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“Pleasant Staff, But Seems Poorly Maintained” 2 of 5 stars
Review of BEST WESTERN PLUS Circle Inn

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BEST WESTERN PLUS Circle Inn
2.5 of 5 Hotel   |   715 Boll Weevil Circle, Enterprise, AL 36330   |  
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1,000 bonus reward points
Ranked #1 of 8 Hotels in Enterprise
Certificate of Excellence
Clearwater, Florida
Level Contributor
50 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
“Pleasant Staff, But Seems Poorly Maintained”
2 of 5 stars Reviewed May 13, 2014

We spent a few nights at this hotel for a military function at nearby Fort Rucker. The location was convenient and the lobby was clean and attractive. We had hoped to use the swimming pool and self-laundry while we were here, but the swimming pool was completely green with algae (steps were slippery going into the water) and the washer on-site was broken and out of service. Our room and bathroom was clean. The pillows in our room were firm, the carpet was clean but stained, and sheets were thin and worn. The door on our closet was broken, as was the door on our dresser. The room has a window air unit that worked well and internet service that is free (although it is unsecured -- no password). Parking is free and the cable tv had many choices and worked well. Breakfast was complimentary and consisted of juice, coffee, cereal, muffins, bagels, and a Jimmie Dean breakfast muffin you heat yourself in the microwave. I had stayed here before within the past 12 months and I had not encountered any issues then (I hadn't sought to swim or do laundry then so I don't know the condition of the pool or self-service laundry then). Perhaps our recent experience may not be indicative of the overall experiences of others. However, I will not book a room here again because the condition of the pool was so poor that it made me uncomfortable with everything else. I did speak to the person at the front desk who was pleasant but unaware of the pool's condition; he indicated that these issues would be addressed in the near future. Meanwhile, I believe the pool should have been temporarily closed for health and safety reasons and it was not to the best of my knowledge.

Room Tip: Avoid booking here if swimming in the pool is a priority as it may not be well-maintained.
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  • Stayed May 2014, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BW36330, Front Office Manager at BEST WESTERN PLUS Circle Inn, responded to this review, July 10, 2014
We apologize for any inconvenience and hope that you would stay with us again so that we can provide you with a better experience. Also, we appreciate your feedback, as we are always looking to improve
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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96 reviews from our community

Traveler rating
    61
    25
    6
    3
    1
See reviews for
41
9
7
30
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 11, 2014

Rooms clean, beds comfortable. Outdoor pool was clean. Exercise room has dumbbells available for upper body. Walk to shopping center possible for chain restaurants and walking exercise. Breakfast was ample with clean area. Parking was ample.

  • Stayed April 2014, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BW36330, Front Office Manager at BEST WESTERN PLUS Circle Inn, responded to this review, July 10, 2014
Thank you for your kind review. If there is anything that we can do to improve, don’t hesitate to let us know.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mobile, United States
1 review
5 of 5 stars Reviewed May 2, 2014

The hotel was immaculate, the staff was very helpful, and the location was convenient. Overall the hotel provided exactly what I was looking for (all of the above plus a great breakfast, high speed internet, and late check out) at what I believe to be a decent price. I will definitely use this hotel again and recommend it to those visiting the area.

  • Stayed April 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BW36330, Front Office Manager at BEST WESTERN PLUS Circle Inn, responded to this review, July 10, 2014
Awesome! Thank you so much for staying with us. We look forward to you staying with us again, and we hope that your next visit is just as enjoyable.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Huntsville, United States
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed April 29, 2014

Great hotel in the area, stayed there a few times, staff always very nice. Would stay there again when I am in the area. Breakfast could have been a little more plentiful but other than that, I was very impressed.

  • Stayed April 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BW36330, Front Office Manager at BEST WESTERN PLUS Circle Inn, responded to this review, July 10, 2014
Thank you for continually visiting us here at Best Western. We are working on improving our breakfast. If there are any specific items that you would like to see added, please let us know.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Enterprise, Alabama
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed April 16, 2014

Well up to par. From rooms to service the BestWestern in enterprise is my routine stop traveling to the east coast.

Its a reasonable price and a clean, comfortable sleep. What more can you really ask for?

  • Stayed March 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BW36330, Front Office Manager at BEST WESTERN PLUS Circle Inn, responded to this review, July 10, 2014
We’re glad that we meet all of your expectations. Thank you for your kind review. We hope that you will continue to stay with us here at Circle Inn.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Surprise, Arizona
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed April 7, 2014 via mobile

We stayed at this hotel for 5 nights when we were in town for my husband's graduation. Clean and spacious rooms. Very close to the base and to great restaurants. Owner and staff were very friendly too!

  • Stayed March 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BW36330, Manager at BEST WESTERN PLUS Circle Inn, responded to this review, April 9, 2014
Thank you for choosing Best Western...Stay with people who care ...Thank You for your kind words and hope you come back and visits us again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reading, Massachusetts
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed March 29, 2014

I stayed here for 3 nights while visiting my grandchildren and was very pleased. The front desk people and manager were very helpful. Room was spotless and breakfast was adequate.
One night the kids wanted pizza and the manager went out of his way to give us paper plates , napkins and cups.
Hotel is very close to everything and plenty of parking .
I will definitely chose this hotel the next time I am in Enterprise!

Stayed March 2014
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Prices are for 1 room, 2 adults
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Additional Information about BEST WESTERN PLUS Circle Inn

Address: 715 Boll Weevil Circle, Enterprise, AL 36330
Phone Number:
Location: United States > Alabama > Enterprise
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 8 Hotels in Enterprise
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN PLUS Circle Inn 2.5*
Number of rooms: 50
Official Description (provided by the hotel):
Each room is complete with microwave, refrigerator, 32-inch LCD/DVD combo high-definition television, free local/long distance phone calls, easy access dataport in each room and free high-speed wireless Internet access. Our rooms also include coffee maker, iron and ironing board. ... more   less 
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