I stayed at this propery in late December on my way to New Orleans. The hotel is nearing completion of a renovation project. Therefore, the lobby is a little in disarray and the breakfast area is temporary. I don't really care about any of that, but noted it. From the looks of things, the renovations will be completed very soon.
The room was normal Hampton quality - clean and comfortable. The room was large too, for what it is worth.
The big deal is the customer service. Very friendly at check-in. It hours after I checked out that they really shined. When I arrived in New Orleans, I realized I had left something at the Hampton in Cullman. I immediately called the hotel. They had already cleaned my room and did not have what I was looking for in their normal lost-found area. I had lost a piece of paper (I know, but I needed it). They took my number and said they would look again. They called back and told me they had gone through the garbage and found what I was looking for - WOW! That is above and beyond the call of duty.
I will stay here again, if ever needing a room in north Alabama. Many thanks to the staff there.
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- Also Known As:
- Hampton Inn Cullman Hotel Cullman
- Cullman Hampton Inn