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“Very Good Hotel for Business Visitors” 4 of 5 stars
Review of The Pride Hotel Kolkata

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The Pride Hotel Kolkata
4.0 of 5 Hotel   |   BG 12, Action Area- 1B | New Town, Kolkata (Calcutta) 700 156, India   |  
Hotel amenities
Ranked #23 of 190 Hotels in Kolkata (Calcutta)
Mumbai (Bombay), India
1 review
1 helpful vote 1 helpful vote
“Very Good Hotel for Business Visitors”
4 of 5 stars Reviewed October 19, 2012

This was my second instance of staying at Pride Hotel, Kolkata. This time my room type was upgraded and i managed to get a room with pool view. I saw improvement in services, amenties has improved compared to my earlier stay 3 months back. Apart from other facilities it hosts a beautiful swiming pool located on sixth floor. It also hosts spa, gym to help destress yourself.

Probably the only disadvatage at this point of time is location. Altough located on the main road the surrondings are still under development. However according to my opinion there is no reason to worry as the entire area is well illuminated and guarded, I am sure that the hotel management had long term vision that this area has huge business potentional.

This hotel is meant for catering needs of businesses developing in and around salt lake, rajahart and further to the ongoing developments towards airport road. This is the only good hotel in those areas. This areas are obviously on city outskirts and it would have been a nightmare for a business visitor to travel to city for overnight stay!!!

Staff at receiption, lobby and restaurt are very good, polite, well mannered and neately dressed.

Areas to improve : Number of TV channels are very low. Improvement in room service.

My sincre thanks to management of Pride Hotel for creating that wonderful swan from bath towel and placing on bedside. I must admit it was a unique piece of art and talent. Please reward the creator.... hats off to his talent and creativity.

Wishing all the very best to The Pride Hotel... Hope to visit you soon

  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ThePrideGroup, General Manager at The Pride Hotel Kolkata, responded to this review, October 20, 2012
Dear Guest,

Greetings from the Pride Kolkata!

Thank you for your excellent review. The team is excited looking at your fantastic feedback & I am sure this will motivate them further to deliver high levels of guest satisfaction.

Thank you once again. It will be our distinct privilege to serve you in the future.

Kindest Regards,

Kenneth Scott
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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164 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (48)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
Mumbai (Bombay), India
Senior Contributor
44 reviews 44 reviews
42 hotel reviews
Reviews in 24 cities Reviews in 24 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed October 2, 2012

Had stayed here for a business trip. Very newly built hotel but very well built. rooms are good espicially on higher floors. though the location is quite secluded and far away from the city. hotel is quite near to the airport.

Room Tip: Corner rooms are large,
See more room tips
  • Stayed May 2012, traveled on business
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ThePrideGroup, General Manager at The Pride Hotel Kolkata, responded to this review, October 15, 2012
Dear Guest,

Greetings from the Pride Kolkata!

Thank you for your excellent review. The team is excited looking at your fantastic feedback & I am sure this will motivate them further to deliver high levels of guest satisfaction.

Thank you once again. It will be our distinct privilege to serve you in the future.

Kindest Regards

Kenneth Scott
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Delhi, India
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed September 28, 2012

Hotel Pride staff are very co-operative. Reached the Hotel in night and its 24X7 restaurent and room service made me so happy to rate the hotel with good rating.
TV Cable was not working and that is the reason i have not rated its too the highest level.
Check in and Check out being so smooth making its so easy.
Overall comfirtable stay..
DIsh with Fish and Biryani tried, and it was really wonderful.
Though its bit far from the City area but its proximity to the Airport makes it attractive ( travel time less than 20 mints)

  • Stayed September 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ThePrideGroup, General Manager at The Pride Hotel Kolkata, responded to this review, October 15, 2012
Dear Guest,

Kindly accept my sincere apology due to the Cable TV not working..

I assure you that the comments and suggestions we receive from our guests are taken seriously. They give us the opportunity to improvise our services standards. Your willingness to share your recent experience is genuinely appreciated.

Please be assured that the issues you have raised have been taken up very seriously by the Management of the Group and are being addressed.

I would like to thank you for taking the time to share your concerns with us.

Kindly let us know, if we can be of any assistance in the near future.

Kindest Regards

Kenneth Scott
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kolkata (Calcutta), India
Senior Contributor
33 reviews 33 reviews
4 hotel reviews
Reviews in 12 cities Reviews in 12 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed September 20, 2012

This is an upcoming hotel in the New Town area of Kolkata. Hence the feeling of isolation. Yet the area is much better than the CBD which is congested and dirty.
We had been to dinner and I found the staff extremely courteous and the service excellent. Food was good. Since the hotel is not fully operational yet I was amazed that with limited facilities the city has a hotel which is providing value for money.
Since I live in Kolkata I had my own car even though for outsiders radio taxis can always be hired.

Stayed September 2012, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ThePrideGroup, General Manager at The Pride Hotel Kolkata, responded to this review, October 15, 2012
Dear Guest,
Greetings from the Pride Kolkata!

Thank you for your excellent review. The team is excited looking at your fantastic feedback & I am sure this will motivate them further to deliver high levels of guest satisfaction.

Thank you once again. It will be our distinct privilege to serve you in the future.

