We called the hotel directly and told them we needed 2 rooms with 2 queen beds. When we got there we got 2 King beds with a pull out sofa, so I asked for a roll away bed as my teenage son just had surgery and I wasn't putting him in a fold out couch with another 230 pound teenager. The desk clerk said he would have it for me when I brought my luggage in. When I came back in I took the rollaway bed upstairs and got yelled at by another man that the front desk clerk told he could also have the rollaway bed, (this man checked in after me) and then he chased my husband down the elevators telling him that was his bed. The clerk should have told him it was not and I should have not been in that situation. The rooms were average and once the pull out couch was out, you couldn't get through to the bathroom. There were people that checked in after me that booked and there were no rooms for them. Hotel staff overbooked this hotel for the night and it wouldn't have been pretty after driving 13 hours if I didn't have a room.
- Also Known As:
- Comfort Suites Fultondale Hotel Fultondale
- Comfort Suites Fultondale Hotel
- Fultondale Comfort Suites
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