We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Beautiful Ambience” 4 of 5 stars
Review of Swissotel Kolkata

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Save
You added Swissotel Kolkata to your Saves list
Swissotel Kolkata
4.5 of 5 Hotel   |   City Center New Town, Action Area 2D | Plot No. 11/5, Rajarhat, Kolkata (Calcutta) 700157, India   |  
Hotel amenities
Ranked #7 of 196 Hotels in Kolkata (Calcutta)
Certificate of Excellence 2014
Dubai,U.A.E
Senior Contributor
24 reviews 24 reviews
16 hotel reviews
Reviews in 17 cities Reviews in 17 cities
10 helpful votes 10 helpful votes
“Beautiful Ambience”
4 of 5 stars Reviewed November 21, 2011

We had organised a get together for family and friends in the banquet hall of Swissotel, Kolkata. Our guests felt very comfortable with the facilities provided. As it was a long day, we had booked a room too. The room was spacious and as you looked out the window you could view the Kolkata skyline.
The location is very close to the airport, ample parking space for the guests, a nearby shopping mall for the ones who wanted to shop after a rejuvenating cup of evening tea.
The buffet menu had many options for one to choose from, the tea counter a delight for tea connoisseurs, a wide choice of cocktail snacks and a pleasant welcoming team who offered very good service. The staff were well organised, cordial and ready to help. We could not have asked for anything more!

  • Stayed August 2011, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marco S, General Manager at Swissotel Kolkata, responded to this review, May 11, 2013
Dear Guest

Warm Greetings from Swissotel Kolkata.

Thank you for sharing your kind words about your experience at our Hotel. It gives us great satisfaction to know that your stay has been one of absolute pleasurable. From our end we consistently endeavor to provide you excellent quality, genuine hospitality, and intuitive reliability in each aspect and contribute to make your stay with us gratifying.

We assure you that on your next visit with us, you will find the accommodation even more comfortable and services, a more elaborate blend of the finest of hospitality in the two great cultures of Bengal and Swiss. We look forward to a long lasting rewarding relationship with you and to serving you again. Owning guest loyalty through their experience is of utmost importance to us.

Once again we would like to express our gratitude for the encouraging and glowing comments. The support we receive is highly appreciated and we look forward to your support always.


Marco Saxer
General Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

628 reviews from our community

Traveler rating
    344
    218
    37
    13
    16
See reviews for
87
89
55
357
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (119)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Bengaluru (Bangalore), India
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 15, 2011

I had a very good stay at Swissotel Kolkata. Service was really good and service personnel were always smiling and pleasant during interactions. The hotel is adjacent to the City Mall and it is one of the most entertaining places in Kolkata.

Rooms were good and I explored the food options available in the mall.

  • Stayed June 2011, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marco S, General Manager at Swissotel Kolkata, responded to this review, May 11, 2013
Dear Guest

Warm Greetings from Swissotel Kolkata.

Thank you for sharing your kind words about your experience at our Hotel. It gives us great satisfaction to know that your stay has been one of absolute pleasurable. From our end we consistently endeavor to provide you excellent quality, genuine hospitality, and intuitive reliability in each aspect and contribute to make your stay with us gratifying.

We assure you that on your next visit with us, you will find the accommodation even more comfortable and services, a more elaborate blend of the finest of hospitality in the two great cultures of Bengal and Swiss. We look forward to a long lasting rewarding relationship with you and to serving you again. Owning guest loyalty through their experience is of utmost importance to us.

Once again we would like to express our gratitude for the encouraging and glowing comments. The support we receive is highly appreciated and we look forward to your support always.


Marco Saxer
General Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kolkata (Calcutta), India
Senior Contributor
36 reviews 36 reviews
33 hotel reviews
Reviews in 17 cities Reviews in 17 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed November 15, 2011

Thanks to my association with Pwc that i got an chance to get introduced to thisplace which gives luxury a whole new meaning ! It's a new hotel and a welcome retreat. The rooms are beautiful with lovely art.. tried out the buffet dinner at the Swiss Cafe and was completely floored. The choice of soups, salads, main courses and dessert was very very impressive and I had trouble putting my finger on which dishes I liked most.As most of the new work is situated around Rajarhat it is a good option.About 15 minutes form the airport maximum.