Kindest Regards

Kenneth Scott
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Moscow
Top Contributor
58 reviews 58 reviews
49 hotel reviews
Reviews in 43 cities Reviews in 43 cities
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed September 17, 2012

Location is very poor. New town is far from city center. From IT-destr. of New town also. You should pay double price to taxi driver to get this location. Sometimes drivers dont want to go to new town...
In hotel you have got good room, but some rooms are still underconstruction.
Near hotel there aren't any buildings... only under constraction. And I was scared to walk at evening.
At the opposite side of highway there is shopping mall, you can buy some food and visit to food floor.
Now this is hotel is just one working building in that area. Dont belive maps in internet. Some malls, shops and hotels are not ready... I think after 2-3 years that area will be better and some problems will fixed.

  • Stayed March 2012, traveled on business
    • 3 of 5 stars Value
    • 1 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ThePrideGroup, Front Office Manager at The Pride Hotel Kolkata, responded to this review, October 15, 2012
Dear Guest,

Thank you for visiting us at The pride Hotel, Kolkata !

We hope we achieved our goal in making your stay memorable by providing outstanding service.

We strive to make your experience at the Pride Hotel Kolkata one you will remember forever.
Your continued patronage and suggestions are a vital part of our growth. And for that, we are most grateful.

We value your trust in our company, and we will do our best to meet your service expectations.
Thank you again for the opportunity to have you as our guest.

Warm regards,

Anurag Raha
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
India
Senior Contributor
26 reviews 26 reviews
20 hotel reviews
Reviews in 16 cities Reviews in 16 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed August 24, 2012

Staying at Pride for last three days. Booked by the travel agents for our entire team on an official visit. Nothing much to write about except hassle free drive from the airport. At the moment hotel seems to be located in the middle of nowhere. New facility perhaps still gearing up their processes. Bar is not open yet. Rooms are clean but a strange smell is evident (?moisture ? paint). AC was noisy in the room I stayed. Food average, and yet there is no option outside so one is forced to eat. In short there must better options in the city of joy!

  • Stayed August 2012, traveled on business
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ThePrideGroup, Front Office Manager at The Pride Hotel Kolkata, responded to this review, September 3, 2012
Dear Guest,

Thank you for choosing us to serve you on your recent visit to the beautiful city of Joy, Kolkata. We at The Pride Hotel, Kolkata believe in being a symbol of hospitable and amiable services. We appreciate your special mention of our rooms and services. Business or pleasure, we strive towards making your journey a memorable experience.

Upon further note of your list of suggestions, we will study the matter and apply a prompt enquiry. At The Pride Kolkata your review and suggestions are important to us for a long lasting business relationship.

We look forward to welcoming you again on your next journey again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Delhi, Delhi, India
Top Contributor
93 reviews 93 reviews
55 hotel reviews
Reviews in 46 cities Reviews in 46 cities
81 helpful votes 81 helpful votes
5 of 5 stars Reviewed August 11, 2012

I had a day stay at this place in August. It is a relatively new Hotel that is not yet fully operational. Some wings of the hotel are in use while some work is on in the others. It is quite close to the airport- a 25-30 minute drive. There is a lot of construction going around the area and at present there are no shopping or entertainment places close by. So in my view the Hotel is currently a good place to stay overnight if one has to catch a flight, but those wanting to spend some time here could look for other options not for want of good service but due to the remote location at present.

Coming to the hotel per se, our check in took some time since the rooms were not ready, but the management was helpful and made us comfortable. The rooms were nice and well furnished and the linen was new and good quality. Standard items were available in the room. The thing that impressed me most was the standard of service. The staff made it a point to ensure that we were comfortable. Obviously it is a new hotel and they are out to ensure quality service.

Room service too was excellent and it is probably in a long time that my order for room service was exactly as I had ordered. All my instructions were adhered to. Quality of food was excellent and there was a follow up from the manager to check on the quality. So, full marks to the management. Hope they keep up the same standard in the times to come. As I always say, the only difference between a good and a bad stay is the quality and training of the service staff and this hotel has been able to do that very well.

  • Stayed August 2012, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ThePrideGroup, Front Office Manager at The Pride Hotel Kolkata, responded to this review, August 16, 2012
Dear Sir,

Thank you for visiting us at The pride Hotel, Kolkata.

We hope we achieved our goal in making your stay memorable by providing outstanding service.

We strive to make your experience at the Pride Hotel Kolkata one you will remember forever.

Your continued patronage and suggestions are a vital part of our growth. And for that, we are most grateful.

We value your trust in our company, and we will do our best to meet your service expectations.

Thank you again for the opportunity to have you as our guest.

We look forward to your return in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Pride Hotel Kolkata

Address: BG 12, Action Area- 1B | New Town, Kolkata (Calcutta) 700 156, India
Location: India > West Bengal > Kolkata (Calcutta)
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Room Service Swimming Pool
Hotel Style:
#13 Business Hotel in Kolkata (Calcutta)
#14 Luxury Hotel in Kolkata (Calcutta)
#19 Best Value Hotel in Kolkata (Calcutta)
Price Range (Based on Average Rates): $
Hotel Class:4 star — The Pride Hotel Kolkata 4*
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Also Known As:
The Pride Hotel Kolkata India/Kolkata (Calcutta), Asia

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