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All 174 Kolkata (Calcutta) hotels

The Pride Hotel Kolkata: Traveler Reviews

4.0 of 5
BG 12, Action Area- 1B | New Town, Kolkata (Calcutta) 700 156, India
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The Pride Hotel Kolkata
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Most recent review
4 of 5 stars Reviewed November 14, 2012
GlobeTrotter280 London, United Kingdom
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66 reviews from our community

    Trip type
Traveler rating
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    26
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London, United Kingdom
Contributor
14 reviews 14 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
“New Hotel, Friendly Staff”
4 of 5 stars Reviewed November 14, 2012

Everything was great from the property to service & the staff. Everybody was very welcoming. It's away from city centre & not too far from airport. There was a slight glitch on my bill - they tried to charge me more than what was quoted for the hotel car service that we used. I had to be really hard & persuasive in explaining why it was unfair & a rip off for quoting me one price & charging me another. Finally they decided to take off the extra charges from my bill & ended up paying only what was quoted to me! Radhe, the driver who took us around, was really nice & was a personal guide to us.

  • Stayed November 2012
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask GlobeTrotter280 about The Pride Hotel Kolkata
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ThePrideGroup, General Manager at The Pride Hotel Kolkata, responded to this review
November 16, 2012
Dear Guest,

Greetings from the Pride Kolkata!

Thank you for your excellent review. The team is excited looking at your fantastic feedback & I am sure this will motivate them further to deliver high levels of guest satisfaction.

Thank you once again. It will be our distinct privilege to serve you in the future.

Kindest Regards

Kenneth Scott
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai (Bombay), India
1 review
“Experience at The Pride”
3 of 5 stars Reviewed November 7, 2012

The hospitality on arrival was good. The in-room food service was fantastic and quick. Ms. Trishala, Duty Manager was very helpful to suggest places around.

The room experience was awful. I suggest you check your bathroom as the glass wall and loose bathroom fittings can put your life on risk.

Room Tip: Please check your bathroom
See more room tips
  • Stayed October 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask Ravi R about The Pride Hotel Kolkata
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ThePrideGroup, General Manager at The Pride Hotel Kolkata, responded to this review
November 8, 2012
Dear Guest,

Greetings from the Pride Kolkata!

Thank you for your excellent review. The team is excited looking at your fantastic feedback & I am sure this will motivate them further to deliver high levels of guest satisfaction.

We have made a note of your concerns and would make the necessary amends, as applicable.

Thank you once again. It will be our distinct privilege to serve you in the future.

Kindest Regards

Kenneth Scott
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Navi Mumbai, India
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
“One of the Best Hotels i have been, Best GM”
5 of 5 stars Reviewed November 5, 2012

Pride Experience was awsum at Kolkatta, i got an change to meet there GM Mr Keneeth Scott, Gem of a Person, Rooms were very spacious, food was good, Staff was awsum, and the way mr scott has given personal attention was excellent. i have never seen this kind of GM in my entire stays till date, Asset for Pride Group to have this kind of person.
Interior and Ambience was very good, i met my clients over there in the hotel they were also impressed all in all value for money with best facility

  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask sandesh k about The Pride Hotel Kolkata
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ThePrideGroup, General Manager at The Pride Hotel Kolkata, responded to this review
November 7, 2012
Dear Sir,

I thank you for the appreciation shown!

I would share your feedback with the team, your words will motivate all of us to delight guests at all times!!.

Assuming you of an best attention at all times!!!.

Sincerely,

Kenneth Scott
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Northampton, United Kingdom
Top Contributor
50 reviews 50 reviews
25 hotel reviews
Reviews in 13 cities Reviews in 13 cities
6 helpful votes 6 helpful votes
“Was still being built!”
5 of 5 stars Reviewed November 3, 2012

Not sure any hotel should allow guests to stay when it's still being build but it was great.

Very spacious rooms, excellent staff. Didn't get to try the food but the restaurant looked good and busy.

Not the perfect location (seems perfectly placed for when New Town is finished being build!)

An easy check-in unfortunately had a receipt added to my bill at Check-Out that belonged to another guest but was sorted quickly (at 4am!)

Would definitely visit again if I needed to be in the New Town area.

  • Stayed May 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 6 more reviews by Simon617 for Kolkata (Calcutta)
Ask Simon617 about The Pride Hotel Kolkata
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ThePrideGroup, General Manager at The Pride Hotel Kolkata, responded to this review
November 5, 2012
Dear Guest,

Greetings from the Pride Kolkata!

Thank you for your excellent review. The team is excited looking at your fantastic feedback & I...
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nairobi, Nairobi, Kenya
1 review
“Thank you”
5 of 5 stars Reviewed October 26, 2012

This is truly from the bottom of my heart,

I would wish to thank the management and entire staff of Pride Hotel,Kolkata for the "Home sweet home" feeling they impacted in me during the one week stay had at the hotel with special thanks to the room service and dining are staff for the exemplary service offered.In as much as the entertainment section in the rooms was not fully taken care of (especially the TV connectivity using the panel at the reading table),i would rate the hotel overall services as "Exemplary"
Maybe one area you need to improve is on the number of television channels offered since most of them (channels) are India based and not very beneficial to non Indians,and at this point i would wish to suggest that you also include CNN as one of your programs.

With this few remarks,i rest my case

Thank you and keep up the good work.

  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Salimwa about The Pride Hotel Kolkata
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ThePrideGroup, General Manager at The Pride Hotel Kolkata, responded to this review
October 27, 2012
Dear Guest,

We thank you for choosing The Pride Hotel Kolkata during your recent trip to the city.

We are happy that you took out time to review us on this public platform. We have made
a note of your concerns and would make the necessary up gradation in the number of Channels.

Your feedback is important to us as it helps us in further enhancing our par excellence services.

Thank you once again. It will be our distinct privilege to serve you in the future.

Kindest Regards,

Kenneth Scott
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
 
 
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Additional Information about The Pride Hotel Kolkata

Also Known As:
The Pride Hotel Kolkata India/Kolkata (Calcutta), Asia
Address: BG 12, Action Area- 1B | New Town, Kolkata (Calcutta) 700 156, India
Region: India > West Bengal > Kolkata (Calcutta)
Hotel Style:
#16 Luxury Hotels in Kolkata (Calcutta)
Price Range: $$
Hotel Class:4 star (4*)
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