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“Excellent property and courteous staff...” 5 of 5 stars
Review of Fortune Select Loudon

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Fortune Select Loudon
21B,Dr.U N Brahmachari Street, Kolkata (Calcutta) 700016, India   |  
Hotel amenities
Ranked #15 of 191 Hotels in Kolkata (Calcutta)
Jammu, Jammu and Kashmir, India
1 review
“Excellent property and courteous staff...”
5 of 5 stars Reviewed September 18, 2012

We stayed there for two nights from 10th to 12th sep 12. This was my first trip to Kalkota, and i feel this comfortable place had a lot to do in making this trip wonderful. Front desk was prompt to check us in early without any hassle, upgraded us, n saw to it that we were in our room at the earliest. We had opted for the summer package, ie breakfast and dinner, Food was excellent and buffet spread was reasonably OK, but could do better. F&B Mgr Mr. Chaterjee, was always there to look after guests needs. One drawback was the spa...space was really constrained there...Overall an awesome experience.
Sandeep Jain

Room Tip: We were at the top floor, it was excellent.
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  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
loudonKolkata, Manager at Fortune Select Loudon, responded to this review, December 8, 2012
It was a pleasure to have you stay at “ Fortune Select Loudon ”Kolkata and would like to thank you for taking the time to review us on Trip Advisor.

My team and I are delighted to know that you enjoyed your stay and appreciated our services.

We look forward to the opportunity of welcoming you back on your next visit to Kolkata.

Best Wishes

Amitava Guha Thakurta
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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176 reviews from our community

Traveler rating
    77
    68
    25
    4
    2
See reviews for
15
22
9
113
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
mumbai
Contributor
16 reviews 16 reviews
16 hotel reviews
Reviews in 16 cities Reviews in 16 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed August 29, 2012

This hotel is located in the heart of the city and very close to Park Street. The rooms are big and spacious and well maintained and overall ambience is good. The food is excellent, is not typical bengali food and takes care of the taste buds of all likings......and has a good spread both for the breakfast and the buffet dinner. The overall service is good and staff quite happy to help.
Enjoyed my 2 days fo stay:)

  • Stayed August 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
china
Senior Contributor
49 reviews 49 reviews
19 hotel reviews
Reviews in 8 cities Reviews in 8 cities
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed August 27, 2012

This was not a very comfortable experience this time in this hotel. The location of this hotel is not bad. Hotel rooms are rather small and not very lively. Insufficient light, interior is depressing. It seems they tried to make this hotel as comfortable to the guests as possible but lacked the professional approach both in the set-up and the management. The staffs are too good but not trained enough. The wi fi in the room is not working. Their excuse was that the IT engineer works only at day so the wi fi is off at night. The hot water is not available at night. I wanted a double bed room but got a special size bed which seemed less than a standard queen (?). Since I was with my wife, I asked for two keys which was refused courteously saying that their engineer or the management cannot control the loss of such extra keys. Hence no keys. In the room there was supplies for one person only, even the tooth brush. When asked they did supply us everything but I wanted to know why it was not given automatically. Their answer was that was the policy of the hotel.

It is different story in their only restaurant. The food, the display and the variety of the buffet, their chef and their staff all are of the best quality. I think the staff everywhere in this hotel is excellent. You can make magic with these bunch of excellent staff.

  • Stayed August 2012, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
loudonKolkata, General Manager at Fortune Select Loudon, responded to this review, August 30, 2012
Dear Trip Advisor Member,

It was a pleasure to have you stay recently at Fortune Select Loudon Kolkata. Thank you for taking the time to review us on Trip Advisor.

Its my sincere apology and concerned to learn that your experience at the hotel was not up to your expectation and I have shared your feedback with our team. We will do everything possible to correct the shortfalls you have experienced this time. I sincerely apologies regarding this matter.

I have noted that you liked our restaurant and appreciated the spirit maintained by the team while serving our guests.

Thank you for your patronage. I look forward to personally welcoming you back to Fortune Select Loudon on your next visit to Kolkata.

Thanks & Regards
Amitava Guha Thakurta
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai
Contributor
12 reviews 12 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed August 26, 2012

Stayed here for a night over a business trip.....the place was suggested by the client as my stay with the existing hotel could not be extended further..... did not regret it at all..... Centrally located and very close to Park Street... the rooms are quite big, modern and stylish as the hotel has opened very recently..... their breakfast has a decent spread and the quality of food is also good....the swimming pool in the hotel is a delight considering the hot and humid climate of Kolkata during summers and monsoons.....must say an excellent five star hotel at the rate of four star!

  • Stayed August 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mumbai (Bombay), India
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed August 20, 2012

Close to the city centre with easy checkin and lovely food comes complimentary with spacious room and right price. Only thing if need to be aware about fluctuating one way traffic rules while approaching hotel as even for 50 meters, we may need a turn of a kilometer.

Stayed August 2012
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Delhi, India
Senior Contributor
42 reviews 42 reviews
27 hotel reviews
Reviews in 28 cities Reviews in 28 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed August 17, 2012

This was a very good hotel. We went in the month of may. The food was very good. The location of the hotel is also very near to the shopping crazy family of mine. It has all the amenities we wanted. The room was spacious and clean. The room service was very Prompt ( Something which is a problem in many Hotels). There was no Foul smell in the room. We really Liked it.

  • Stayed May 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuala lumpur
Top Contributor
87 reviews 87 reviews
30 hotel reviews
Reviews in 35 cities Reviews in 35 cities
94 helpful votes 94 helpful votes
4 of 5 stars Reviewed July 31, 2012

As somebody once said, location, location location. The hotel is located at the heart of Kolkata , a walking distance from many of the tourist areas and the main dining area of the city.
It is a standard hotel with all the conveniences you might expect. However what stands out is the service quality which was really first class. Right from the reception desk, the bell boy , to everybody you met in the corridors, the service stood out.
The breakfast was adequate. If I have to criticise, I must say that the serivce in the restaurant for a dinner that we had was not really as good as the rest of the service. However during breakfast time, the service was again excellent.
I would stay here as often as possible.

  • Stayed July 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Fortune Select Loudon

Address: 21B,Dr.U N Brahmachari Street, Kolkata (Calcutta) 700016, India
Location: India > West Bengal > Kolkata (Calcutta)
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Spa Hotel in Kolkata (Calcutta)
#10 Business Hotel in Kolkata (Calcutta)
Price Range (Based on Average Rates): $
Number of rooms: 68
Reservation Options:
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Also Known As:
Fortune Select Loudon India/Kolkata (Calcutta), Asia

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