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“Charged us for 2 nights when we only stayed for 1 night and will not return calls” 2 of 5 stars
Review of Travelodge Gulf Shores

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Travelodge Gulf Shores
2.0 of 5 Motel   |   3049 W. First Street, Gulf Shores, AL 36542   |  
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Ranked #22 of 23 hotels in Gulf Shores
Pensacola, Florida
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
Reviews in 14 cities Reviews in 14 cities
26 helpful votes 26 helpful votes
“Charged us for 2 nights when we only stayed for 1 night and will not return calls”
2 of 5 stars Reviewed May 2, 2013

Last weekend, we made an impromptu stay at the Travelodge in Gulf Shores, AL. We checked in just after 10PM Friday night and were gone by 730am Saturday morning - but after looking at my credit card statement, we saw that we were charged for 2 nights. I called Tuesday morning and spoke to the front desk attendant and she assured me that he manager (Rolla) would call me back the next day, and I have yet to hear from him. I left both my work and personal cell phone numbers and have yet to hear back from anyone. I have tried to call on several occasions from both work and my personal cell and no one will answer the calls. I've had others call from their cells and still can't get an answer.

Great business practices! Way to go Travelodge - you have a great one on your hands in Gulf Shores.

  • Stayed April 2013, traveled with friends
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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88 people have reviewed this hotel

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • Any
English first
hazlewood, MO
1 review
5 of 5 stars Reviewed January 13, 2013

We had planned one night here, but stayed for three. For us, this hotel was perfect. It is inexpensive but made us feel safe, secure, and well cared for. The carpet, paint, etc might not be brand new, but it was clean, and the shower was hot and powerful! The desk staff bent over backwards to help us to make us feel like family. They suggested the right beaches for bringing pets, gave us tips on the restaurants and activities to fit our style. It made all the difference between a good vacation and a great one. Thank you!

Room Tip: Our room was on the back side of the hotel, but we felt safe parking on either side -- its well lit...
See more room tips
  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed October 30, 2012 via mobile

I was there with my family for a long weekend.

And we just loved the hotel.. Nice rooms, swimming pool and restaurant. The breakfast and diner are super. my family loved it every day fresh bread/ bagels fruit.
And the hotel staff where so nice they help use very good.

The next time we will come again with my family!

  • Stayed October 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RallaNarayana25, Manager at Travelodge Gulf Shores, responded to this review, November 3, 2012
Dear susanrichard :

Thank you for taking the time out of your schedule to complete our Guest Survey regarding your recent stay at our hotel.

We are looking forwerd to see you on your next visit to Gulf Shores.

Thanking you,
Ralla Reddy.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Travelodge Gulf Shores

Address: 3049 W. First Street, Gulf Shores, AL 36542
Phone Number:
Location: United States > Alabama > Gulf Shores
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool
Hotel Style:
Ranked #22 of 23 hotels in Gulf Shores
Price Range (Based on Average Rates): $
Hotel Class:2 star — Travelodge Gulf Shores 2*
Reservation Options:
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Also Known As:
Travelodge Gulf Shores Hotel Gulf Shores
Gulf Shores Days Inn
Comfort Inn Gulf Shores

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