This was my and my kids first trip ever to the ocean and it was amazing. Sugar white sand cool waters the sound of the waves crashing the shore all made for a memory that we will never forget especially the view from the hotel balcony. When we arrived our room wasn't quite ready so we went to the beach and enjoyed the splendor of Gods amazing creation while we waited. They have texting service so as soon as it was ready we received a text and that's when we encountered a problem. We booked a room with bunk beds as we had two kids with us and when we walked into our room it had no bunk beds just a pull out sofa. After finally reaching the manager of the hotel he quickly corrected the problem however we had to then wait another hour and a half for the second room so we hung out by the pool until we got the second text. It was worth the wait the room was beautiful with a full kitchen with dishes glasses silverware and full size appliances separate bedroom living room bunk beds bath and a half and balcony with an amazing view. In all it was a wonderful experience we will never forget.