I booked two rooms through Hotwire and called after the reservation to make sure I received non-smoking rooms. I spoke with the manager Sunny Patel and he said he would make sure we received non-smoking rooms. When we checked in we were placed in smoking rooms and the smell was awful. When we asked to be moved to other rooms they said that there were none available. There seemed to be alot of vacant rooms at the hotel that evening, so I asked the Manager Sunny Patel why he told me there were no vacant rooms. His response was that there were no vacant rooms under the Hotwire rate and that he would have had to charge us more to move us to other rooms.
- Also Known As:
- Howard Johnson Dothan
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