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“Wonderful. Wouldn't change a thing.” 5 of 5 stars
Review of Holiday Inn Express Hotel & Suites - Daphne-Spanish Fort

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Holiday Inn Express Hotel & Suites - Daphne-Spanish Fort
2.5 of 5 Hotel   |   29725 Woodrow Lane, Daphne, AL 36526   |  
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Ranked #6 of 11 Hotels in Daphne
Santa Fe, New Mexico
Senior Contributor
41 reviews 41 reviews
9 hotel reviews
Reviews in 24 cities Reviews in 24 cities
37 helpful votes 37 helpful votes
“Wonderful. Wouldn't change a thing.”
5 of 5 stars Reviewed June 21, 2014

Convenient location off the highway. I was just passing through, but would certainly stay here again when I have more time. The facility is clean, comfortable and reasonably priced. I'm especially glad that unscented cleaning and laundry products are used. The bed and bedding are luxurious, something I didn't expect from a mid-priced hotel. My room, 124, seemed recently redone. Breakfast was better than a lot of other hotels, with fresh fruit and oatmeal as well as eggs, meats, and bakery items.

  • Stayed June 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Steven P, Manager at Holiday Inn Express Hotel & Suites - Daphne-Spanish Fort, responded to this review, July 3, 2014
We appreciate your comments regarding your recent stay with us. We hope to see you again in your future travels.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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79 reviews from our community

Traveler rating
    40
    26
    7
    4
    2
See reviews for
34
14
5
14
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • Any
English first
Clarksville, Arkansas
Senior Contributor
49 reviews 49 reviews
31 hotel reviews
Reviews in 34 cities Reviews in 34 cities
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed June 20, 2014

The hotel is located right off the interstate. There are numerous hotels, restaurants and shops nearby. There is a Sam's Club just across the interstate.

The hotel has an outdoor pool that is very small, but OK for kids to burn off energy. The breakfast area is well stocked and sufficiency large enough for guests. The room was fine for three adults and three kids. The sofa bed was comfortable according to my teen.

  • Stayed June 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Steven P, Manager at Holiday Inn Express Hotel & Suites - Daphne-Spanish Fort, responded to this review, July 3, 2014
We appreciate your comments regarding your recent stay with us. We hope to see you again in your future travels.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Athens, Alabama
Contributor
14 reviews 14 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 18, 2014

My best friend lives in South Alabama so we chose this location as our meeting point She is also my childrens godmother so we made a weekend/beach/shopping/dining trip out of it. I must say the hotel was one of the best we have ever stayed at. The breakfast buffet was quite good. The only problem I could see was there needed to be more seating as some of the guests were having to stand to eat their food. Our room was clean, the staff was friendly and I hope when we go back we can stay here again.

Room Tip: Reservations are a must!
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  • Stayed June 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Steven P, Manager at Holiday Inn Express Hotel & Suites - Daphne-Spanish Fort, responded to this review, June 20, 2014
Thank you for your comments regarding your recent stay. We strive to make each stay a memorable one, and we hope to see you again during your travels.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wimberley, Texas
Top Contributor
88 reviews 88 reviews
17 hotel reviews
Reviews in 38 cities Reviews in 38 cities
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed June 17, 2014

Read some of the previous reviews and was dubious about staying here, but it was the half way point to our destination and I have only had one bad experience with Holiday Inn Express. Everything was set for us. The front desk was very accommodating. The room was spacious and accommodated all 5 of us comfortably. We had been driving 11 hours that day so were very tired and we slept very well. The breakfast the next morning was spot on. Cinnabons were great as usual. Not the best hotel I have stayed at but was very nice. Did the job.

  • Stayed June 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Steven P, Manager at Holiday Inn Express Hotel & Suites - Daphne-Spanish Fort, responded to this review, June 20, 2014
Thank you for your comments regarding your recent stay. We strive to make each stay a memorable one, and we hope to see you again during your travels.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Birmingham, Alabama
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed June 7, 2014

Very disappointed with this hotel. Not to the standard of most express hotels. Housekeeping at this property has set a new low. Toilet did not look cleaned, ripped shower curtain, blood stained towels and the carpet very dirty (didn't looked like it was vacuumed). One saving grace from this hotel was that the front desk staff seemed very friendly.

There is hope for this hotel as it is not very old, not run down, so if they revamp their housekeeping staff I may consider staying there again.

  • Stayed June 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Steven P, Manager at Holiday Inn Express Hotel & Suites - Daphne-Spanish Fort, responded to this review, June 20, 2014
We appreciate you bringing this to our attention, and we apologize for your inconvenience. We will be sure to do better.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Columbus, Ohio
Top Contributor
69 reviews 69 reviews
7 hotel reviews
Reviews in 26 cities Reviews in 26 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed May 26, 2014

***Pay absolutely NO attention to any bad reviews---we have stayed hundreds of nights in hotels and this is truly the BEST HOLIDAY INN EXPRESS in which we have stayed...and let me tell you why.