  • Stayed October 2011, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Swiss0telK0lkata, Director of Revenue & Marketing at Swissotel Kolkata, responded to this review, November 16, 2011
Dear Trip Advisor Member,

Thank you very much for choosing to stay with us and for taking the time to review us in Trip Advisor.

We are delighted to note that you enjoyed your stay with us and the buffet dinner at Café Swiss, our coffee shop catering to local and international palates and specializes in Swiss-inspired European cuisine and popular Indian dishes which are created with local, regional and seasonal produce. Your appreciation of the menu, choices, and quality has been conveyed to the Café Swiss team, and they are very eager to welcome you back.

On your next visit, please dine under the stars at Splash, our award winning sky lounge with an unmatched ambience, live bar and handpicked international cuisine. Splash is located on level 6, beside the infinity pool, and is a much preferred venue for the city’s movers and shakers.
We await the opportunity to serve you again and even better, very soon.

Warm Regards,

Sandit Shah
Director of Revenue & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Delhi
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
Reviews in 13 cities Reviews in 13 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed November 13, 2011

Excellent place which is an addition to the list of hotels in this bussling city of the east. Certainly not recommended for stay if work is in the center of the city. As most of the new work is situated around Rajarhat it is a good option.About 15 minutes form the airport maximum.
It has a techno pub and disc to relax at the night. It can be a bit noisy though. We were there quite late hence maybe myself and my colleague were the only 2 people around. The wasabi they serve with drinks tasted great.
It has quite a reasonable banquetting facility. The 2 other reataurant are pretty good with a very european set up. Food is not bad.
At the price point it is a good option for the business traveller.

  • Stayed September 2011, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Swiss0telK0lkata, Director of Revenue & Marketing at Swissotel Kolkata, responded to this review, November 16, 2011
Dear Trip Advisor Member,

Thank you very much for choosing to stay with us and for taking the time to review us in Trip Advisor.

We are delighted to note that you appreciated the art in our rooms and posted a picture of the same on Trip Advisor. The special mention of our restaurants and the food quality is a huge encouragement for our F&B team.

Your desire for more fish options has been communicated to the Chef and we shall ensure that the same is looked into and tackled immediately. Mustard fish is one the specialties of Bengali cuisine and a very popular regional dish. We are thrilled to note that you enjoyed this preparation and look forward to presenting similar treats as well as surprise you with the unexpected on your next visit.

We await the opportunity to serve you again and even better, very soon.

Warm Regards,

Sandit Shah
Director of Revenue & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Texas
Senior Contributor
22 reviews 22 reviews
13 hotel reviews
Reviews in 18 cities Reviews in 18 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed November 9, 2011

After driving into the heart of town to the US Consulate, which took nearly 2 hours from the airport, coming back to the hotel took an equally long long time thanks to the traffic.
The hotel seems quite far from the city. It's a new hotel and a welcome retreat. The rooms are beautiful with lovely art.. The king sized bed is extremely comfortable The bathroom is fabulous.
Service to check in was fast and efficient. The hotel is connected to a mall, yet it's quiet and secluded.
There is construction going on right next door so the view from the room is not much.
The infinite pool on the 6th floor is fantastic . The gym is well equipped. It's so relaxing to just hang out by the pool with a good book.
Had a light lunch in the food court in the mall... Highly recommend it. The restaurant Durbari on the second floor of the hotel is simply wonderful, it's expensive but definitely worth it. Sadly they serve mostly North Indian cuisine and only two types of fish dishes.. The mustard fish curry was scrumptious. Absolutely have to mention the fantastic service and specially mention Mr. Santan Dashi, who made the whole dining experience even better.
On the whole it's the service that makes staying at this hotel a better experience.

