned out good and hope your next visit will be under better circumstances. Thank you for such a nice review of our hotel the Holiday Inn Hotel Birmingham/Homewood. Our main concern is for all our guests to have a welcoming stay and I am thrilled that we were able to make your stay as enjoyable.
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Huntsville, Alabama, United States
Contributor
14 reviews 14 reviews
9 hotel reviews
Reviews in 12 cities Reviews in 12 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 25, 2013

We had a one night stopover in Birmingham and ended up at the Holiday Inn in Homewood. The staff was very friendly. The check-in process was a little slow. The room was very nice and large. At first, the bed seemd very soft. However, it didn't cause any problems.

  • Stayed June 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KanaHotelGroup, Manager at Holiday Inn Hotel Birmingham/Homewood, responded to this review, July 2, 2013
 Your complimentary review of our hotel the Holiday Inn Hotel Birmingham/Homewood is much appreciated! Hopefully, we'll have the opportunity to host you again soon. Thank you for your nice review.
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Texas
Top Contributor
50 reviews 50 reviews
50 hotel reviews
Reviews in 41 cities Reviews in 41 cities
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed June 3, 2013

After spending a busy weekend in and out of this well-run Inn, we were rather surprised by some of the negative reviews we saw posted…but we know that different folks have different experiences in almost any facility. For what it’s worth, our experience included:
Staff—professional, welcoming, helpful, courteous, and eager to please.
Price—we were fairly astonished by the excellent price of $84.99, especially given the amenities, as well as the bonus points.
Room—very nicely designed, spacious and appointed, with virtually anything that anyone might expect.
Bed—king-size, wonderful to sleep on, well-placed in the room…with good selection of pillows.
Bath—full-size; excellent shower; thick towels; good hair dryer; complimentary soaps, lotions, etcetera.
Work area—comfortable desk/chair, multi-outlets, strong Wi-Fi.
Location—excellent and convenient: near the I-65 access, malls, gas stations, fast-foods, and some amazing restaurants.
Overall—quiet; well-priced; convenient, welcoming. BONUS: a major hotel which actually had closed-captioning [for the hearing-impaired] on its television set!!! Thanks…..

  • Stayed June 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KanaHotelGroup, Manager at Holiday Inn Hotel Birmingham/Homewood, responded to this review, June 10, 2013
We can't thank you enough for all the nice things you put in your review of our hotel the Holiday Inn Hotel Birmingham/Homewood. It is greatly appreciated and we hope we will get the chance to host you again soon.
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Jackson, Mississippi
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 14, 2013

We booked this hotel because it was one of the only ones we could find a vacancy. It was Talladega weekend. Called and booked when we were 15 minutes away, when we arrived the front desk lady was very rude and said we obviously didn't book at this hotel because she didn't have anything under my name. Turns out they had it under my first and middle name, and not my last name. She was nicer after that and stated she had a long, hard day at work! I still felt it was unnecessary to be so cold and to just let me stand there not knowing what to do and trying to get the lady back on the phone that made the reservation. She could have at least offered to help me. Our room was very nice and clean and the pool was wonderful! We paid the extra ten dollars for the breakfast and the staff were very polite and professional. I really think breakfast should be included though, most all of the Holiday Inn express hotels we have stayed in always have breakfast included, and are usually cheaper than this one.They really hit you with the City tax, county tax, state tax, ect......it was over 30.00 dollars in just taxes. We were just passing through on our way to Atlanta, and we had a great stay here.

  • Stayed May 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KanaHotelGroup, Manager at Holiday Inn Hotel Birmingham/Homewood, responded to this review, May 21, 2013
It is nice to hear you did have a nice stay here but we are also very concerned about your check in and please accept our apologies for the problems it caused you. We hope you will give us another try on your next visit our way.
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Denver, Colorado
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed May 7, 2013

This is the second time I stayed at this property. It's starting to show some rough edges. The staff was very friendly. My bathroom had fraying wallpaper with mold underneath. The breakfasts in the restaurant were very average. The wi-fi stopped working, so I checked out early.

  • Stayed May 2013, traveled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KanaHotelGroup, Manager at Holiday Inn Hotel Birmingham/Homewood, responded to this review, May 14, 2013
Thank you so much for your recent review. We always appreciate hearing from our guests - including when comments help identify ways we can improve. I thank you for bringing these issues to my attention so that we can follow-up with our team. It is through feedback as yours that we evaluate ourselves and identify the areas where we can improve.
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Smyrna, Georgia, United States
Senior Contributor
25 reviews 25 reviews
15 hotel reviews
Reviews in 19 cities Reviews in 19 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed April 28, 2013 via mobile

I stayed there for 3 nights while in town on business. The staff was excellent. Lakisha and Beverly were wonderful. They were so accommodating along with the rest of the staff. The property was well taken care of however I would have preferred a better business center. I needed a scanner or fax and neither were available.
I will definitely choose to stay there next time I visit Birmingham!

Stayed April 2013, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KanaHotelGroup, Manager at Holiday Inn Hotel Birmingham/Homewood, responded to this review, April 30, 2013
Thank you for your feedback regarding your stay at our hotel the Holiday Inn Hotel Birmingham/Homewood. Thank you also for taking the time to compliment our staff we will be sure they know about your comments. We look forward to your next visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Hotel Birmingham/Homewood

Address: 492 Wildwood Circle North, Homewood, AL 35209
Phone Number:
Location: United States > Alabama > Homewood
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 7 hotels in Homewood
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Hotel Birmingham/Homewood 3*
Official Description (provided by the hotel):
The Holiday Inn Hotel Birmingham/Homewood invites you to an oasis of luxury, comfort and service. Enjoy upscale accommodations in the brand new Holiday Inn Hotel Birmingham-Homewood. Located conveniently near Birmingham International Airport, we designed each of our 108 beautifully appointed guest rooms to make your stay comfortable and productive for business or pleasure. Stay conveniently near downtown and several major corporations such as State Farm Insurance Company, Regions Bank, BellSouth, and Alltec Industries. Enjoy easy access to well-known attractions like the Botanical Gardens, Birmingham Zoo, and the Civil Rights Museum. Nearby shopping and entertainment includes the Galleria Shopping Center, Barber Motorsports, EWTN, the BJCC, the Birmingham Race Course, and Legion Field. Planning a group trip? Use our special package that includes a guest reception, special group recognition, and group rates for sports teams, family reunions, wedding groups, and Barber Motorsports Event Group. Make the most of your trip to Magic City after a restful night s sleep in your spacious guest room or suite. Relax and enjoy the gorgeous view in the indoor heated pool. Store and prepare food in your room s refrigerator and microwave, and enjoy a flat-screen television and an ergonomic chair.Don t worry about a thing when you visit us at the brand new Holiday Inn Birmingham-Homewood. We want you to have it all. ... more   less 
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Also Known As:
Holiday Inn Hotel And Suites Birmingham-Homewood
Holiday Inn Homewood

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