I stayed in Florence during a trip up the Natchez Trace Pkwy. This hotel looked to be one of the closest and best rated in the area. I have to say in many terms....this was a good place to stay. However, in terms of price paid one should really expect better in a few areas. One of those being the front desk. Although there were THREE people behind the front desk, I could see hesitation when it came to the initial greeting/check in. In fact inferior to most places I've stayed. Also crazy was the shouting back and fourth between front desk clerk and manager(?). I'm like, WHAT? The front clerk that DID wait on me was neither friendly nor informative. That's certainly no winning combination.
My room, as was most of the hotel, was very clean and well appointed. No issues whatsoever with the room/bed/bathroom, all very nice. The elevator however creaked and was slow. Also a distraction of having to use your ROOM KEY to access the room to the ice/drink machines! I was on the 4th floor mind you and had all ready used my key to get into the hotel! Come on Hampton...
Breakfast...Actually very GOOD! Lots of choices for a continental-type breakfast. I enjoyed it and appreciate it!
With a little attention to the front desk area...this could easily be a 4-star stay.
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- Also Known As:
- Hampton Inn & Suites Florence-Downtown Hotel Florence
- Hampton Inn And Suites Florence-Downtown