The hospitality on arrival was good. The in-room food service was fantastic and quick. Ms. Trishala, Duty Manager was very helpful to suggest places around.

The room experience was awful. I suggest you check your bathroom as the glass wall and loose bathroom fittings can put your life on risk.

Pride Experience was awsum at Kolkatta, i got an change to meet there GM Mr Keneeth Scott, Gem of a Person, Rooms were very spacious, food was good, Staff was awsum, and the way mr scott has given personal attention was excellent. i have never seen this kind of GM in my entire stays till date, Asset for Pride Group to have this kind of person.
Interior and Ambience was very good, i met my clients over there in the hotel they were also impressed all in all value for money with best facility

Not sure any hotel should allow guests to stay when it's still being build but it was great.

Very spacious rooms, excellent staff. Didn't get to try the food but the restaurant looked good and busy.

Not the perfect location (seems perfectly placed for when New Town is finished being build!)

An easy check-in unfortunately had a receipt added to my bill at Check-Out that belonged to another guest but was sorted quickly (at 4am!)

Would definitely visit again if I needed to be in the New Town area.

This is truly from the bottom of my heart,

I would wish to thank the management and entire staff of Pride Hotel,Kolkata for the "Home sweet home" feeling they impacted in me during the one week stay had at the hotel with special thanks to the room service and dining are staff for the exemplary service offered.In as much as the entertainment section in the rooms was not fully taken care of (especially the TV connectivity using the panel at the reading table),i would rate the hotel overall services as "Exemplary"
Maybe one area you need to improve is on the number of television channels offered since most of them (channels) are India based and not very beneficial to non Indians,and at this point i would wish to suggest that you also include CNN as one of your programs.

With this few remarks,i rest my case

Thank you and keep up the good work.