As per request of my grandfather who has Althimers, he wanted to go visit my brother in Birmingham this was the closest hotel to his home. we get there there was food all over the floor and under the coach bed. we notified the front desk (they did nothing) we tell them again in the morning about the disgusting food all over within a few hour of us visiting my brother we come back to our hotel room to discover bugs...(its late we go to sleep they said they didn't have another room) the next morning we take my grandpa to visist my brother and come back to the hotel. NOW THERE ARE BUGS IN THE BEDS AND TABLES AND ON THE PILLOW! We tell the front desk they said we called the exterminator company that all we can do. I said give us another room... 4 hours later we got another room.. they didnt help us moved or anything the MANAGER WAS RUDE and DIDNT CARE. We were horribly upset and my grandpa was in a very upset state to the point we had to cut our trip short and bring him home to see his dr. I contacted the HOTEL they said we are not going to do anything. we wont refund your money for one night. we dont see that we did anything wrong. When i booked the room i told them i was traveling with someone with special needs. They dont care if they ruin your trip... STAY ELSEWHERE... I Have pics and video of the hotel with bugs crawling on the beds and tables... I didn't swim but the poor was filthy with crap floating on the water....
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- Also Known As:
- Courtyard By Marriott Birmingham Homewood Hotel Homewood
- Courtyard Homewood
- Homewood Marriott
- Homewood Courtyard