We stayed here a full week in May and every single person at this location could not have been kinder to us. We had the two queen bed and sofa suite and it was so comfortable---and large for this sort of Holiday Inn. Our favorite lady is Debra at the front desk, and we had fallen in love with Debra by the time we had to go home! She truly cares about the guests here. The breakfast is perfect and offers so much food, with some items changing daily. I believe that the lady who oversees the breakfast is named Connie and she was delightful. This is the most comfortable dining room too---also with a large screen TV and leather sofa and chairs, with any magazine that you could want. I believe that coffee and tea are offered all day as well. Plenty of high chairs for little ones...who are especially welcomed here it seems :)

The gym is functional for a work out, and the pool and umbrellas are just wonderful. We enjoyed swimming, and it is such a peaceful area around the pool.

We truly could NOT find a single thing wrong with this hotel---this is how a hotel should operate!!! We felt safe, comfortable, well-fed and appreciated for our business----we are great fans of Holiday Inn (IG I believe) properties again. Debra and the staff have everything to do with this.

A note about the area--there is a terrific (and so friendly) ROSS STORE across the street from the hotel, and other stores there too. There are several restaurants right in the area, and two really good gas stations within two blocks, a Walgreen's about a quarter mile away, and a beautiful PUBLIX store right across the street. You cannot go wrong with this location. We just fell in love with Alabama and everyone who we met. We had not been to Alabama in over ten years. Also--we noted that this is the CLEANEST STATE that we have ever visited. Love the people :)

  • Stayed May 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Steven P, Manager at Holiday Inn Express Hotel & Suites - Daphne-Spanish Fort, responded to this review, June 20, 2014
Thank you for your comments regarding your recent stay. We strive to make each stay a memorable one, and we hope to see you again during your travels.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Prattville, Alabama
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed May 17, 2014

I checked in to this hotel because it was a name brand near a meeting I was attending. First some slob was standing at the desk. He looked like a convict and he obviously worked there. Then, I was told that both reservations I made didn't exist. Had to get a room at the walk in rate which was way more. Then I got a room right next to the elevator and ice machines. You wouldn't believe the noise all night long. The pool is outside. It's crap and on the same side as the interstate. Noisy. Breakfast was crap. Good thing Cracker Barrelled was nearby.

Room Tip: Don't get a room by the elevators!
See more room tips
  • Stayed May 2014, traveled on business
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Steven P, General Manager at Holiday Inn Express Hotel & Suites - Daphne-Spanish Fort, responded to this review, May 21, 2014
I am sorry that the stay this guest experienced was not as expected. We do honor requests to be away from the elevator or ice machine. I was never advised by this guest that they experienced any problems, and I am very pro-active in responding to guests needs.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Hotel & Suites - Daphne-Spanish Fort

Address: 29725 Woodrow Lane, Daphne, AL 36526
Phone Number:
Location: United States > Alabama > Daphne
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 11 Hotels in Daphne
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites - Daphne-Spanish Fort 2.5*
Number of rooms: 83
Official Description (provided by the hotel):
Welcome to the Holiday Inn Express Hotel & Suites Daphne, located just minutes from Mobile, AL and a short drive to Pensacola, FL. Travelers appreciate how our location makes Stay Smart a Daphne hotel reality. We are located on I-10, the main interstate connecting the East Coast & West Coast, at exit 38. Shopping is at it s finest just across the street at the newest regional mall, the Eastern Shore Center. Featured stores include Sharper Image, Pottery Barn, Dillard s and Williams Sonoma, as well as many choices for casual and upscale dining. Play golf between business appointments at Timber Creek, a 27 hole public course, adjacent to the hotel.Relieve stress by exercising in our fitness center, or swim and relax at our outdoor pool. If you require Group Meeting facilities we can accommodate up to 75 people. High Speed Internet Access is available in our lobby, business center, and all guest rooms. Start the morning off right with our complimentary Express Start breakfast.Businesses near hotel: Mercy Medical, Symphony Health Services and coming soon the Daphne Commerce & Technology Center.Attractions near hotel: Battleship USS Alabama, Mobile River Delta Excursions, United States Sports Academy and Timber Creek Golf Course. For business or pleasure Stay Smart at the Holiday Inn Hotel & Suites, Daphne, Alabama. ... more   less 
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Also Known As:
Holiday Inn Express Hotel And Suites - Daphne-Malbis
Holiday Inn Daphne
Daphne Holiday Inn

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