Chosen because of proximity to office. While overall decor was as expected & room was quite comfortable there were two major letdown. First the hot water supply - Despite repeated feedback the hot water suppy was just warm but was never hot. This was probably because there is no exhaust in the bathroom and/ or heating system. Thus could not enjoy a hot refreshing bath. Second the breakfast quality and service - The south Indian breakfast was simply not upto the mark including a freshly made Dosa. This section needs complete overhaul. The staff was not very attentive and were missing specific instructions. Hopefully this new hotel improves on initial problems and really gives service worthy of its star status and lineage.
- Official Description (provided by the hotel):
- Park Plaza boasts 92 well-appointed hotel rooms in Kolkata, comprised of 86 Deluxe Rooms, 3 Executive Rooms (interconnected with Deluxe Rooms), 1 handicap-accessible room and 3 Suites. All rooms feature crisp, modern decor and luxury amenities like complimentary wireless, high-speed Internet access, automated lights, 42" LCD TVs and laptop safe. ... more less
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- Also Known As:
- Park Plaza Kolkata Ballygunge India/Kolkata (Calcutta), Asia