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“SwissHotel Kolkata” 4 of 5 stars
Review of Swissotel Kolkata

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Swissotel Kolkata
4.5 of 5 Hotel   |   City Center New Town, Action Area 2D | Plot No. 11/5, Rajarhat, Kolkata (Calcutta) 700157, India   |  
Hotel amenities
Ranked #7 of 191 Hotels in Kolkata (Calcutta)
Singapore
1 review
“SwissHotel Kolkata”
4 of 5 stars Reviewed April 26, 2013

This hotel is conveniently loacated near to the airport but far from downtown. Clean Hotel and Value for money. Though security is average since there is no security system to check outsider reaching to your floor. Also there is a cirisis with water supply especially availability of steady flow of hot and cold water. Option for resaturant is also very very limited. On the brighter side, the hotel is annexxed to good shopping mall where you can have a variety of food options and regular shopping as well. In toality, a good hotel to stay away from the city ( local transportaton can pose a problem ) and especially if you have a flight to catch. But good, clean and comfortable hotel. I have travelled world wide and stayed in many hotels thus was a bit more analytical but for an average traveller this is a great hotel. Oh.. forgot to mention, you get free internet in your room 24x7. Happy travelling.

  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Swissotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marco S, General Manager at Swissotel Kolkata, responded to this review, April 29, 2013
Dear Guest

Warm Greetings from Swissotel Kolkata.

Thank you for sharing your kind words about your experience at our Hotel. It gives us great satisfaction to know that your stay has been one of absolute pleasurable. From our end we consistently endeavor to provide you excellent quality, genuine hospitality, and intuitive reliability in each aspect and contribute to make your stay with us gratifying.

However, here I would like to highlight some of the events and happenings at Swissotel during your stay which you may have missed out on:-
The regular events like Spanish Salsa, American Way, French Soiree, IT nights and Ladies Nights continue to enthrall every day.
• At Café Swiss we have the weekly theme nights Monday – Spanish; Tuesday – Asian; Wednesday – Swiss; Thursday – Italian; Friday – French; Saturday Around the world and Sunday Greek.
• At Splash we have the weekend BBQ dinner buffet; and mouth watering combination of cocktails and snacks.
• At Maaya we have every Friday special nights for ladies;
• At Durbari we have every tempting treat that you could possible imagine
• The month of April Swissotel is geared up for the awakening of the heavenly aroma of the Bengali gastronomy.
• Our Purovel Sport had on offer the Swiss Hot Stone Promotion Monday to Friday.

We assure you that on your next visit with us, you will find the accommodation even more comfortable and services, a more elaborate blend of the finest of hospitality in the two great cultures of Bengal and Swiss. We look forward to a long lasting rewarding relationship with you and to serving you again. Owning guest loyalty through their experience is of utmost importance to us.

Once again we would like to express our gratitude for the encouraging and glowing comments. The support we receive is highly appreciated and we look forward to your support always.


Marco Saxer
General Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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565 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (111)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Dubai
1 review
5 of 5 stars Reviewed April 25, 2013

Just 5 min from the international airport. Impeccable standards of service and a choice of dining options to choose from...don't miss out the alfresco charm at Splash. The adjoining City Centre has an INOX movie theatre and an extensive range of shopping options. This hotel scores on all counts.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Swissotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marco S, General Manager at Swissotel Kolkata, responded to this review, April 29, 2013
Dear Guest

Warm Greetings from Swissotel Kolkata.

Thank you for sharing your kind words about your experience at our Hotel. It gives us great satisfaction to know that your stay has been one of absolute pleasurable. We are delighted to konw that you enjoyed the adjoining mall and our alfresco charm at Splash. From our end we consistently endeavor to provide you excellent quality, genuine hospitality, and intuitive reliability in each aspect and contribute to make your stay with us gratifying.

We assure you that on your next visit with us, you will find the accommodation even more comfortable and services, a more elaborate blend of the finest of hospitality in the two great cultures of Bengal and Swiss. We look forward to a long lasting rewarding relationship with you and to serving you again. Owning guest loyalty through their experience is of utmost importance to us.

Once again we would like to express our gratitude for the encouraging and glowing comments. The support we receive is highly appreciated and we look forward to your support always.


Marco Saxer
General Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
1 review
5 of 5 stars Reviewed April 25, 2013

Very nice and clean. Great location. Airport transfer is very expensive considering the distance, could have been better. Facility inside is of international quality. Happy happy and satisfied after the visit.

