I hadn't planned on staying at this hotel and had reservations elsewhere, but due to overbooking I was sent here. This stay was pretty good. The bed was comfy, and there were no major issues with the room. The staff at the desk and the housekeepers were all quite nice. I would stay here again.

Stayed during spring break. When checking in, desk sent some guests to Comfort Inn. Stayed on second floor. Dog barked for two hours in the evening. Happen to ride elevater with guest who had dog. Told us dog was 14 years old and expexted us to understand. All I know is that animals that old don't bother going outside to do their job. Five inch hole in top bed cover. Might have been chewed by animal. Guests are asked to put all dirty towels in hall. Two bath towels, two wash clothes and one hand towel per room. Milk in small cartons on ice. You can find more behind bar. Most mornings someone needed to find some. No cream for coffee or I could not find any. Waffel mix was only avaiable on our last day. No waffel machine. Constant leak in shower. Don't bother writting company about conditions. They don't respond.

This was the absolute worst hotel I have stayed in!!! The beds had stains on them! There was hair in the tubs and on the shower walls!!! And to top that all off........The water was cold!!!! I wouldn't recommend this site to my worst enemy!

I was in Gulf Shores for a one-day conference, so I thought I could manage one night here despite the bad reviews. This was an unfortunate oversight on my part.

1. No driveway - you literally have to drive over the sand and rocks to get in the parking lot.

2. RUDE service - I asked for dinner recommendations and was told "I'm not from around here." I asked for directions and was told "Don't even go there, 'cause I ain't from here."

3. Not so clean - I had to wash the coffee grounds from the previous occupant out of the coffeepot. The room had not been vaccuumed, either.

4. Noise - Pretty bad. Thin walls + lots of kids = loud night.

5. Wake-up call for 5 AM never arrived, and the back-up alarm that was available never went off, either.

6. Breakfast - I called down at 5:30 to ask what time breakfast started, and was told 6 AM. At 6, I arrived to a dark room with no breakfast. The desk agent leaned her head in from outside where she was on the phone, asking "you ready?" I asked if she had coffee, to which she replied she had decaf from the night before. I told her that would not work. She gave no apologies and said "Gimme fifteen minutes." At 6:15 I came back to coffee and still no breakfast. There was cereal and milk, with no spoons or bowls, as well as green bread with no plates, knives, or accompaniments.

7. Check-out - I was not asked if everything was OK or if I slept well. Instead, I got "Oooo, my stomach hurt."

Next time, I will book much further in advance to avoid this situation. I drove to a different beach town the next night and stayed at a Hampton Inn - spectacular compared to La Quinta!