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“Good Hotel” 4 of 5 stars
Review of Peerless Inn

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Peerless Inn
4.0 of 5 Hotel   |   12, J. L. Nehru Road, Kolkata (Calcutta) 700013, India   |  
Hotel amenities
Ranked #32 of 196 Hotels in Kolkata (Calcutta)
Bangalore
Senior Contributor
30 reviews 30 reviews
17 hotel reviews
Reviews in 13 cities Reviews in 13 cities
31 helpful votes 31 helpful votes
“Good Hotel”
4 of 5 stars Reviewed September 28, 2013

It is good hotel. Clean and neat. Nice and responsive staff. Just stayed one night only for getting into train for next early morning. Staff was very cooperative in morning to arrange taxi. It was good experience for me.

  • Stayed August 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMPIK, General Manager at Peerless Inn, responded to this review, October 4, 2013
Dear Valued Guest,

Thank you for your positive comments. We are glad that the team made your stay comfortable. Your encouraging comments will help us do better.

We look forward to welcome you back soon.


Yours sincerely,
Subhomoy De
General Manager

gmpik@sarovarhotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

386 reviews from our community

Traveler rating
    80
    189
    78
    28
    11
See reviews for
54
50
52
206
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (92)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Any
English first
Bengaluru (Bangalore), India
Top Contributor
104 reviews 104 reviews
81 hotel reviews
Reviews in 43 cities Reviews in 43 cities
55 helpful votes 55 helpful votes
3 of 5 stars Reviewed September 26, 2013

Last weekend I had a meeting at Kolkota in the Peerless Inn,It is located in one of the busiest areas of Kolkota.The upcoming Durga pooja added to the already overcrowded city and it took me 2 hours to reach from the airport.
This is one of the earliest hotels of Kolkota,has a old world charm,the staff is warm and helpful.
The suite I was booked into was large with a sitting room and a large bedroom,the bathroom is also spacious.
The meeting rooms are nice with ornate staircases.
The food was good,
The view outside my room was the old charming building housing the LIC office (picture).

  • Stayed September 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMPIK, General Manager at Peerless Inn, responded to this review, October 4, 2013
Dear Valued Guest,

Thank you for your positive comments. We are glad that the team made your stay comfortable. Your encouraging comments will help us do better.

We look forward to welcome you back soon.


Yours sincerely,
Subhomoy De
General Manager

gmpik@sarovarhotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kassel, Germany
Senior Contributor
28 reviews 28 reviews
17 hotel reviews
Reviews in 19 cities Reviews in 19 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed September 25, 2013

We stayed some days in the Peerless Inn. It was clean with good service. The rooms were nice and good value.
The breakfast buffet was rich and tasty. Dinner came with live music and was very tasty, too.

  • Stayed July 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMPIK, General Manager at Peerless Inn, responded to this review, October 4, 2013
Dear Valued Guest,

Thank you for your positive comments. We are glad that the team made your stay comfortable. Your encouraging comments will help us do better.

We look forward to welcome you back soon.


Yours sincerely,
Subhomoy De
General Manager

gmpik@sarovarhotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Johannesburg, South Africa
Senior Contributor
38 reviews 38 reviews
34 hotel reviews
Reviews in 24 cities Reviews in 24 cities
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed September 19, 2013

Stayed here 3 years ago , due to their competitive pricing thought I will give it another go. The breakfast and staff at breakfast id good. The rooms are small but it acceptable , when I was upgraded to a suite it was very nice and spacious with a great view . The cleaning staff is also friendly and helpful, as well as the staff in the pub . It also has a great Bengali restaurant.

But all of the above means nothing because of the rude unhelpful badly trained reception staff! More than that I can’t say!!

  • Stayed August 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMPIK, General Manager at Peerless Inn, responded to this review, October 4, 2013
Dear Valued Guest,

My team and I are delighted that you enjoyed your stay at The Peerless Inn, Kolkata.

Thank you for your valuable feedback. We have taken a note of your comments regarding the Front Office Services will address and rectify the issues highlighted.

We hope to be of service to you again in the future.

Yours sincerely,
Subhomoy De
General Manager
gmpik@sarovarhotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Delhi, India
Contributor
20 reviews 20 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed September 14, 2013

I booked this hotel on their website the night before. Got upgraded to a suite when I arrived. But even though the room was large, it had issues. Electricity connections to the TV, Coffee Maker etc. were through a cheap "extension cord" which was burnt out. Could not charge my phone or laptop. Hot water temperature kept varying, so showering was a challenge. Quality of bathroom supplies was terrible, smelt like cheap strong perfumes. Sound insulation in the room was poor. Even on the 7th floor, road noise was very intrusive.
Restaurant prices were very high. The Oberoi Grand next door, one of the finest luxury hotels in India, was actually cheaper to eat at. And of course, far far better.
Staff at the reception was friendly. But some others were rude and clearly did not belong in the hospitality industry.
Would not stay here again. There are better options available.

Room Tip: Ask to see the room before you check in. Ensure that things work.
See more room tips
  • Stayed September 2013, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMPIK, General Manager at Peerless Inn, responded to this review, September 16, 2013
Dear Valued Guest,

I am personally dismayed to know of the incidents which affected your pleasant stay at The Peerless Inn, Kolkata. We will certainly take necessary corrective measures and we will do our best to delight you, should you give us the opportunity in future.

We look forward to welcoming you back at The Peerless Inn, Kolkata.

Yours sincerely,
Subhomoy De
General Manager
gmpik@sarovarhotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
chennai
Senior Contributor
35 reviews 35 reviews
26 hotel reviews
Reviews in 19 cities Reviews in 19 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed September 14, 2013

We had lunch with my business partner. Ambience was excellent and service of top notch quality.
the staff were quite responsive and went all out to accomodate our wishes.
Crowd also not much and we enjoyed our food very much.

Room Tip: choose a seat adjacent to windows. you will enjoy the grand scenery out with water falls.
See more room tips
  • Stayed July 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMPIK, General Manager at Peerless Inn, responded to this review, September 16, 2013
Dear Valued Guest,

My team and I are delighted that you enjoyed our services at The Peerless Inn, Kolkata.

Thank you for your valuable feedback.

We hope to be of service to you again in the future.

Yours sincerely,
Subhomoy De
General Manager
gmpik@sarovarhotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai
1 review
5 of 5 stars Reviewed September 5, 2013

good location and hospitality. Comfortable rooms. Though furniture were quite seemingly out-class but remember that you are in Kolkata, The city of Joy, and its not a new city also. There is rich culture, old traditions and close societal bonds to see.

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Cleartrip

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMPIK, General Manager at Peerless Inn, responded to this review, September 16, 2013
Dear Valued Guest,

Thank you for posting your review of The Peerless Inn, Kolkata. We are glad that you enjoyed a comfortable stay.

We look forward to serve you again soon.

Yours sincerely,
Subhomoy De
General Manager

gmpik@sarovarhotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Peerless Inn

Address: 12, J. L. Nehru Road, Kolkata (Calcutta) 700013, India
Location: India > West Bengal > Kolkata (Calcutta)
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Shuttle Bus service Suites
Hotel Style:
#14 Business Hotel in Kolkata (Calcutta)
#18 Luxury Hotel in Kolkata (Calcutta)
Price Range (Based on Average Rates): $
Hotel Class:4 star — Peerless Inn 4*
Number of rooms: 123
Reservation Options:
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Also Known As:
Peerless Inn Kolkata
The Peerless Inn
Peerless Inn India/Kolkata (Calcutta), Asia

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