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“Great Check-in and service” 5 of 5 stars
Review of BEST WESTERN Fairwinds Inn

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BEST WESTERN Fairwinds Inn
2.5 of 5 Hotel   |   1917 Commerce Avenue, Northwest, Cullman, AL 35055   |  
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Special Offer
Stay 2X get $50 gift card
Ranked #4 of 9 Hotels in Cullman
Certificate of Excellence 2014
Indianapolis, Indiana
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
“Great Check-in and service”
5 of 5 stars Reviewed May 17, 2012

Our check-in at the Best Western Fairwinds hotel in Cullman, AL, was by far the best check-in we've ever had. Rachel Warren, the front desk manager, was pleasant, courteous, and efficient in the check-in process. We were tired from traveling all day and when we checked in, she had everything ready for us and even gave us a complimentary snack and bottled water to help unwind in our room. The room was clean and the rest of the staff was friendly and helpful. We will return to this hotel when we are in the area again and will recommend it to friends and colleagues.

Room Tip: Ask for a room on the ground level floor. You can pull your vehicle up to the sidewalk and shuffle...
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  • Stayed May 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rachel W, Front Office Manager at BEST WESTERN Fairwinds Inn, responded to this review, May 20, 2012
Hello Michael,

WOW is all I can say! To say you had the best check-in you have ever had here at our hotel is the ultimate compliment. I am glad after a long day of traveling you were able to unwind and relax. Thank you so much for the compliments and the review. We look forward to seeing you the next time you are in Cullman.

Thank you,
Rachel Warren
Front Desk Manager
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136 reviews from our community

Traveler rating
    51
    47
    20
    17
    1
See reviews for
49
35
11
22
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • Any
English first
Mohawk, Michigan
1 review
5 of 5 stars Reviewed May 2, 2012

Excelent stay,the room was very clean and the staff was very helpful an overall great experience.

  • Stayed April 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rachel W, Front Office Manager at BEST WESTERN Fairwinds Inn, responded to this review, May 7, 2012
Hello James,

I am so happy you found our hotel to be very clean, and our staff to be helpful. Everyday we
try to improve on our service so we can better satisfy our guest. Thank you for taking your time and letting us know how we are doing. We hope to see you stop in on your trip back to Florida.

Thank you,
Rachel Warren
Front Desk Manager
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Jasper, Georgia, United States
Senior Contributor
37 reviews 37 reviews
11 hotel reviews
Reviews in 16 cities Reviews in 16 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed April 25, 2012

Our son and the rest of his baseball team and their parents stayed here for a local tournament and the staff here was very accomodating. The rooms were clean and we appreciated the nice flat screen tv and the complimentary breakfast. The front desk manager called the night before to see how many of the boys were eating breakfast to be sure the food wouldn't run out. There was plenty but I would have liked to see more fresh fruit available. I would definately stay here again if we play in Cullman in the future.

Room Tip: This hotel is popular with ball teams so try to stay away from the stairwells
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  • Stayed April 2012, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rachel W, Front Office Manager at BEST WESTERN Fairwinds Inn, responded to this review, April 26, 2012
Hello Val,

We are so happy that your team decided to stay with us and had a pleasant stay! We always try to take very good care of our guests when they are here by showing good old fashion southern hospitality. Thank you for giving us such a wonderful review, and glad to see you enjoyed our new 37 inch flat screen TVs. We will be sure to have more fresh fruit available. We will be looking forward to seeing you next year.

Thank you,
Rachel Warren
Front Desk Manager
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Oxford, Michigan
Senior Contributor
29 reviews 29 reviews
15 hotel reviews
Reviews in 22 cities Reviews in 22 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed April 8, 2012

This hotel is a good choice for an overnight stop. There is some renovations going on so it is just getting nicer. The room was comfortable but there were a few cobwebs so a good thorough cleaning could be done. The staff was super friendly.

  • Stayed April 2012
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rachel W, Front Office Manager at BEST WESTERN Fairwinds Inn, responded to this review, April 29, 2012
Hi Soniebug,

Thanks for your review and your compliment on our staff. I am glad you enjoyed your stay here. Shortly after seeing your review we did a deep spring cleaning! As we all know Rome wasn't built in a day so we are still doing upgrades and updates to the property in the rooms and in the lobby/ dining area. We hope that these changes will make our guests happy and excited to come see what we have done. We hope to see you again soon.

Thank you,
Rachel Warren
Front Desk Manager
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Memphis, Tennessee
Top Contributor
65 reviews 65 reviews
25 hotel reviews
Reviews in 32 cities Reviews in 32 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed February 6, 2012

One night stay with dog. Desk clerk was MOST pleasant and helpful and was back in the morning for the breakfast shift.

Outside room entrance (vs hallways), but that was useful with the dog on this trip. I could park right at the room door.

There are very nice sidewalks for pet walking in this area! I could walk the equivalent of a couple of blocks right from the hotel and not have to cross busy roads.

The hotel itself was good. Not the newest of places, but my king room had a nice couch and was good-sized. The bathroom was ok, if basic, circa maybe 1970's..., with sink in the outer area. I felt the room was pretty clean and could maybe use some updating, but was very servicable for my one-night stayover. I would most likely stay there again if traveling with my puppy.

  • Stayed January 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Louisville
Top Contributor
86 reviews 86 reviews
18 hotel reviews
Reviews in 24 cities Reviews in 24 cities
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed October 31, 2011

As a Best Western Rewards member, I probably end up with better rooms. Having said that, I think all the rooms in this facility are probably the same - clean, roomy, and comfortable. You're not talking about the Taj Mahal here, but this Best Western is among the best.

Be careful - It can be easily missed when getting off the interstate (it's directly behind the McDonald's). Numerous restaurants within walking distance (including Ruby Tuesday's which we highly recommend!!).

Room Tip: Had a handicap accessible room on the first floor - wonderful amount of space.
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  • Stayed October 2011, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta, Georgia, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 8, 2011

I found the desk clerk to be very nice and the room to be very clean. The truck parking right in front of the hotel was very nice and room for plenty of trucks.

  • Stayed October 2011, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
haresh607, Front Office Manager at BEST WESTERN Fairwinds Inn, responded to this review, October 31, 2011
Hello Don,

I am so glad that you felt right at home when you stayed with us, that is our goal! Thank you for your compliment on our front desk staff as well. I would also like to let you know that we are finished with the renovations that were going on when you were here. I hope that you come back and see us for the finished product.

Thank you,

Rachel Warren
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Fairwinds Inn

Address: 1917 Commerce Avenue, Northwest, Cullman, AL 35055
Phone Number:
Location: United States > Alabama > Cullman
Amenities:
Business Center with Internet Access Free Breakfast Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 9 Hotels in Cullman
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Fairwinds Inn 2.5*
Number of rooms: 50
Reservation Options:
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Also Known As:
Best Western Cullman
Cullman Best Western

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