  • Stayed November 2011
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marco S, General Manager at Swissotel Kolkata, responded to this review, May 11, 2013
Dear Guest

Warm Greetings from Swissotel Kolkata.

Thank you for sharing your kind words about your experience at our Hotel. It gives us great satisfaction to know that your stay has been one of absolute pleasurable. From our end we consistently endeavor to provide you excellent quality, genuine hospitality, and intuitive reliability in each aspect and contribute to make your stay with us gratifying.

We assure you that on your next visit with us, you will find the accommodation even more comfortable and services, a more elaborate blend of the finest of hospitality in the two great cultures of Bengal and Swiss. We look forward to a long lasting rewarding relationship with you and to serving you again. Owning guest loyalty through their experience is of utmost importance to us.

Once again we would like to express our gratitude for the encouraging and glowing comments. The support we receive is highly appreciated and we look forward to your support always.


Marco Saxer
General Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bangalore
Top Contributor
54 reviews 54 reviews
38 hotel reviews
Reviews in 28 cities Reviews in 28 cities
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed November 8, 2011

Refreshing room with clean Scandanavian lines fused with a warm wooden tones. The fixtures are all top class and the only thing I missed was the health faucet. What beats me is why do hotels assume that they will only get guests who use toilet paper? Other than this, top class room.

I tried out the buffet dinner at the Swiss Cafe and was completely floored. The choice of soups, salads, main courses and dessert was very very impressive and I had trouble putting my finger on which dishes I liked most.

There is a mall attached to the hotel and shopping is literally a step away. The service was impeccable and I wished I could have stayed on longer.

  • Stayed November 2011, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Swiss0telK0lkata, Senior Manager - Marketing Communications at Swissotel Kolkata, responded to this review, November 11, 2011
Dear Trip Advisor Member,

Thank you very much for taking time out to review us on Trip Advisor! It was our privilege to have you stay at Swissôtel Kolkata recently.

Your words of appreciation of our rooms and the inherent design sensibilities, the dinner buffet at Cafe Swiss as well as our service standards will go a long way to motivate us to continue to deliver the resultant high level of service to you, our valued guest. The attached mall also has a multiplex cinema among other numerous brands like Apple, Crossword, Pantaloons, Sony, Bata, Turtle, Arrow, Van Heusen, Titan, Archies and numerous others.

We thank you again on the areas highlighted and will work diligently towards ensuring that your next stay with us turns out to be an absolute pleasure in every way.

Swissôtel Kolkata is the newest luxury address in the city of Kolkata. It has on offer a handpicked mélange of leisure and business facilities. Boasting an under-one-roof concept, Swissôtel Kolkata has 147 contemporary guest rooms and luxury suites with spectacular jacuzzis, four restaurants and bars, a fitness centre, a rooftop swimming pool, and over 1261 square metres of meeting space with the largest pillar less banquet in the city.

We look forward to welcoming you again, this time for a longer trip, and seek an opportunity to serve you even better.

Warm Regards,

Aparna Banerjee Paul
Senior Manager - Marketing Communications
Swissôtel Kolkata
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Delhi, Delhi, India
Senior Contributor
22 reviews 22 reviews
17 hotel reviews
Reviews in 10 cities Reviews in 10 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed November 6, 2011

I had been to Swissotel Kolkatta ample number of times, as 2 of my friends & office colleague waerestaying there for around 4 months. I also had the pleasure of staying there for around 3-4 nights as well, and was amazed with the services & facilities at the hotel.

The gym and swimming pool were really great, and the rooms were spacious, really well interior-decorated & ambience was also great. The hotel lobby and the food was awesome, but a bit expensive for daily dining-in as a hotel guest :).

The location of the hotel was class. It is near the mall, which makes a great place to stay, and roam about whenever you gotta go for a walk, or have to eat anything outside the hotel.n the mall was really great, and was just adjacent to the hotel.

In short, I really enjoyed my just-the-visits to this hotel, its services, food, facilities & staff.The same was the fedback of my friends who were also really enjoying there stay over there.