  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Swissotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marco S, General Manager at Swissotel Kolkata, responded to this review, April 29, 2013
Dear Guest

Warm Greetings from Swissotel Kolkata.

Thank you for sharing your kind words about your experience at our Hotel. It gives us great satisfaction to know that your stay has been one of absolute pleasurable. From our end we consistently endeavor to provide you excellent quality, genuine hospitality, and intuitive reliability in each aspect and contribute to make your stay with us gratifying.

We assure you that on your next visit with us, you will find the accommodation even more comfortable and services, a more elaborate blend of the finest of hospitality in the two great cultures of Bengal and Swiss. We look forward to a long lasting rewarding relationship with you and to serving you again. Owning guest loyalty through their experience is of utmost importance to us.

Once again we would like to express our gratitude for the encouraging and glowing comments. The support we receive is highly appreciated and we look forward to your support always.


Marco Saxer
General Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Darwin, Australia
Top Contributor
69 reviews 69 reviews
53 hotel reviews
Reviews in 43 cities Reviews in 43 cities
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed April 25, 2013

This is one of the best hotels i have stayed in, difficult to fault in any respect. Room cleaning was immaculate, first hotel i have seen actually doing anything about saving the planet with reusing towels, leaving guests both used and new towels neatly in bathroom (most hotels have a big sign in bathroom but replace everything everyday). Location is 5-10 minutes from airport, adjoining a modern shopping mall. Bar area is excellent, particularly the splash bar/restaurant on roof. Breakfast was very good – served bacon, a rarity in india!! Fast lifts, best outside smoking area i have seen at a hotel. construction next door could not be heard from rooms on 9th floor. Only downside was the distance from city sights but did not worry us. Dining options in adjacent mall include Blue Nile on first floor for indian food and Orient on ground floor for asian cuisine. There is also Subway in food court on 3rd floor of mall and McDonalds, KFC & Pizza Hut on ground floor. Pantaloons supermarket and department store in lower ground floor of mall.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marco S, General Manager at Swissotel Kolkata, responded to this review, April 29, 2013
Dear Guest

Warm Greetings from Swissotel Kolkata.

Thank you for sharing your kind words about your experience at our Hotel. It gives us great satisfaction to know that your stay has been one of absolute pleasurable. From our end we consistently endeavor to provide you excellent quality, genuine hospitality, and intuitive reliability in each aspect and contribute to make your stay with us gratifying.

We assure you that on your next visit with us, you will find the accommodation even more comfortable and services, a more elaborate blend of the finest of hospitality in the two great cultures of Bengal and Swiss. We look forward to a long lasting rewarding relationship with you and to serving you again. Owning guest loyalty through their experience is of utmost importance to us.

Once again we would like to express our gratitude for the encouraging and glowing comments. The support we receive is highly appreciated and we look forward to your support always.


Marco Saxer
General Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kolkata
1 review
5 of 5 stars Reviewed April 23, 2013

Every thing is nice in hotel. It's near a mall that easy to shopping and looking for different restaurant. The wifi signal is not strong enough, but usable. There is a espresso cafe machine in the room, you could made cafe by youself.

  • Stayed April 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Swissotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marco S, General Manager at Swissotel Kolkata, responded to this review, April 29, 2013
Dear Guest

Warm Greetings from Swissotel Kolkata.

Thank you for sharing your kind words about your experience at our Hotel. It gives us great satisfaction to know that your stay has been one of absolute pleasurable. From our end we consistently endeavor to provide you excellent quality, genuine hospitality, and intuitive reliability in each aspect and contribute to make your stay with us gratifying.

We assure you that on your next visit with us, you will find the accommodation even more comfortable and services, a more elaborate blend of the finest of hospitality in the two great cultures of Bengal and Swiss. We look forward to a long lasting rewarding relationship with you and to serving you again. Owning guest loyalty through their experience is of utmost importance to us.

Once again we would like to express our gratitude for the encouraging and glowing comments. The support we receive is highly appreciated and we look forward to your support always.


Marco Saxer
General Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed April 20, 2013

This is a nice place to stay, near the airport and having an attached mall for entertainment.

The hotel is like most of the five star hotels. The USP of this place is the attached mall, a fairly large one having a food court, restaurants and even a multiplex (unlike most malls, this one also has a pharmacy if required). One can easily spend an evening in the mall rather than being cooked up in the room.

