The first thing to point out is that the Hotel VIP Continental and the Hotel VIP International are separate hotels, albeit on the same street. I have no idea whether they are part of the same hotel chain. We stayed there for 4 nights in December 2012. We didn't pre-book; we just asked at the reception desk whether they had a room available. This was during the India vs England test match - not the best time to look for a hotel room in Calcutta. But we needed to find somewhere and this was just round the corner from Sudder Street.
It is a business hotel for Indians - all chrome and glass in the entrance foyer, going a bit to seed inside. The staircase looked dodgy and an area of the ceiling had fallen through in one of the corridors. We'd asked to see one of the rooms before we made the booking. When we actually checked in, we were struck by the smell of cigarrettes. "All rooms are smoking rooms" was the response. The loo didn't flush and we dragged someone in to look at it, but it wasn't fixed. Fortunately there was a nice big bucket which we could fill from the shower. Otherwise the loo & shower were OK. We'd paid a deposit but they asked for more payment before the end of our stay. When I asked for a reduction in the bill because the loo didn't flush, it was fixed instantly. We had to ask for toilet paper. None arrived so we stole some from their cupboard in the corridor. They took the sheets after the 1st night and it took some haggling before we eventually got replacements. Otherwise the staff were pleasant. Cleanliness was OK. Wifi internet access was very good.
We slept well and weren't disturbed by noise from the busy street. No safe deposit box but they looked after our lap-top OK at the reception desk. We understand that Indians tend to eat in their rooms. We saw no-one else when we had breakfast (mediocre) in the dining room (see photo). Banana, spicy omelet, toast without jam, cake and tea.
It was over-priced but we had little choice.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.