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“Something different in a central location” 4 of 5 stars
Review of Floatel Hotel

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Floatel Hotel
3.5 of 5 Hotel   |   9/10 Strand Road Kolkata Jetty | Opposite State Bank of India HQ, Kolkata (Calcutta) 700001, India   |  
Hotel amenities
Ranked #44 of 189 hotels in Kolkata (Calcutta)
Oxford
Contributor
18 reviews 18 reviews
15 hotel reviews
Reviews in 12 cities Reviews in 12 cities
12 helpful votes 12 helpful votes
“Something different in a central location”
4 of 5 stars Reviewed November 9, 2009

Billed as eco-friendly this hotel floats on the Hooghly river between the two main bridges. Some of the eco-friendly characteristics are a little dubious but the staff are friendly and provide excellent service. The room was basic but comfortable and clean. Always go for the river view though mind out for passing passenger boats! The hotel is about 5 minutes walk from BBD Bagh and 20 minutes from Chowringhee. This suited us as we preferred be away from the hustle and bustle of the tourist area but still in easy reach. If you prefer to have everything on your doorstep perhaps this isn't for you. We enjoyed our stay at the The Floatel, especially as we were there over Diwali and got to experience the fireworks going off on the other side of the river. An impressive sight.

  • Stayed October 2009, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Floatel An E, General Manager at Floatel Hotel, responded to this review, July 11, 2013
Dear Sir,

Warm Greetings from Floatel, Kolkata !!!

At the onset, we would like to thank you for your comments at the TripAdvisor. It was a pleasure for us to have your stay at Floatel, Kolkata.

We are delighted for your appreciation of our services. Your feedback will surely encourage us to scale greater heights of excellence.

The team and I look forward to the pleasure of welcoming you back to Floatel, Kolkata, in the not too distant future.

Warm Regards,
Kunal Banerjee
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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186 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (73)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Kolkata
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed June 15, 2009

I stayed in Floatel once on May 09 , 2009...wasn't bad...then visited again on June 14,2009 following exactly same web reservation process.. the web reservation from Floatel website doesn't give option to specify no. of occupancy,

This second time , I don't know why, They didn't ask to write my partner's name and after checking in I was called over phone from recption asking me to pay Rs 800 FOR EXTRA PERSON CHARGE WHILE THERE WERE JUST THE TWO OF US IN A DOUBLE OCCUPANCY ROOM!!!

I could NEVER put 1 in no. of guests in web reservation and they didn't do this on my first visit. (I have the identical reservation confirmations for both time)
How could I be charged for an extra person for total two in a double occupancy room. Makes no sense to me. I'm not gonna visit Floatel ever again.

Stayed June 2009, traveled as a couple
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Delhi
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
4 of 5 stars Reviewed June 15, 2009

This hotel is based upon ganges river, a floating hotel.. nice experience. especially the bridge restaurant is too good a place to hang in.

  • Liked — Scenic location
  • Disliked — nothing
  • Stayed June 2009, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Floatel An E, General Manager at Floatel Hotel, responded to this review, July 11, 2013
Dear Mr Prithul,

Warm Greetings from Floatel, Kolkata !!!

At the onset, we would like to thank you for your comments at the TripAdvisor. It was a pleasure for us to have your stay at Floatel, Kolkata.

We are delighted for your appreciation of our services. Your feedback will surely encourage us to scale greater heights of excellence.

The team and I look forward to the pleasure of welcoming you back to Floatel, Kolkata, in the not too distant future.

Warm Regards,
Kunal Banerjee
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 of 5 stars Reviewed June 4, 2009

Good concept. Nice service. Good food. No internet access. Great view from the rooms

  • Liked — Location
  • Disliked — No internet
  • Stayed April 2009, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Floatel An E, General Manager at Floatel Hotel, responded to this review, July 11, 2013
Dear Sir,

Warm Greetings from Floatel, Kolkata !!!

At the onset, we would like to thank you for your comments at the TripAdvisor. It was a pleasure for us to have your stay at Floatel, Kolkata.

We are delighted for your appreciation of our services. Your feedback will surely encourage us to scale greater heights of excellence.

The team and I look forward to the pleasure of welcoming you back to Floatel, Kolkata, in the not too distant future.

Warm Regards,
Kunal Banerjee
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hobart
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed March 2, 2009

Floated is located within the poor area of town. Whilst the Guards keep the poor away, the second you leave you are assulted by the masses.
The Hotel says its 4 stars, but I could bearly rate 1. The rooms are old and everything is rusty and needs repair. The river smell pervades everything (not a good thing) and any noise bounces around the Hotel, which is built of steel.
The hotel boasts 24 hr doctor on call, but when asked at 2am apologises and says I had to go to clinic at 8pm. did not make it and wound up in Hospital later that day.
Food is poor and self serve means 2-3 choices and often cold food.
everyone expects a tip. Airconditioning is central, giving no room control.
I woudl not pay $60US per day, let alone the $140 they want.

  • Stayed February 2009, traveled solo
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Floatel Hotel

Address: 9/10 Strand Road Kolkata Jetty | Opposite State Bank of India HQ, Kolkata (Calcutta) 700001, India
Location: India > West Bengal > Kolkata (Calcutta)
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#13 Spa Hotel in Kolkata (Calcutta)
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Floatel Hotel 3.5*
Official Description (provided by the hotel):
Thank you for choosing Floatel, An Eco-Friendly Hotel during your stay in Kolkata. We are an environment friendly hotel and it is our endeavour to conserve the environment in every way we can. As you have chosen Floatel for your stay, you have also committed yourself to help us save the environment. Together let us ensure a greener earth to ensure a better future. ... more   less 
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Also Known As:
Floatel Hotel India/Kolkata (Calcutta), Asia

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