Stayed November 2012, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marco S, General Manager at Swissotel Kolkata, responded to this review, April 29, 2013
Dear Guest

Warm Greetings from Swissotel Kolkata.

Thank you for sharing your kind words about your experience at our Hotel. It gives us great satisfaction to know that your stay has been one of absolute pleasurable. I am glad you enjoyed the adjoining mall. From our end we consistently endeavor to provide you excellent quality, genuine hospitality, and intuitive reliability in each aspect and contribute to make your stay with us gratifying.

We assure you that on your next visit with us, you will find the accommodation even more comfortable and services, a more elaborate blend of the finest of hospitality in the two great cultures of Bengal and Swiss. We look forward to a long lasting rewarding relationship with you and to serving you again. Owning guest loyalty through their experience is of utmost importance to us.

Once again we would like to express our gratitude for the encouraging and glowing comments. The support we receive is highly appreciated and we look forward to your support always.


Marco Saxer
General Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kolkata (Calcutta), India
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 19, 2013

The hotel is very nicely done, with a modern look and feel. They have used the outdoors well, giving a nice combination of concrete and nature at one go. Service was good, but the food could be better. The adjacent mall has many nice dining options though.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marco S, General Manager at Swissotel Kolkata, responded to this review, April 29, 2013
Dear Guest

Warm Greetings from Swissotel Kolkata.

Thank you for sharing your kind words about your experience at our Hotel. It gives us great satisfaction to know that your stay has been pleasurable. From our end we consistently endeavor to provide you excellent quality, genuine hospitality, and intuitive reliability in each aspect and contribute to make your stay with us gratifying.

However, we are a bit disappointed that your experience with us was not very heartwarming. The food was not gratifying to your flavor. While we have handled many guests and have received numerous compliments from our guests, we recognize that there is always room for improvement. Nevertheless, we truly appreciate your views and take cognizance of the same.

We assure you that on your next visit with us, you will find the accommodation even more comfortable and services, a more elaborate blend of the finest of hospitality in the two great cultures of Bengal and Swiss. We look forward to a long lasting rewarding relationship with you and to serving you again. Owning guest loyalty through their experience is of utmost importance to us.

Once again we would like to express our gratitude for the encouraging and glowing comments. The support we receive is highly appreciated and we look forward to your support always.


Marco Saxer
General Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Swissotel Kolkata

Address: City Center New Town, Action Area 2D | Plot No. 11/5, Rajarhat, Kolkata (Calcutta) 700157, India
Location: India > West Bengal > Kolkata (Calcutta)
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Romantic Hotel in Kolkata (Calcutta)
#3 Business Hotel in Kolkata (Calcutta)
#4 Family Hotel in Kolkata (Calcutta)
#5 Luxury Hotel in Kolkata (Calcutta)
#5 Spa Hotel in Kolkata (Calcutta)
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Swissotel Kolkata 4.5*
Number of rooms: 147
Official Description (provided by the hotel):
Swissotel Kolkata is Kolkata’s newest five-star luxury hotel near the airport and is attached to a mall featuring shops, restaurants and a multiplex cinema. Located in Rajarhat beside the IT hub, the hotel offers a distinct mix of leisure and business facilities, and is noted for its unique offering of Swiss hospitality and attention to detail.Choose from 147 elegantly appointed guest rooms, including 59 suites with large open-air terraces, each with its own spectacularly exclusive outdoor Jacuzzi. Executive rooms and the Swiss Executive Club lounge provide additional luxury and exclusivity. The award-winning rooftop Sky Lounge is the jewel of the hotel’s three restaurants and bar, offering views over the city. An in-house nightclub with resident DJ attracts hip locals and guests alike. The sumptuous breakfast buffet offers a wide range of choices to energise your day.The business centre and two meeting rooms more than cover all your business needs. Over 1000 guests can be accommodated in cocktail/reception style in Bern, the largest pillar-free banqueting facility – and a team of event planners is on hand to help you hold the perfect wedding at Swissotel Kolkata.Swissotel Kolkata’s alpine-inspired Purovel Sport offers you an exclusive ambiance in which to continue your exercise routine, with a fully equipped gym and a breathtaking infinity swimming pool on the roof.The hotel has separate smoking and non-smoking floors, there is free internet throughout except in the banquet areas, and secure parking is also available for your vehicle during your stay. ... more   less 
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Also Known As:
Swissotel Kolkata Hotel Kolkata (Calcutta)
Swissotel Kolkata India/Kolkata (Calcutta), Asia

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