I am the assistant coach at Embry-Riddle University. We traveled with a party of 23, 8 total rooms at this location. Ms. Hall was amazing with her service, the rooms were checked in with keys ready when we arrived late on Thursday so the ladies could get straight to their rooms and be ready to play the next day.
Unexpectedly we needed to eat breakfast at the hotel bistro, and they were not equipped to handle hot orders for 23 people in a hurry. If you have a large group you need to prepare the staff so they can accommodate you. However, they took care of the girls with cold foods, and did an excellent job in spite of our mistake not letting them know in advance we would need to eat there. That evening when I arrived back to the hotel there was a message waiting asking if we would need breakfast in the morning, as they would be sure they could accommodate us if we did. That is customer service if you ask me. We did not eat there again, but would have if it had fit in to our travel itinerary.
The beds were amazing, the rooms were spacious, and very clean. I enjoyed this stay very much. With as much as we travel as a college athletics team, this is by far the best experience that we have ever had. When we return to Gulf Shores in the future as a team I will be making reservations here. If I personally travel to Gulf Shores, the same will be said. I will recommend this property to every college team I know for future reservations, it was just that amazing.
- Official Description (provided by the hotel):
- The new state-of-the-art lobby at The Courtyard by Marriott Gulf Shores Craft Farms features flexible spaces, free Wi-Fi and easy access to the latest news, weather and airport conditions via the GoBoard. The highlight of the new lobby experience is The Bistro - Eat.Drink.Connect. which provides healthy offerings in the morning, plus dinner service with cocktails in the evening. Our Gulf Shores hotel is located at the gateway to Alabama's Gulf Coast and is nestled on the front edge of Craft Farms - a coastal golf resort. The Courtyard is only 3.5 miles north of Gulf Shores beaches. Enjoy spacious accommodations with luxury Marriott Bedding, free internet-access and an ergonomic work space. Stay in shape while traveling in our hotel fitness center or seasonal swimming pool. Additional amenities our hotel offers is a business center and boarding pass printing station. Your stay at the Courtyard by Marriott Gulf Shores Craft Farms is sure to be more comfortable, productive and enjoyable than ever before. ... more less
- Reservation Options:
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- Also Known As:
- Courtyard By Marriott Gulf Shores Craft Farms Hotel Gulf Shores
- Courtyard Gulf Shores
- Gulf Shores Marriott
- Gulf Shores Courtyard