Overall, its one of the best places to stay-at, in Kolkatta, either you are here for a personal trip, or an official one. Even if you office is a bit far from here, you can have a pleasant stay over here.
Just try it once, and I assure its better than any of its competitor class hotels in Kolkatta.

  • Stayed October 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Swiss0telK0lkata, Senior Manager - Marketing Communications at Swissotel Kolkata, responded to this review, November 7, 2011
Dear Trip Advisor Member,

Thank you very much for taking time out to review us on Trip Advisor! It was our privilege to have you stay at Swissôtel Kolkata recently.

Swissôtel Kolkata is the newest luxury address in the city of Kolkata. It has on offer a handpicked mélange of leisure and business facilities. Boasting an under-one-roof concept, Swissôtel Kolkata has 147 contemporary guest rooms and luxury suites with spectacular Jacuzzis, four restaurants and bars, a fitness centre, a rooftop swimming pool, and over 1261m² of meeting space with the largest pillar less banquet in the city. Swissôtel Kolkata is part of a new urban development with an attached mall featuring shops, restaurants and a multiplex cinema.

Your words of appreciation of our genuine hospitality, intuitive reliability, and excellent quality will go a long way to motivate our team and will enable us to continue to deliver the resultant high level of service to you, our valued guest. Your privacy, care, and feedback is of utmost importance to us. We thank you again for staying with us.

We look forward to welcoming you again and seek an opportunity to serve you even better.

Warm Regards,

Aparna Banerjee Paul
Senior Manager - Marketing Communications
Swissôtel Kolkata
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Swissotel Kolkata? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Swissotel Kolkata

Address: City Center New Town, Action Area 2D | Plot No. 11/5, Rajarhat, Kolkata (Calcutta) 700157, India
Location: India > West Bengal > Kolkata (Calcutta)
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Romantic Hotel in Kolkata (Calcutta)
#3 Business Hotel in Kolkata (Calcutta)
#4 Spa Hotel in Kolkata (Calcutta)
#4 Family Hotel in Kolkata (Calcutta)
#5 Luxury Hotel in Kolkata (Calcutta)
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Swissotel Kolkata 4.5*
Number of rooms: 147
Official Description (provided by the hotel):
Swissotel Kolkata is Kolkata’s newest five-star luxury hotel near the airport and is attached to a mall featuring shops, restaurants and a multiplex cinema. Located in Rajarhat beside the IT hub, the hotel offers a distinct mix of leisure and business facilities, and is noted for its unique offering of Swiss hospitality and attention to detail.Choose from 147 elegantly appointed guest rooms, including 59 suites with large open-air terraces, each with its own spectacularly exclusive outdoor Jacuzzi. Executive rooms and the Swiss Executive Club lounge provide additional luxury and exclusivity. The award-winning rooftop Sky Lounge is the jewel of the hotel’s three restaurants and bar, offering views over the city. An in-house nightclub with resident DJ attracts hip locals and guests alike. The sumptuous breakfast buffet offers a wide range of choices to energise your day.The business centre and two meeting rooms more than cover all your business needs. Over 1000 guests can be accommodated in cocktail/reception style in Bern, the largest pillar-free banqueting facility – and a team of event planners is on hand to help you hold the perfect wedding at Swissotel Kolkata.Swissotel Kolkata’s alpine-inspired Purovel Sport offers you an exclusive ambiance in which to continue your exercise routine, with a fully equipped gym and a breathtaking infinity swimming pool on the roof.The hotel has separate smoking and non-smoking floors, there is free internet throughout except in the banquet areas, and secure parking is also available for your vehicle during your stay. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Agoda, Expedia, Travelocity, Booking.com, HotelTravel.com, Cheap Tickets, Splendia, Orbitz and Priceline so you can book your Swissotel Kolkata reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Swissotel Kolkata Hotel Kolkata (Calcutta)
Swissotel Kolkata India/Kolkata (Calcutta), Asia

Owners: What's your side of the story?

If you own or manage Swissotel Kolkata, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.