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“We had a wonderful experience!” 4 of 5 stars
Review of Phoenix All Suites Hotel West

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Phoenix All Suites Hotel West
533 W. Beach Blvd., Gulf Shores, AL 36542   |  
Hotel amenities
Ranked #4 of 23 hotels in Gulf Shores
Branson, Missouri
1 review
3 helpful votes 3 helpful votes
“We had a wonderful experience!”
4 of 5 stars Reviewed January 31, 2013

This was our first time to stay in Gulf Shores, and the Phoenix Suites was recommended by a relative who is a Realtor in the area.

The room (#204) was, in one word, outstanding. I will admit to being a little leery, due to a review that gave high marks to a hotel we had the misfortune of staying at in the past (in retrospect, I think the review was a "shill" review, in order to get new customers), but I can say with all honesty that I would recommend this place highly.

We stayed here in January 2013, and since Gulf Shores is a "seasonal" area, traffic was light and the hotel was not fully occupied. For us, this was exactly what we wanted - a nice, clean, and quiet place to stay. We are in our sixties and enjoy peace and quiet, so if you are younger and want a lot of action, you might want to look for other places. I would probably avoid staying anywhere on the beach during spring break, but that's just me, of course.

The one and only thing we weren't totally happy with was the very firm king-size bed mattress. Some people just love those things, but it bothered us so much that I went to Wal-Mart and bought a foam mattress topper, which made it much more comfortable. That's the only thing we could find that disappointed us......everything else was great, including the friendly customer service employees.

If you are looking for a VERY nice, VERY clean and enjoyable place to stay, trust me when I tell you that the Phoenix Suites West should be considered.

To sum it up, we'll be returning next January, and I'm considering renting this room for the entire month.

Room Tip: If you don't like a hard bed mattress, be sure to take a foam mattress topper with you - it will...
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  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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90 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • Any
English first
New Orleans, Louisiana
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed September 11, 2012

This was our second time at this location for the Alabama Coastal Tri and we knew right away why we chose to return. The staff was very friendly, the room was very well-kept and large, and the facility and location are so convenient. Easy walk to the Hangout on the beach makes it close enough, but not too close that the beach is packed. Would definitely return again.

Room Tip: They're all good because they all have beach-view balconies.
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  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edmond, Oklahoma, United States
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed August 26, 2012

Meyer Vacation Rental took the money but won't do a refund with Hurricane Isaac projected to be a Category 2 at landfall on Tuesday. Meyer is not interested at all in anyone's safety, only their money.

Stayed August 2012, traveled with family
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sedalia, Missouri
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed August 24, 2012

By going after the fall rates set in, in early August we got a great rate on our room. This was our second stay at the All Suites West, and we loved it both times. Being right on the beach, with a pool, you can't beat the location especially for the price. The pool was nice, but could have been a little cleaner or better maintained. The elevators are a little slow, but nothing we couldn't deal with. We enjoyed our stay so much, and would go back again. Our kids (10 & 6) loved the bunk beds, and we all enjoyed the balcony (which every room has, along with an ocean view!)

  • Stayed August 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chattanooga, Tennessee
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 22, 2012

My family and I had the most customer service friendly experience at the Phoenix All-Suites West 2 wks ago. The accommodations were very clean, the staff was so very friendly (especially the pool/maintenance man who was AWESOME). I don't think he ever has a day off; he was at the pool every morning preparing it and getting it ready for the day. Other than the EXCEPTIONALLY slow elevators, our stay was so serene. Directly on the beach and in full access of shops and dining, I would definitely recommend this hotel and definitely would stay again. Thanks guys sooooooo very much for making our little vacation a wonderfully amazing stay.

Room Tip: Corner suites are the best...
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  • Stayed August 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Covington, Louisiana
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed August 20, 2012

Great location - remember the bunk beds are for children not adults! Right next to the Hangout & Pink Pony. These condos would be perfect for Hangout Fest. i also used my AAA discount to save a lot of $$ - the elevators are slow as well!

Room Tip: low floor meant getting to the beach even quicker
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  • Stayed August 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
elkmont
Senior Contributor
27 reviews 27 reviews
Reviews in 10 cities Reviews in 10 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed July 28, 2012

We took a family vacation with three children and mates, 3 grandchildren to this condo and loved our rooms. #405 and 406 opened to each other and was so nice and colorful, decorated perfect. We enjoyed being able to be with each other all the time or we could go off in privacy if we needed to. The pool is awesome, indoor pool and hot tub. The pool was so large (with waterfall in center) that it never seemed crowded. We would go back and rent these rooms. They had a guard that kept a watch on all the people throwing things in the pool and was good to keep them in line.

  • Stayed June 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Phoenix All Suites Hotel West

Address: 533 W. Beach Blvd., Gulf Shores, AL 36542
Location: United States > Alabama > Gulf Shores
Amenities:
Beach Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#2 On the Beach Hotel in Gulf Shores
Official Description (provided by the hotel):
Located in beautiful downtown Gulf Shores, just 1/2 mile West of Hwy 59. This all suites property is walking distance to great restaurants and shopping. ... more   less 
Also Known As:
Phoenix Hotel Gulf Shores
Phoenix Hotel West

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