We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Would never stay here again” 1 of 5 stars
Review of Econo Lodge Inn & Suites

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Save Saved
You added Econo Lodge Inn & Suites to your Saves list
Econo Lodge Inn & Suites
2.5 of 5 Hotel   |   2682 South McKenzie Street, Foley, AL 36535   |  
Hotel website
  |  
Hotel deals
  |  
  |  
Hotel amenities
Special Offer
Choice Privileges Points
Ranked #2 of 10 Hotels in Foley
Killen, Alabama
Top Contributor
61 reviews 61 reviews
23 hotel reviews
Reviews in 38 cities Reviews in 38 cities
15 helpful votes 15 helpful votes
“Would never stay here again”
1 of 5 stars Reviewed May 3, 2014

Horrible experience. We had two rooms and both of the showers were so dirty that no one would dare take a shower. Our air conditioner rattled like it was going to come apart and the overall hotel was dirty. We had booked for two nights but cancelled the second night. We had no problem getting the refund but the manager didn't seem all that surprised that we didn't want to stay there another night. Terrible.

  • Stayed April 2014, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dennis L, General Manager at Econo Lodge Inn & Suites, responded to this review, May 5, 2014
Dear Brian,

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

Sincerely,

Dennis Linner
GM
Econo Lodge Inn & Suites
251-943-9100
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

61 reviews from our community

Traveler rating
    26
    18
    10
    3
    4
See reviews for
20
14
1
3
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • Any
English first
1 review
4 of 5 stars Reviewed March 16, 2014 via mobile

We stayed three nights and were pleased with the service, breakfast, and kindness. We dealt mostly with the manager, Dennis, and our housekeeper, Ruth, both of whom were very pleasant and accommodating.

  • Stayed March 2014
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dennis L, General Manager at Econo Lodge Inn & Suites, responded to this review, May 20, 2014
It was my pleasure to make your stay here as pleasant as possible. Your review is greatly appreciated and I'll be sure to let Mrs. Ruth know of your appreciation on the job she did for you. please come back and stay with us again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Abita Springs, Louisiana
Top Contributor
64 reviews 64 reviews
21 hotel reviews
Reviews in 33 cities Reviews in 33 cities
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed November 22, 2013

Stayed for two nights on 11/10/13 & 11/12/13. Hotel was very clean and grounds well maintained. Room with two queen beds, very clean, even with extra pillows. Room came equipped with microwave, refrigerator, and coffee brewer. Front staff was very courteous and friendly and check in was a breeze. Continental breakfast was pretty good with waffles, scrambled eggs and sausage links. plus cereals, fruit, and yogart. Also had several kinds of pastries. Breakfast area very clean and attendant very friendly. Stay was very comforting and hotel was right across from shopping mall, attractions, and numerous resturaunts, including Lambert's, "Home of the throwed roll." Short drive to beach. Would stay here again on next visit to Gulf Shores area. Price per night was also very reasonable. Much cheaper than in staying in Gulf Shores itself.

  • Stayed November 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dennis L, General Manager at Econo Lodge Inn & Suites, responded to this review, May 20, 2014
We greatly appreciate your review! I'm excited to tell my staff about the awesome job they did to make your stay here as pleasant as possible. It was our pleasure to assist you as best as we can and we look forward to your stay with us again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oregon, USA
Senior Contributor
43 reviews 43 reviews
34 hotel reviews
Reviews in 37 cities Reviews in 37 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed November 1, 2013

We stop to make a reservation but ended up being able to check right in. Dropped off our luggage then drove south to Gulf Shores. We'd researched motels ahead of time and like many others, discovered that rates in Foley were quite a bit lower. Staying in Foley worked out just fine. Close enough to get to the beach easily, across from a huge outlet mall and plenty of choice for meals. We were pleased with our stay.

  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dennis L, General Manager at Econo Lodge Inn & Suites, responded to this review, May 21, 2014
I would like to take this time to apologize for the late response, for we have had a change of management. I would like to say thank you for choosing to stay with us during your trip to the Foley/ Gulf Shores area. We are glad that you had a great experience while staying at the hotel, and hope that we will have the pleasure of having you stay with us again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Franklin, Tennessee
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 25, 2013 via mobile

We stayed here for the night before heading to orange beach and the rooms were much, much better than expected.It dedefinitely appeared they did some renovations recently and it was a fantastic room. The rooms were nice and spacious and the television was huge. You really can't get better value for a room for what we paid given how much other hotels were charging. We will be back.

  • Stayed October 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Madison, Alabama
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed September 27, 2013

Family of 4 stayed one night. Got in at 11PM with no reservations on a weeknight. No trouble getting a room. Room was clean and ready with AC on and cool. Friendly front desk, area seemed safe. Didnt use pool but it looked nice. No frills, but would stay again.

  • Stayed September 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta, Georgia
Senior Contributor
38 reviews 38 reviews
16 hotel reviews
Reviews in 26 cities Reviews in 26 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed September 6, 2013

After leaving Travelodge within less than an hour of checking in due to no AC, no helpful staff, bed bugs, dirty microwave, no working phone and clock, etc, we were ready to relax. Blonde girl at the front was super nice booking me over the phone and so sweet and accommodating in person. Our AC was the first thing we noticed when we got to the room, it actually worked! Beds were big, nice, and comfy. Granite countertops, microwave, fridge, new carpet, flat screen swivel TV, office desk, and chair with ottoman were nice touches. Pool and hot tub were always clean. Courtyard was beautiful. Guest laundry worked great. Breakfast was incomparable: biscuits, gravy, scrambled eggs, boiled eggs, sausages, yogurt, fruit, cereal, juices, and waffles were out of this world, and it was complimentary of course. Staff was always friendly and helpful. Business center was very nice and fast. Gym was great. I even signed up for Choice Privileges, although we frequent another brand quite often. Free wifi worked great. We had a room right by the pool. Nail salon and Waffle House next door were nice. Tanger is directly across the street. $25 one time pet fee was a nice treat. That rate is unheard of. We got our room, with military discount, for about $64 per night and it was so worth it. We normally stay at a beachfront condo, but we will definitely be staying here again. 10 minute drive from the beach.

Room Tip: Poolside room on 1st floor isn't loud. Right by ice machines, vending, and gym.
See more room tips
  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Econo Lodge Inn & Suites? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Econo Lodge Inn & Suites

Address: 2682 South McKenzie Street, Foley, AL 36535
Phone Number:
Location: United States > Alabama > Foley
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 10 Hotels in Foley
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Econo Lodge Inn & Suites 2.5*
Number of rooms: 83
Official Description (provided by the hotel):
We are located directly across from Tanger Outlet Mall and minutes from the sandy beaches of Gulf Shores, Al. Our courtyard includes a pool, kiddie pool and hot tub. All rooms include microwave, frig, coffee maker, hair dryer & iron/ironing board.Free continental breakfast served daily. We have 83 rooms which includes 12 one room suites and 3 jacuzzi rooms. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Booking.com, Orbitz, Expedia, Priceline, Choice Hotels, Hotels.com, Venere, Odigeo and Tingo so you can book your Econo Lodge Inn & Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Econo Lodge Inn & Suites, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.