We called because of some of the reviews before. The man "Sanket" said oh no things were very nice the place had been totally remodeled. I told him I wanted to make a reservation and he said I had to make it online. I told him that I did not want to be stuck with the charge for not showing if we got there and it was not suitable. He said no we would not be. We would not be charged if we did not like the hotel or the room. We arrived at 1:00 on Sunday the 14th to a man by the name of Mike. He was rude!! He was insistent that the room was fine. It was not. It was dark, smelled bad and was apparent that it was not going to be a good place for us for 7 nights. We asked him to credit us and he said we would have to talk to the manager. Then he gave us his card and it says he is the manager. I questioned him and he said that "Sanket" is the manager. We have challenged the charge on our credit card. We will not pay it. They charged one night to us. Not going to happen. So be aware. The pictures they have taken are not representative of what they have to offer. It is nothing of the sort. The room that they have on the website was nothing like what they offered us.
- Reservation Options:
- TripAdvisor is proud to partner with Travelocity so you can book your Budget Inn Florence reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.