This was our first family vacation to the Gulf Shores area and we were a bit aprehensive of the Best Western Hotel "on the beach" ~ As it turns out... What a wonderful place for a family to hang out! The hotel was exactly as advertised with wonderful views of the beach and within walking distance of many local eateries and shops. The rooms were clean & comfortable and the kitchenette served us well...also our 3 boys enjoyed both the indoor and outdoor pools.The staff was very friendly and helpful with a special thank you to Allen who spent 30 minutes on the phone with us answering our many questions at time of booking our room and Heather at the front desk who was very willing to help and give us insight on the best spots to visit... Including the Island Pancake House within the hotel! This hotel was a great fit for our family and we had a wonderful trip and look forward to our next visit to Gulf Shores and our accomodations at the Best Western "On The Beach"